Soot Sensor Reimbursement
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GLK250
Soot Sensor Reimbursement
I'm trying to gather a bunch of MB diesel owners in the US who've had to replace their soot particulate sensor at under 120,000 miles. In 2018, Mercedes Canada sent out a letter that extended the warranty on this part to 120,000 miles; probably forced by regulators there to do so. Obviously, Mercedes is well aware this is a defective part.
When my sensor recently failed at 81,500 (2014 GLK 250), I appealed to my dealer and Mercedes USA to cover this $980 fix (USA warranty expired at 80K), referring them to the extension in Canada. It did me little good as they refused.
There is one sure way to get MB to reimburse replacement costs on this sensor: having the NHTSA do the same thing that Canada did by compelling them to do so. If you would you be willing to sign onto a letter appealing to the NHTSA, please let me know.
Thanks.
When my sensor recently failed at 81,500 (2014 GLK 250), I appealed to my dealer and Mercedes USA to cover this $980 fix (USA warranty expired at 80K), referring them to the extension in Canada. It did me little good as they refused.
There is one sure way to get MB to reimburse replacement costs on this sensor: having the NHTSA do the same thing that Canada did by compelling them to do so. If you would you be willing to sign onto a letter appealing to the NHTSA, please let me know.
Thanks.
