Windscreen wind deflector failing to work, not rising
Thread Starter
Member
Joined: Sep 2012
Posts: 204
Likes: 6
From: England
Mercedes E350 CD Iridium silver convertible 2010
Windscreen wind deflector failing to work, not rising
Anyone had problems of the front windscreen deflector failing to rise from the windscreen, my rear headrests rise when I use the switch but the one at the top of the windscreen rises slightly then falls back......????
Senior Member
Joined: May 2013
Posts: 415
Likes: 9
2011 E350 Cabriolet
There was a problem with the last update to the convertible top ECU but that was last year.
Thread Starter
Member
Joined: Sep 2012
Posts: 204
Likes: 6
From: England
Mercedes E350 CD Iridium silver convertible 2010
This is my second aircap, the first one was damaged by the Mercedes Dealer last year and they replaced it under warranty, it is the new one that has failed and guess what my car is now out of Warranty. I am hoping that Mercedes will honour the fact that this one has failed in such a short period of time.
Believe it or not they cost nearly £1300 + 20%vat, convert that to dollars in the States, it is very very expensive and that does not include labour or the electronics controller. it has been on my car less than 12 months and I have already been told you don't get a warranty on a warranty part once the car is out of warranty.....
I can only hope that Mercedes do the honourable thing, but sadly my success with them is poor as the external trim on my car has a manufacture problem but they refused to replace the parts even when the car was still under its warranty........ What has changed with Mercedes over the last number of years is that they have moved away from responding positively when a genuine problem occurs to ....... arguing the toss so I don't hold out much hope.......
Believe it or not they cost nearly £1300 + 20%vat, convert that to dollars in the States, it is very very expensive and that does not include labour or the electronics controller. it has been on my car less than 12 months and I have already been told you don't get a warranty on a warranty part once the car is out of warranty.....
I can only hope that Mercedes do the honourable thing, but sadly my success with them is poor as the external trim on my car has a manufacture problem but they refused to replace the parts even when the car was still under its warranty........ What has changed with Mercedes over the last number of years is that they have moved away from responding positively when a genuine problem occurs to ....... arguing the toss so I don't hold out much hope.......
Member
Joined: Feb 2011
Posts: 232
Likes: 38
From: Marietta, Ga
11 E350 Cab, 18 GLS450
Its a bug in the current software update for the roof module. I had the same issue after going to the dealer. They did a software update to the roof module and the aircap would not go up at all. They told me they were aware and have a fix. 10 minutes back to dealer and it was fixed.
Member
Joined: Oct 2006
Posts: 96
Likes: 4
From: long Island New York
2019 C300 Cabriolet
Its a bug in the current software update for the roof module. I had the same issue after going to the dealer. They did a software update to the roof module and the aircap would not go up at all. They told me they were aware and have a fix. 10 minutes back to dealer and it was fixed.
