Audio 20 problem
#1
Audio 20 problem
Hi All,
I currently own an e class coupe 2011. This car has Audio 20 to play music etc. Suddenly my cars cd player has stop working so i took the car to a Mercedes dealer here in Cyprus. They were unable to fix it and they suggest me to order a new one which cost 1000 euros. As you understand this is not an option for me since it is very expensive so i decided to do some research and try to find what cause the problem. After some research i found out how to enter to engineering menu. From engineering menu i discover that in deck firmware information menu connected DECK firmware is unknown. I have also included a screen capture below. Can you please advise me on how i can solve this problem? Do i need to re install the software?? In addition to that i also clicked on the version up button and it return with an error code 2202. Please check screenshot attached.
Thank you in advance,
Louis
I currently own an e class coupe 2011. This car has Audio 20 to play music etc. Suddenly my cars cd player has stop working so i took the car to a Mercedes dealer here in Cyprus. They were unable to fix it and they suggest me to order a new one which cost 1000 euros. As you understand this is not an option for me since it is very expensive so i decided to do some research and try to find what cause the problem. After some research i found out how to enter to engineering menu. From engineering menu i discover that in deck firmware information menu connected DECK firmware is unknown. I have also included a screen capture below. Can you please advise me on how i can solve this problem? Do i need to re install the software?? In addition to that i also clicked on the version up button and it return with an error code 2202. Please check screenshot attached.
Thank you in advance,
Louis