E-Class Coupe (C238) & Cabrio (A238) 2017 - E200, E220, E300, E350, E400, E450 [Coupes &Cabriolets]

Can't believe MB customer Service

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 10-30-2018, 11:30 AM
  #1  
Newbie
Thread Starter
 
JBs2012's Avatar
 
Join Date: Sep 2018
Posts: 6
Received 1 Like on 1 Post
2012 e350 coupe m276
Can't believe MB customer Service

I have E350 Coupe 2012 4 matic.
It has been told to me that I NEVER have to change a front and rear differential oil - ever. not true for any other car I've owned.
Can anyone shed light on this? Preferable someone that has e350 coupe 4 matic
thanks in advance.
Old 10-31-2018, 04:37 AM
  #2  
Super Member
 
guhvies's Avatar
 
Join Date: Feb 2006
Location: Bromley, UK
Posts: 798
Received 87 Likes on 83 Posts
2017 C43 AMG Saloon
I don't know whom in customer service you asked, but was it a MB mechanic with loads of experience? What does your service manual say about that? It should have all what needs doing and when.
Old 10-31-2018, 04:45 AM
  #3  
Super Member
 
MaschioneCazzuto's Avatar
 
Join Date: Feb 2018
Location: FLORIDA, ITALIA, ARGENTINA
Posts: 638
Received 74 Likes on 56 Posts
2016 E63 AMG-S, 2007 FERRARI 430, 2001 JEEP WRANGLER 60TH ANNI. EDITION SOLD 2011 E550 4matic
Both dealerships i deal with i know the owners. Always get treated with upmost respect. I get to talk to the tech and go in garage while they take care of my beast. Then again it's an honor for the to work on a MY2016 built to my specs E63S, and also mine has really low miles so the times it's been in has been for the usual. I always read threads post of whiners. Sometimes I ask maybe it's not the MB-Service dept. It's the customer
Old 10-31-2018, 08:51 AM
  #4  
Newbie
Thread Starter
 
JBs2012's Avatar
 
Join Date: Sep 2018
Posts: 6
Received 1 Like on 1 Post
2012 e350 coupe m276
MB customer service directly.
Also local MB dealer just yesterday told me that ONLY AMG's needs differential oil changes - 4matics DO NOT need this for life.
Old 10-31-2018, 08:57 AM
  #5  
Super Member
 
MaschioneCazzuto's Avatar
 
Join Date: Feb 2018
Location: FLORIDA, ITALIA, ARGENTINA
Posts: 638
Received 74 Likes on 56 Posts
2016 E63 AMG-S, 2007 FERRARI 430, 2001 JEEP WRANGLER 60TH ANNI. EDITION SOLD 2011 E550 4matic
Originally Posted by JBs2012
MB customer service directly.
Also local MB dealer just yesterday told me that ONLY AMG's needs differential oil changes - 4matics DO NOT need this for life.
i was not responding to your post from the matter of oil changes. It was a matter of how posters will whine about MB, or their service depts. My take is not always them but the customer. I owned a w212 e550 4matic guy
Old 10-31-2018, 03:59 PM
  #6  
Junior Member
 
jerrya's Avatar
 
Join Date: Sep 2013
Location: Massachusetts
Posts: 38
Received 6 Likes on 6 Posts
E53 Cab
The general rule is;
No oil change for open differentials. (And for most other types except clutch pack)
Clutch pack type limited slip differentials typically get their oil changed, perhaps 1,000 miles, 50,000 and 100,000.
They also use an additive to prevent chatter in tight turns on pavement.

A few AMGs use clutch pack differentials.
Most 4 matics have open differentials using using computer controlled braking of any spinning wheels.
G Wagons have three lockable differentials
Old 11-01-2018, 11:43 AM
  #7  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,417 Likes on 3,146 Posts
'71 Pinto



Not required but consider replacing every 70,000 miles/7 years matching ATF change, your call. Front apply same method here: https://mbworld.org/forums/s-class-w...ml#post6397209 rear should be straight forward. BTW should be posting here: https://mbworld.org/forums/e-class-c...brio-a207-141/
Attached Files
File Type: pdf
12 E coupe.pdf (173.7 KB, 65 views)
File Type: pdf
front axle gear-2.pdf (214.0 KB, 181 views)

Last edited by konigstiger; 11-01-2018 at 11:59 AM.
The following 2 users liked this post by konigstiger:
cemeek (12-04-2018), JBs2012 (11-01-2018)

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Can't believe MB customer Service



All times are GMT -4. The time now is 08:12 AM.