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2014 e550 top won't go down

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Old Mar 25, 2026 | 08:16 PM
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tsquale
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From: Kinney Creek, MN, USA
2014 E550 Cabriolet
2014 e550 top won't go down
New 2014 e550 owner as of last month. Convertible top worked when I parked it a couple weeks ago and now tonight it does not. It lowers the windows and I hear something for a couple seconds in the trunk then nothing. If I tuck the partition up I get the partition error, which then appropriately clears when I pull it down. Any thoughts for trouble shooting? I don't think battery is an issue as it was hooked up to an OEM maintainer when not used.
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Old Mar 25, 2026 | 10:12 PM
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tsquale
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From: Kinney Creek, MN, USA
2014 E550 Cabriolet
Update: cycling the rear headrests all the way up then back all the way down fixed it tonight. I'm guessing they have a sensor they trigger.
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