Car service.. Not at mb? - MBWorld.org Forums

Jun 21, 2015 | 11:43 AM

Bane

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Mercedes

Car service.. Not at mb?

Hi all,

Just wondering what the situation is if you want to get your car servicing done by someone other than MB dealership?

Since there is no longer a service book, how are services recorded and stamped?

Thanks

Jun 21, 2015 | 11:58 AM

theraven333

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Joined: Sep 2012

Posts: 204

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From: England

Mercedes E350 CD Iridium silver convertible 2010

All Mercedes services records are held electronically hence no service books. If you want to know the the service history you have to go to Mercedes to obtain a copy. Using a good Mercedes trained independent garage can reduce costs as they also often use Mercedes original parts. You may find that they can have a good relationship with major dealers in the area if there are any difficult problems, especially software problems.
How the service history is done by independents, I do not know, but surmise that you keep all of the receipts????

Jun 22, 2015 | 04:59 AM

Bane

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Mercedes

Thanks for the info. I have a private mechanic who normally does all my car servicing. Obviously normally you have service books which get filled in and stamped. Not sure how keeping just the receipt will sit with potential buyers in the future when I sell the car?

I guess theres no way for independent mechanics to access and log services on the MB system?

Jun 22, 2015 | 11:18 AM

retvethogrider

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Joined: Apr 2015

Posts: 97

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From: Idaho

2015 E550 Coupe

Receipts

Not sure why work receipts would not be fine with a potential buyer. They were before computers and the Internet.

Jun 22, 2015 | 07:51 PM

Benzfooled

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Joined: Dec 2014

Posts: 51

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From: NC

Quote:

Originally Posted by Bane

Thanks for the info. I have a private mechanic who normally does all my car servicing. Obviously normally you have service books which get filled in and stamped. Not sure how keeping just the receipt will sit with potential buyers in the future when I sell the car?

I guess theres no way for independent mechanics to access and log services on the MB system?

Certainly you are free to take the car where you wish for service. As for future buyers' acceptance, that is up to the future buyer. Only having a stack of receipts would not be a positive to me. Sure, it shows an expense for service was paid but receipts can be fabricated. A receipt from an independent does not show me the mechanic was Mercedes trained (whether or not he had MB experience), had access to the Star network, had all service and technical updates, performed the proper work, etc. As you mentioned, if there is no way for the independent mechanic to access and log services on the MB system, there is no way for the MB system network to have have access to the work an independent supposed performed and performed correctly.

I'm not saying an independent can't perform the work just fine, but as a potential buyer of the car, I wouldn't find that appealing. Sure, it was a savings for the original owner, but it becomes a big question mark for the second owner if they care about such things.

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