E-Class (W211) 2003-2009

Comand system shut down, please help

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Feb 25, 2007 | 08:39 PM
  #1  
kevinle's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2006
Posts: 69
Likes: 0
Comand system shut down, please help

its happened before, i bring the car to dearler, and they did upgrade the solfware, and now its happen again, i will try to bring the car back to them, my question is: what happen to the comand system?
Reply
Old Feb 25, 2007 | 10:25 PM
  #2  
xraymd's Avatar
MBWorld Fanatic!
 
Joined: Jun 2004
Posts: 1,149
Likes: 0
From: NW Ohio
2008 335 vert, 2004 MDX
Is it completely dead? Mine has died 3 or 4 times and I pop out one of the fuses in the trunk to reset. I think it's number 6 for the gateway. It's one of the two big amp guys.
Reply
Old Feb 25, 2007 | 11:53 PM
  #3  
tashakes's Avatar
Super Member
15 Year Member
 
Joined: May 2006
Posts: 513
Likes: 2
From: San Diego, CA
2020 GLE350
Mine has gone stupid a couple of times and taking out the #6 fuse on the trunk for a few minutes fixes it. Unknown cause but it rarely happens and the fuse thing fixes it so why mess with it, and I just went out of warranty anyways.

Cheers. Edward.
Reply
Old Feb 26, 2007 | 08:33 AM
  #4  
GATLEEVA's Avatar
Almost a Member!
 
Joined: Apr 2006
Posts: 29
Likes: 0
From: Virginia
2003 E500
Mine just recently started doing it as well. The fuse trick works, but that's just a bandaid on the problem. Perhaps there is a Star Bulletin out on this???
Reply
Old Feb 26, 2007 | 07:08 PM
  #5  
kevinle's Avatar
Thread Starter
Junior Member
 
Joined: Mar 2006
Posts: 69
Likes: 0
my comand have same problem with all your guys here, its not completly dead, its off and on sometime by itself and work again in next morning, i will bring my car to dearler again this week, dunno what they gonna do with it, hopefully they have beter trick, this is second time i bringing it back to them, anyway, my car still under warrantee, let see what they can do, i will tell your guys exactly what happen if they can find it.
Reply
Old Feb 26, 2007 | 07:41 PM
  #6  
sosh's Avatar
MBWorld Fanatic!
 
Joined: Nov 2001
Posts: 4,260
Likes: 6
From: Philadelphia area
2010 ML550, 2010 E350 4M, 1966 Corvette Convt C2
Happened to me several times after I took delivery of my 05, new. Dealer changed out the Command and it never happened again.
Reply
Old Mar 24, 2007 | 05:09 AM
  #7  
GATLEEVA's Avatar
Almost a Member!
 
Joined: Apr 2006
Posts: 29
Likes: 0
From: Virginia
2003 E500
Any cause or cure determined here?
Reply
Old Mar 24, 2007 | 05:44 AM
  #8  
no_clue's Avatar
Super Member
 
Joined: Mar 2006
Posts: 606
Likes: 4
From: Bellevue, WA
.... nothing to brag about, it is a previous model....
It happened to me before. (during the winter)
It seems happened when I was doing hard acceleration.
I then turn it back on while I am on crusing speed.

Now it doesn't happen to me anymore..... so I didn't bother to have it check.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Mar 24, 2007 | 04:07 PM
  #9  
AkMadness's Avatar
Member
 
Joined: Aug 2006
Posts: 91
Likes: 0
From: Folsom, California, USA
Mercedes E350, E550s on it's way!
Question, Does it completely go out or do you see a warning symbol on the screen? If so, this has happened to me even the map and service button on the command buttons were no longer functioning.

By typing in 5-3-7 while holding them in this sequence. Wait about 10 seconds then though u can't see it, press the center ok button on the scroll keys. Shut off your vehicle and wait about a minute or so, I know people will say, oh well that just allows you to change your start up logo / symbol, but it worked in re-enableing my command.

DONT BE AFRAID to try the sequence over again a few times, sometimes the sequence and doe's not register and the menu doe's not come up, and just pressing ok won't help much. And yes your command is out, but the menu is still registering.

Good luck, hopefully it works for you just as it's worked for me!

Last edited by AkMadness; Mar 24, 2007 at 04:09 PM.
Reply
Old Sep 6, 2007 | 08:29 PM
  #10  
SZMB's Avatar
Senior Member
 
Joined: Jul 2007
Posts: 421
Likes: 14
From: Bay Area
2004 E500 CLK320
This problem just happended to my 2004 E500 last week. The command center won't power up at all. As mentioned in this thread, I plugged fuse #6out and in to reset. The command center powered up after that, but still won't power up every once a while. I took it in to the dealer. After 1 day of investigation, they said they'll need to special order the module for the command center. Don't know which module they're talking about. I'll find out next week. After owing this CPO for a little more than 2 months, I've been to the dealer 3 times already for repair issues.
Reply
Old Sep 7, 2007 | 12:31 AM
  #11  
Kimber's Avatar
Member
 
Joined: Mar 2006
Posts: 77
Likes: 1
From: CA
2005, E500 Designo
My Nav hung up a few weeks ago as well. All was well and than it hung up on one screen . (2005 E500)

The dealer invoiced a new MOST cable. That fixed the NAV, now my ESP button light doesn't work my SRS warning screen shows up and my NAV actual position is 100' behind the actual position.

I love the car but sometimes I think I have a F.O.R.D., Fix Or Repair Daily. The electronics just seem to be too sensitve and interdependant.
Reply
Old Sep 7, 2007 | 01:24 AM
  #12  
Diesel Benz's Avatar
MBWorld Fanatic!
15 Year Member
 
Joined: Dec 2006
Posts: 6,499
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
See AF82.85-P-6000P about Comand issues and a SW update. AF82.85-P_6060A about the audio gateway, reflash or replace depending on the unit. A few later updates too (probably replacing some of the older updates).

There are a few issues to be looked after but at this time the dealer service guys should be perfectly aware of what needs to be done. They should not do it one by one, unfortunately not all have had the time to find out what the complete service work includes.
Reply
Old Sep 7, 2007 | 02:44 PM
  #13  
SZMB's Avatar
Senior Member
 
Joined: Jul 2007
Posts: 421
Likes: 14
From: Bay Area
2004 E500 CLK320
Originally Posted by Diesel Benz
See AF82.85-P-6000P about Comand issues and a SW update. AF82.85-P_6060A about the audio gateway, reflash or replace depending on the unit. A few later updates too (probably replacing some of the older updates).

There are a few issues to be looked after but at this time the dealer service guys should be perfectly aware of what needs to be done. They should not do it one by one, unfortunately not all have had the time to find out what the complete service work includes.
where can I look up these service bulletins?
Reply
Old Sep 8, 2007 | 03:15 AM
  #14  
Diesel Benz's Avatar
MBWorld Fanatic!
15 Year Member
 
Joined: Dec 2006
Posts: 6,499
Likes: 335
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Originally Posted by SZMB
where can I look up these service bulletins?
One option is to ask your dealer service guy show/print them from their WIS. Quite a few have been posted on these forums too (not sure about this one).
Reply
Old Sep 8, 2007 | 03:34 AM
  #15  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,632
From: North Scottsdale, AZ
'71 Pinto
Originally Posted by SZMB
where can I look up these service bulletins?
DTB P-B-=82.60/382b AUG07 – COMAND head unit resets, various audio conditions. Dealer will update COMAND head unit software using Service Update Disc: W211 589 14 22 00 and if need be the Audio Gateway (AGW) software as well.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:08 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE