Armanistyle112

I have a problem with both Left and right side catalytic converters. I dont know if my emissions warranty for the car is up or not. It has about 78,000 and its a 1998 E320.. I am located in California so we have strict emission system here. I need to know where I can purchase the converters for cheaper then Retail $700 each. Do they make after market converters... Someone Please help me

KWiK

Federal emissions warranty is 8yrs/80K miles and includes the cats

Armanistyle112

I have actually contacted Mercedes Benz and they told me the Emissions warranty is 7yrs 70,000 miles.. Are you sure its 8yrs 80,000?

KWiK

I will see if I can verify this, but I'm pretty sure the CA warranty is 7/70 but the Federal warranty is 8/80 so even in CA they have to provide an 8/80 warranty.

Armanistyle112

Thank you for your help... I'm actually contacting My local mercedes dealership about the federal emissions warranty

KWiK

Direct from the EPA web site

cats are covered for 8/80

Armanistyle112

I just got off the phone with MBUSA and they told me that it is 70K/7yrs for california becasue california has its own emissions code and that the Federal emissions warranty 8yr 80K mile warranty will not be valid because the california one will over ride it. Is this Bull$#&% or what... Can someone please tell me if this is true or not...

KWiK

I guess it time to ask a lawyer, but as I understand it, the state can't reduce the warranty protection offered by the feds.

This is where you need to become one of those very loud customers. A loud, pissed off customer in the service drive is not what a dealer wants. If they still won't do it, tell them to get the zone rep on the phone. Don't give in easy.

Armanistyle112

That sounds like a good plan... I dont know how a state can outlaw a federal backed warranty. This all seems a bit skeptic to me... I think i'll be a very loud customer and hey maybe even have to report this to my local news station if MB doesn't want to honor this...
Thanks for your help..

Armanistyle112

I'm also going to contact CA DMV to find out if this is true or not... I think MBUSA is trying to short change me on this because my mileage is almost 80K

KWiK

Be sure not to exceed 80K before this is resolved.

phungpho

Armanistyle112

I just checkek out the Service and Warranty Information (2000):

Emission Performance/Control (Federal): 8 years/80,000 miles
Emission Control (California, Massachusetts, Vermont): 7years/70,000 miles.

May be try another dealer, they might fix it free for you. Good luck.

Mach430

I'm not an expert on this, but I was always under the impression that federal laws overrule state laws.

Armanistyle112

In the California & Massachusetts Emission Control System Warranty section in my 1998 MB Warranty book, it states that " An emission related part is covered by the warranty of 7yrs/70,000" But it also states in the same section that " If your vehicle is between 3 to 8 years old and has been driven less than 80,000 miles, then your car may be eligible for additional coverage under the Federal Emissions warranty." This may be a good argument that I can use against MB. I'll give it a shot this week and Let you all know whats going on.

Ben'z

Does Starmark extended warranty cover it?

lexrex

Maybe you need to take a day trip to Arizona or Nevada

JDM

Dont forget that the service manager has the ability to "good will" repairs also. It's an authority the manufacturer gives reps, and managers for good customer service. If they stubbornly refuse, and can not be legally bound, they can excersise the option of offering a "customer participation" good will. Still cheaper than $1400 plus labor! IMO, I would stick with factory cats. Aftermarket cats are cheaper, but if they do not function perfect for your car, your O2 sensors can freak out, or wear out...

BlownV8

Yes, federal law supercedes state laws. Contact the US EPA and let them know what is going on. They will tell you that you need a letter of refusal from Mercedes USA. Call MBUSA and let them know that you need a letter of refusal from them concerning their failure to honor the federal emission laws. Make sure that you tell them that you absolutely need it in writing because the US EPA has received many complaints and my order a recall due to all the defective catalytic converters. I don't think they will push their luck if you car is less than 8 years old and has less than 80,000 miles.

MB Fanatic

Whats the point of reviving a thread nearly 3 years old? I am sure the car is fixed by now lol.

Ben'z

Does it work?
My car have a CA license plate on it, and I bought it in CA, too.
Why not take a trip to Las Vegas and save the big money?

Ben'z

My car has more than 72,000 miles, but, less than 7 years.
Recently, I heard the sound, which is like from the bad cat.

Ben'z

What will happen, if I have Brabus muffler?
Will it affect the warrenty?

Ben'z

yes, you are right, that car was fixed!

https://mbworld.org/forums/showthrea...ight=catalytic