Backup camera failure
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Joined: May 2021
Posts: 10
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2014 E350 Cabriolet
Backup camera failure
I just had an airbag replaced as part of a safety recall. I immediately noticed that the backup camera didn't work. After analysis, the service manager told me that the control unit couldn't get the camera to work. They didn't have a camera in stock and would need to put one in before they could determine if it was the camera and / or the control unit.
I said it was VERY coincidental that the camera worked when I backed out of my garage to go to the dealer for the air bag recall replacement and that when I went to leave the dealership after replacement, it no longer worked.
They claim that the airbag replacement had no connection to the camera failure since the air bag replacement was done via the glove box.
I've done a lot of searching on the Internet but can't find anything that matches this situation. I wondered if they blew a fuse.
Any opinion about this?
Thanks.
I said it was VERY coincidental that the camera worked when I backed out of my garage to go to the dealer for the air bag recall replacement and that when I went to leave the dealership after replacement, it no longer worked.
They claim that the airbag replacement had no connection to the camera failure since the air bag replacement was done via the glove box.
I've done a lot of searching on the Internet but can't find anything that matches this situation. I wondered if they blew a fuse.
Any opinion about this?
Thanks.
Last edited by IMturbocharged; May 7, 2021 at 03:11 AM. Reason: Needed to add more information.
Member
Joined: Oct 2011
Posts: 98
Likes: 17
2012 E550 Cab
My camera just stopped working as well though I haven't gotten the airbag done yet. Just got the notification letter a few days ago. Is the replacement fairly quick? Would prefer to just wait while it gets done.
Super Member
Joined: Jul 2017
Posts: 517
Likes: 59
2012 E550 Cabriolet 2011 VW Eos 1985 Pininfarina Spider
I just had an airbag replaced as part of a safety recall. I immediately noticed that the backup camera didn't work. After analysis, the service manager told me that the control unit couldn't get the camera to work. They didn't have a camera in stock and would need to put one in before they could determine if it was the camera and / or the control unit.
I said it was VERY coincidental that the camera worked when I backed out of my garage to go to the dealer for the air bag recall replacement and that when I went to leave the dealership after replacement, it no longer worked.
They claim that the airbag replacement had no connection to the camera failure since the air bag replacement was done via the glove box.
I've done a lot of searching on the Internet but can't find anything that matches this situation. I wondered if they blew a fuse.
Any opinion about this?
Thanks.
I said it was VERY coincidental that the camera worked when I backed out of my garage to go to the dealer for the air bag recall replacement and that when I went to leave the dealership after replacement, it no longer worked.
They claim that the airbag replacement had no connection to the camera failure since the air bag replacement was done via the glove box.
I've done a lot of searching on the Internet but can't find anything that matches this situation. I wondered if they blew a fuse.
Any opinion about this?
Thanks.
