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What are my odds with MB?

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Old 12-20-2020, 03:39 PM
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2013 E350 4Matic, 2016 E350
What are my odds with MB?

MB 2013 E350 4-Matic wagon, bought new in 2013; previously owned 2000 E350 4-Matic wagon which ran like a tank (unstoppable, in a positive way)
March 19, 2019 Mileage 60,346 – Moaning noise on turning – Dealer re-built Transfer case per LI28.00-P-051499

November 7, 2019 Mileage 66,917 – Performed A- service and again same type of noise on turning – Dealer re-built transmission , transfer case still “shuddering” authorized to replace transmission. At this point the extended warrantee covered the repair work at the local dealer

October 28, 2020 Mileage 69,105 – Performed B service at local dealer

December 2, 2020 Mileage 69,352 – Brake pad and rotors front and rear, two new tires, replace spark plugs. Rest all ok

December 20, 2020 Mileage 69,491 - Cornering at slow speed such as into parking space same “moaning/shuddering” noise is heard. Same basic noise and vibration as heard back in 3/19 and 11/19.
So my question is: Will MB cover further repairs AGAIN to Trans and Transfer case? "What are my odds?" Are there repair bulletins that would cover this... having the same failure in 3,000 miles even though now out of warrantee?
Thx
Old 12-21-2020, 12:30 PM
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1991 190E 2.3
I would hope that MB would cover it as goodwill given all of the previous MB dealer warranty work that was done and with the existence of the service bulletin on the exact issue. It's pretty clear that the problem hasn't been solved. So sorry for all of your problems with this vehicle.
Old 12-21-2020, 01:55 PM
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Originally Posted by djdinHHI
MB 2013 E350 4-Matic wagon, bought new in 2013; previously owned 2000 E350 4-Matic wagon which ran like a tank (unstoppable, in a positive way)
March 19, 2019 Mileage 60,346 – Moaning noise on turning – Dealer re-built Transfer case per LI28.00-P-051499

November 7, 2019 Mileage 66,917 – Performed A- service and again same type of noise on turning – Dealer re-built transmission , transfer case still “shuddering” authorized to replace transmission. At this point the extended warrantee covered the repair work at the local dealer

October 28, 2020 Mileage 69,105 – Performed B service at local dealer

December 2, 2020 Mileage 69,352 – Brake pad and rotors front and rear, two new tires, replace spark plugs. Rest all ok

December 20, 2020 Mileage 69,491 - Cornering at slow speed such as into parking space same “moaning/shuddering” noise is heard. Same basic noise and vibration as heard back in 3/19 and 11/19.
So my question is: Will MB cover further repairs AGAIN to Trans and Transfer case? "What are my odds?" Are there repair bulletins that would cover this... having the same failure in 3,000 miles even though now out of warrantee?
Thx
Doesnt hurt to check/ try.
But be mindful, present day MB doesnt give 2cents on any concern for there existing customer base. Their present day object is to get as many new vehicles out the door. They care less about the recent customers they service;
Even less about MB owners of vintage (20+yo) MBs.
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Old 12-21-2020, 04:20 PM
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Latest update

Original warrantee expired in Nov 2019. At that time they said warrantee for car was finished after repair was done. MB service now says that since repair was done in Oct. 2019 BY THEM it will be covered for 24 month, unlimited mileage warrantee.. Good news.
I will take in Jan 6 for repairs.
Did see in some fine print that they may only cover parts. So waiting to se what final cost quote comes back.
Thanks for all the comments.
Old 12-22-2020, 12:54 PM
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Originally Posted by djdinHHI
Original warrantee expired in Nov 2019. At that time they said warrantee for car was finished after repair was done. MB service now says that since repair was done in Oct. 2019 BY THEM it will be covered for 24 month, unlimited mileage warrantee.. Good news.
I will take in Jan 6 for repairs.
Did see in some fine print that they may only cover parts. So waiting to se what final cost quote comes back.
Thanks for all the comments.
This is why it never hurts to ask. Hopefully your portion won't be too bad. My local MB dealer is also really good. They've helped me with my W201 many times.

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