E-Class Coupe (C207) & Cabrio (A207) 2010-: E250CDI Coupe, E350 Coupe, E350CDI Coupe, E500 Coupe, E550 Coupe [Coupes & Cabriolets]

2016 E400 Cabriolet door unlocking problem

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Old Jul 25, 2023 | 01:30 PM
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Riv_Bluesman's Avatar
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From: Mt. Horeb, WI
W222 S560 4MATIC Sedan
2016 E400 Cabriolet door unlocking problem

I'm having a problem opening the doors using the exterior door handles after unlocking my '16 E400 Cab. I can lock/unlock the doors using the remote, however when you pull on the exterior handle the doors are still locked (both driver and passenger sides). The door will not open manually using the key either. You can hear/see the lock mechanism lock and unlock, you just can't open the door from the exterior after it's been unlocked. Fortunately, the top was down when this started happening so I am able to just reach into the car and open the door using the inside door handle but now if I want to lock the car with the top and windows up I'm screwed and will not be able to open it back up.

Any ideas on how to trouble shoot? Thank you!
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Old Jul 25, 2023 | 05:21 PM
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Chevota's Avatar
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E550 Coupe 2wd (2016)
I was going to say the linkage on the handle prolly fell off but both doors??
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Old Jul 25, 2023 | 05:29 PM
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From: Mt. Horeb, WI
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I didn’t mention that I just had the car vinyl wrapped and the door handles were removed as part of the process. So there is an internal linkage that you suspect is the problem?
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Old Jul 26, 2023 | 12:42 AM
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yes, especially now that you mentioned that
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Old Jul 26, 2023 | 11:49 PM
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2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Originally Posted by Riv_Bluesman
I didn’t mention that I just had the car vinyl wrapped and the door handles were removed as part of the process. So there is an internal linkage that you suspect is the problem?
You need to go back to whoever wrapped your car. They broke it. They need to fix it.
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