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I bought a '17 AMG GTS back on March 1st for my 30th. Car now has 16k mi and the manufacture powertrain expired January '21.
I've noticed over the past couple months the trans seems to be slipping. To give you an idea at around 60-70mph cruising if you floor is it down shifts stutters (feels like it's slipping) and then off you go. I took it Mercedes last week, they were able to replicate the issue 1x. The answer I got was basically if we break it down and find nothing you have to pay all the labor costs... that's even with my 7yr/100k warranty.
Has anyone had the issue or maybe know I can get the dealership to honor the work? (goodwill?)
The DCT can be mechanical or clunky when hitting the gas between gears or off throttle which is normal. It sounds like your technician is not sure about any failure. The least expensive action you could take is to change the fluid out of the transaxle and note if there is any difference in feel. That is where I would start.
The foreman and tech did replicate the issue and said there was a noticeable clunk, slip, whatever you want to call it. I may start with a flush, but figured I'd call corporate on Monday and see what they'd be willing to do.
400k on AMG's I'd hope they'd want continued business lol
The foreman and tech did replicate the issue and said there was a noticeable clunk, slip, whatever you want to call it. I may start with a flush, but figured I'd call corporate on Monday and see what they'd be willing to do.
400k on AMG's I'd hope they'd want continued business lol
There are more than a few issues with these Getrag DCT’s. Make sure to retain all paperwork and build a history. If the foreman replicated it I am not sure I would flush anything especially if self-performed. The warranty expiration nonsense given to you is rubbish and there are plenty of links on this forum to substantiate that.
I would take it back and tell them to do further testing, send those results back to Germany, and if the issue continues you will contact Customer Care and open a case.
Was there anything in the previous service records showing an issue with the transaxle from the owner(s)? Did you purchase it from a MB dealership? Did it come with a 90 day warranty or no warranty?
There are more than a few issues with these Getrag DCT’s. Make sure to retain all paperwork and build a history. If the foreman replicated it I am not sure I would flush anything especially if self-performed. The warranty expiration nonsense given to you is rubbish and there are plenty of links on this forum to substantiate that.
I would take it back and tell them to do further testing, send those results back to Germany, and if the issue continues you will contact Customer Care and open a case.
The transmissions in these GTs are very good. Most of the issues were with the SLS, and the Ferraris they were in. Obviously not perfect, but these transmissions are very reliable. This is according to the lead service tech at my dealership, one of the largest in NA. He’s a friend and would know, and has no reason to misrepresent the facts.
I agree, start with an oil flush.
It will get worse, so I would drive it until it does. Then it will be clearer to the techs that it needs to be replaced.
If you want to see a hot mess, take a look at the Tremec DCT used in the new C8 Corvette. Brand new owners' cars are being laid up for weeks BC of DCT failures of a few different types and replacements tough to get BC manufacturing is using them all up in the assembly line building 180 cars a day.
W/O posting the actual forum and thread, here is a cut/paste of the most recent post, brand new just today:
Yes my 2020 C8 JUST hit 3K miles, purchased last December. Driving yesterday got some weird shifting then display said " Idle creep temporarily disabled " The shifting became nasty, seemd to skip from 1 to 3 NO second gear, then from 3 to 5 NO 4th gear Got to my office and lo and behold NO REVERSE AT ALL Suffice it to say, I did not pass go, I did not collect $ 200, but I did make it to the dealership. Dealership is " very busy " they will see about getting to this " this week " and of course, NO LOANER...due to GM new " policy " until they determine this to be a longer term repair...NO LOANER..... that's some REAL BULL SHARK $ 88 grand and they " will see about getting to it this week " I asked to 1st serv ice while there, service writer could " not find anything about trans filter change out "
and I sold a 2019 Mercedes E63 AMG to step into this, I'm thinkin this was a BIG MISTAKE
Last edited by Acta_Non_Verba; Jul 28, 2021 at 11:06 AM.
If you want to see a hot mess, take a look at the Tremec DCT used in the new C8 Corvette. Brand new owners' cars are being laid up for weeks BC of DCT failures of a few different types and replacements tough to get BC manufacturing is using them all up in the assembly line building 180 cars a day.
W/O posting the actual forum and thread, here is a cut/paste of the most recent post, brand new just today:
Yes my 2020 C8 JUST hit 3K miles, purchased last December. Driving yesterday got some weird shifting then display said " Idle creep temporarily disabled " The shifting became nasty, seemd to skip from 1 to 3 NO second gear, then from 3 to 5 NO 4th gear Got to my office and lo and behold NO REVERSE AT ALL Suffice it to say, I did not pass go, I did not collect $ 200, but I did make it to the dealership. Dealership is " very busy " they will see about getting to this " this week " and of course, NO LOANER...due to GM new " policy " until they determine this to be a longer term repair...NO LOANER..... that's some REAL BULL SHARK $ 88 grand and they " will see about getting to it this week " I asked to 1st serv ice while there, service writer could " not find anything about trans filter change out "
and I sold a 2019 Mercedes E63 AMG to step into this, I'm thinkin this was a BIG MISTAKE
That sounds like BMW sold Chevy all those Transmissions they had laying around from the M5's of yesteryear and chevy added a few more gears to it. Poor guy, "will see about getting to it" is what no one wants to hear especially on a 3k mile car.
The OP was actually looking at purchasing a new Vette. The reason he walked away? I didn't really pay that much attention to it actually. It was the leather seat stitching. It was bad and say no more. Mind you, he had been driving a '13 C63 AMG w/Development Package coupe. The interior of our cars compared to the quality building of the new Vette, he walked away and now owns this one. Biggest problem it's not throwing any codes.
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