HELP NEEDED: 2018 AMG GTC Brake/steering wheel issue

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Dec 27, 2024 | 06:01 PM
  #1  
ODUB's Avatar
Thread Starter
Newbie
 
Joined: Nov 2019
Posts: 2
Likes: 0
CLA45 AMG
HELP NEEDED: 2018 AMG GTC Brake/steering wheel issue

I was working on changing my rear brake pads last night and needed to put the car into brake replacement mode. I have done this on previous AMGs without any issue. I wasn’t sure how to activate the menu in this car, but after some searching I was told that I should hold down the phone button and the okay button.

I don’t have an “Ok” button, but the black haptic buttons are used for selection and “ok” functions so I held that down. On my wheel the phone switch is up or down, so I held up on the phone switch. See photo for the buttons.


Holding these buttons down did not pull up the menu. Instead, all of the buttons on the wheel started flashing off and on. They flashed for about 5-10 seconds, then stopped. Now none of the steering wheel buttons or paddles work. If I hold that combination again, the buttons flash again, but nothing else seems to have any functions.

I assume this reset something? I disconnected the battery overnight to see if that would reset whatever I did, but that didn’t work. The lights on the steering wheel buttons still work, but there is no functionality. Looking for help from an AMG mechanic or technician that knows what that button sequence did, and maybe how to reverse it. Or is there someway to reset everything to factory settings? Looking to avoid the dealer if possible because I won’t have time to bring the car in until after the new year.

Thanks in advance for the help!
Reply
Old Dec 28, 2024 | 09:45 AM
  #2  
G. P's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Mar 2020
Posts: 591
Likes: 341
From: Northeast USA
2020 AMG GTC
I may not be able to assist with the steering wheel response, but here’s how to put the rear brake pads into service mode:
  1. Enter the vehicle and close the door.
  2. Turn the ignition to position 2 (press the start button twice without starting the engine) so that all the panel lights turn on.
  3. Set the display mode to show the Trip Odometer.
  4. Release the Parking Brake.
    • Wait for the Parking Brake light to turn off.
  5. Turn the ignition off.
  6. Turn the ignition to position 1 (press the start button once).
  7. Press and hold the black button on the left side of the steering wheel for 2–3 seconds until the display changes. (Refer to the picture for Button 1.)
  8. Press the "Return" button (labeled as Button 2 in the picture).
  9. Access the workshop menu.
    • The workshop menu should now appear on the display


Last edited by G. P; Dec 28, 2024 at 09:46 AM.
Reply
Old Dec 28, 2024 | 09:57 AM
  #3  
G. P's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Mar 2020
Posts: 591
Likes: 341
From: Northeast USA
2020 AMG GTC
.

Last edited by G. P; Dec 28, 2024 at 09:59 AM.
Reply
Old Dec 28, 2024 | 09:59 AM
  #4  
G. P's Avatar
Super Member
5 Year Member
Liked
Loved
Community Favorite
iTrader: (1)
 
Joined: Mar 2020
Posts: 591
Likes: 341
From: Northeast USA
2020 AMG GTC
As for the steering wheel lights, you may want to start by checking the fuses 13 and 78. See attached PDF
Attached Files
File Type: pdf
Fuse List.pdf (441.2 KB, 78 views)

Last edited by G. P; Dec 28, 2024 at 10:01 AM.
Reply
Old Dec 28, 2024 | 07:35 PM
  #5  
ODUB's Avatar
Thread Starter
Newbie
 
Joined: Nov 2019
Posts: 2
Likes: 0
CLA45 AMG
Originally Posted by G. P
I may not be able to assist with the steering wheel response, but here’s how to put the rear brake pads into service mode:
  1. Enter the vehicle and close the door.
  2. Turn the ignition to position 2 (press the start button twice without starting the engine) so that all the panel lights turn on.
  3. Set the display mode to show the Trip Odometer.
  4. Release the Parking Brake.
    • Wait for the Parking Brake light to turn off.
  5. Turn the ignition off.
  6. Turn the ignition to position 1 (press the start button once).
  7. Press and hold the black button on the left side of the steering wheel for 2–3 seconds until the display changes. (Refer to the picture for Button 1.)
  8. Press the "Return" button (labeled as Button 2 in the picture).
  9. Access the workshop menu.
    • The workshop menu should now appear on the display

hey man, thanks, I figured it out. I think the flashing was some kind of reset sequence. I held the two home buttons and that set everything back to normal.

To access the service menu it’s actually the phone button and the okay button on the right side of the wheel.
Reply
Old Sep 14, 2025 | 01:04 PM
  #6  
lzlsnake's Avatar
Newbie
5 Year Member
Liked
 
Joined: Mar 2019
Posts: 9
Likes: 0
2023 GLE 53
When auto-parking, my 2023 GLE 53 brakes and steers with some noises, too. I believe it's fine, as it is the same kind of noises if I try to maneuver the car like auto-parking does.

Here is what you can test. Find a safe place, gear P, step on brake pedal, gear D, VERY SLOWLY release brake pedal, do you hear the same kind of noises? I'd expect so. Then, drive and VERY SLOWLY press the brake pedal till the car stops. I'd expect you hearing those noises again. Similarly, you can try turning the steering wheel very fast when the car is standing still, just like auto-parking does, I'd expect you hearing similar noises.

Anyway, I'm not an engineer or technician, but it's the same noise when I use auto-parking in GLE, X5 and Cayenne. So I'd assume if it happens to all these cars, both when auto-parking and manual-parking, then it is fine. Of course, you can always bring the car to dealer for a thorough check.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 02:38 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE