E-Class Coupe (C207) & Cabrio (A207) 2010-: E250CDI Coupe, E350 Coupe, E350CDI Coupe, E500 Coupe, E550 Coupe [Coupes & Cabriolets]

2011 E350 Cabrio comand knob

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Old Oct 20, 2017 | 04:41 PM
  #1  
marctep's Avatar
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From: Rydal, Penna
2011 e350 cabriolet, 2017 e300 4matic atic,
2011 E350 Cabrio comand knob

Rotating my comand knob does not work because the plastic shaft is broken. This apparently happens after 4 years in C class cars. How difficult is it to remove the comand switch to replace the shaft? Does the entire console have to be removed? Would appreciate any advice. Thanks

Last edited by marctep; Oct 20, 2017 at 04:42 PM. Reason: spelling
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Old Nov 10, 2017 | 03:15 PM
  #2  
Hsetty's Avatar
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E350 convertible
I had the same problem. I bought the following part on amazon:

Amazon Amazon


I took it to a non-dealer repair place and they installed it for $75 labor. So for $105 I was able to get a repair done that the dealer quoted >$500. Center console has to be removed if you DIY.
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