E-Class Coupe (C238) & Cabrio (A238) 2017 - E200, E220, E300, E350, E400, E450 [Coupes &Cabriolets]

Tow eye cap damaged during roadside towing

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Old Dec 1, 2022 | 02:38 PM
  #1  
dimikxx's Avatar
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2021 E450 Coupe 4Matic
Tow eye cap damaged during roadside towing

Briefly, my car's secondary 48V battery failed suddenly last week. Called benz roadside, they towed my car to my local dealership. They told me they did not have any loaners available. I had to pay out of pocket for a rental. The local dealership wouldn't reimburse me for it ($280). I just placed a reimbursement claim via the road side company, "urgently".

The issue was fixed free of charge. I pick up my car, and when the attendant tried to place the tow eye cap in place, it wouldn't snap in place. A piece of plastic was damaged during the whole ordeal.
Mercedes service denied causing the issue. They told me to call the towing company. I did. Back and forth. Went nowhere.

I called urgently again, they gave me a damage claims number.

can someone please help me identify this OEM part? 2021

E450 coupe 4matic front bumper right side tow eye cap


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Old Dec 2, 2022 | 09:48 AM
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'71 Pinto
Provide VIN I'll pull part #. Note if purchased new it will need to be painted.
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Old Dec 8, 2022 | 09:02 AM
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2021 E450 Coupe 4Matic
Originally Posted by konigstiger
Provide VIN I'll pull part #. Note if purchased new it will need to be painted.
W1K1J5KB9MF168452

2021 E450 coupe 4matic

Thank you!!
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Old Dec 8, 2022 | 10:14 AM
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From: North Scottsdale, AZ
'71 Pinto

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Old Dec 8, 2022 | 10:58 AM
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2021 E450 Coupe 4Matic
Thank you so much!!!!!!!!!!
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