13,000 mile service
Thread Starter
Newbie
Joined: Nov 2004
Posts: 24
Likes: 0
From: Delaware, USA
05 e320 cdi, 99 Denali, 94 Buick Wagon, 01 Yamaha Silverado, 03 Screamin' Eagle Road King
13,000 mile service
A while back, I posted a concern that the fabric on the driver door pillar had worn from me getting in and out of the car. A couple-inch hole, actually. I took the CDI back to the dealer last week for service, and before I could start my complaint, the service manager said, "That shouldn't happen. We'll fix that under warrentee". Guess we need to pass along a compliment about a dealer and service department, when they happen, 
'cuz we're sure not shy about sharing complaints. The dealer is I.G. Burton, in Milford, Delaware.
'cuz we're sure not shy about sharing complaints. The dealer is I.G. Burton, in Milford, Delaware.
Super Member
Joined: Apr 2005
Posts: 666
Likes: 4
From: Boston, MA USA
03 E320 -wife's car now; 07 Porsche Boxster S - my toy
I would like to see a list on these MB forums with the "good" dealers listed and the "bad" ones also, so we can decide who we want to give our business to. Of course, there's probably liability involved in doing this. We'll just have to live with people like yourself, posting good things about specific dealers.
Regards,
Paul...
Regards,
Paul...
Thread Starter
Newbie
Joined: Nov 2004
Posts: 24
Likes: 0
From: Delaware, USA
05 e320 cdi, 99 Denali, 94 Buick Wagon, 01 Yamaha Silverado, 03 Screamin' Eagle Road King
I took the CDI in this a.m. for the door pillar fabric replacement. An hour later, the car was washed, the fabric replaced, and I was handed a "no-charge" invoice. Geez: They did what they said they would do. I've already steered some fellow MB owners, who are not getting good treatment from another nearby dealer to I.G. Burton in Millford, DE.
