Bought my Benz at the end of July in Florida. Salesperson told me they did not have the time to install the 6 disc changer in the trunk before the truck came to ship the vehicle to me in Ohio. So they finally sent me a changer by UPS after 2 months of phone calls and emails telling me that the salesperson left the company 2 days after selling me my car and they have no proof I was to get one.

So I take my car and changer to the dealer here 2 weeks ago and they tell me this is the wrong changer for my car. Now I have been emailing the GM of the dealer in Florida with no responses. So, do I now call and complain to MBUSA? Got a phone number for me? You spend this much on a car and they try and screw ya on a freakin cd changer!

 

the two models which would fit your car (fiber optic compliant) are MC 3010
and MC 3198.

 

Well, Monday I emailed MBUSA about the dealership not returning my calls or emails. Today I get an email with a tracking number that my new cd changer and license bracket are on the way. AMEN!

 

Thanks for the info, glad to see it remedied.

 

sell the old one on ebay make $200, that is for your troubles and instal the new one yourself... very simple if you have a screw driver and less then an hour of spare time

 

Funny how my email to MBUSA resulted in a delivery today of my new cd changer.

 

And that is how it should be. You bought a new car, they should respond immediately...I'm glad it worked out