kevinle

its happened before, i bring the car to dearler, and they did upgrade the solfware, and now its happen again, i will try to bring the car back to them, my question is: what happen to the comand system?

xraymd

Is it completely dead? Mine has died 3 or 4 times and I pop out one of the fuses in the trunk to reset. I think it's number 6 for the gateway. It's one of the two big amp guys.

tashakes

Mine has gone stupid a couple of times and taking out the #6 fuse on the trunk for a few minutes fixes it. Unknown cause but it rarely happens and the fuse thing fixes it so why mess with it, and I just went out of warranty anyways.

Cheers. Edward.

GATLEEVA

Mine just recently started doing it as well. The fuse trick works, but that's just a bandaid on the problem. Perhaps there is a Star Bulletin out on this???

kevinle

my comand have same problem with all your guys here, its not completly dead, its off and on sometime by itself and work again in next morning, i will bring my car to dearler again this week, dunno what they gonna do with it, hopefully they have beter trick, this is second time i bringing it back to them, anyway, my car still under warrantee, let see what they can do, i will tell your guys exactly what happen if they can find it.

sosh

Happened to me several times after I took delivery of my 05, new. Dealer changed out the Command and it never happened again.

GATLEEVA

Any cause or cure determined here?

no_clue

It happened to me before. (during the winter)
It seems happened when I was doing hard acceleration.
I then turn it back on while I am on crusing speed.

Now it doesn't happen to me anymore..... so I didn't bother to have it check.

AkMadness

Question, Does it completely go out or do you see a warning symbol on the screen? If so, this has happened to me even the map and service button on the command buttons were no longer functioning.

By typing in 5-3-7 while holding them in this sequence. Wait about 10 seconds then though u can't see it, press the center ok button on the scroll keys. Shut off your vehicle and wait about a minute or so, I know people will say, oh well that just allows you to change your start up logo / symbol, but it worked in re-enableing my command.

DONT BE AFRAID to try the sequence over again a few times, sometimes the sequence and doe's not register and the menu doe's not come up, and just pressing ok won't help much. And yes your command is out, but the menu is still registering.

Good luck, hopefully it works for you just as it's worked for me!

SZMB

This problem just happended to my 2004 E500 last week. The command center won't power up at all. As mentioned in this thread, I plugged fuse #6out and in to reset. The command center powered up after that, but still won't power up every once a while. I took it in to the dealer. After 1 day of investigation, they said they'll need to special order the module for the command center. Don't know which module they're talking about. I'll find out next week. After owing this CPO for a little more than 2 months, I've been to the dealer 3 times already for repair issues.

Kimber

My Nav hung up a few weeks ago as well. All was well and than it hung up on one screen . (2005 E500)

The dealer invoiced a new MOST cable. That fixed the NAV, now my ESP button light doesn't work my SRS warning screen shows up and my NAV actual position is 100' behind the actual position.

I love the car but sometimes I think I have a F.O.R.D., Fix Or Repair Daily. The electronics just seem to be too sensitve and interdependant.

Diesel Benz

See AF82.85-P-6000P about Comand issues and a SW update. AF82.85-P_6060A about the audio gateway, reflash or replace depending on the unit. A few later updates too (probably replacing some of the older updates).

There are a few issues to be looked after but at this time the dealer service guys should be perfectly aware of what needs to be done. They should not do it one by one, unfortunately not all have had the time to find out what the complete service work includes.

SZMB

where can I look up these service bulletins?

Diesel Benz

One option is to ask your dealer service guy show/print them from their WIS. Quite a few have been posted on these forums too (not sure about this one).

konigstiger

DTB P-B-=82.60/382b AUG07 – COMAND head unit resets, various audio conditions. Dealer will update COMAND head unit software using Service Update Disc: W211 589 14 22 00 and if need be the Audio Gateway (AGW) software as well.