COMAND unit died
Thread Starter
Member
Joined: Mar 2006
Posts: 77
Likes: 1
From: CA
2005, E500 Designo
COMAND unit died
My COMAND unit died on Friday, I went to turn on the radio, for some reason the settings menu came up, I pressed the radio button and the Logo screen came up and would not go away I have read a lot of threads here but nothing like this.
I took the car (2005 E500 with Nav, no phone or blue tooth or voice command) to the dealer after two hours SA said they had to replace the COMAND unit. I can not get any of the CD's out as the changer won't open and eject doesn't work.
Has anyone else had this problem and is there a fix for the unit in the car?
Why are dealers constantly doing warranty work? Do they need the money or is this year a lemon?
I love my car the quality and fit, now that they fixed the Transmission valve body it feels like 300 hp but this Benz is in the shop more than my friends Lambo Gallardo or Ferrari.
I took the car (2005 E500 with Nav, no phone or blue tooth or voice command) to the dealer after two hours SA said they had to replace the COMAND unit. I can not get any of the CD's out as the changer won't open and eject doesn't work.
Has anyone else had this problem and is there a fix for the unit in the car?
Why are dealers constantly doing warranty work? Do they need the money or is this year a lemon?
I love my car the quality and fit, now that they fixed the Transmission valve body it feels like 300 hp but this Benz is in the shop more than my friends Lambo Gallardo or Ferrari.
MBWorld Fanatic!
Joined: Dec 2005
Posts: 1,690
Likes: 3
From: Irvine, CA
2008 E550, 2012 GL450, 2014 GLK350, 2015 S550, 2020 GLC350e
1) If your friends drove their Lambo or Ferrari as much you drive your Benz, trust me, things would be diff.
2) From what I understand, COMAND is not covered by warranty? or is it that its just not covered by the extended warranty, but is with the factory warranty?
2) From what I understand, COMAND is not covered by warranty? or is it that its just not covered by the extended warranty, but is with the factory warranty?
Super Member
Joined: Mar 2006
Posts: 606
Likes: 4
From: Bellevue, WA
.... nothing to brag about, it is a previous model....
I had similar problem before, but I reset it w/ #6 fuse and all come back normal. Have you tried that yet?
1. turn off your radio.
2. remove the key
3. go to the trunk and remove fuse #6 for 2 min.
4. put the fuse back in.
5. insert your key and turn to position 1. (do NOT turn on the radio yet)
6. reset factory setting in your cluster.
7. turn your radio on.
1. turn off your radio.
2. remove the key
3. go to the trunk and remove fuse #6 for 2 min.
4. put the fuse back in.
5. insert your key and turn to position 1. (do NOT turn on the radio yet)
6. reset factory setting in your cluster.
7. turn your radio on.
Thread Starter
Member
Joined: Mar 2006
Posts: 77
Likes: 1
From: CA
2005, E500 Designo
Thank you for the help. I'll go and find fuse #2 and see if the reset works on my car.
VIC888, I agree regarding the Lambo, but the Ferrari is driven daily and has spent less time in the shop than my MB. On nice days I take the motorcycle.
VIC888, I agree regarding the Lambo, but the Ferrari is driven daily and has spent less time in the shop than my MB. On nice days I take the motorcycle.
Super Member
Joined: Mar 2006
Posts: 606
Likes: 4
From: Bellevue, WA
.... nothing to brag about, it is a previous model....
Junior Member
Joined: Aug 2003
Posts: 51
Likes: 0
From: South Florida
MY12 W212 E350
I had same thing happened to me as well...unplugged battery in rear trunk for a few minutes, put everything back together and hasnt happened since.
Probably better if you remove fuse as stated earlier, since you will lose some settings if you disconnect battery. However, you can try this if fuse does not work for ya.
-alf
Probably better if you remove fuse as stated earlier, since you will lose some settings if you disconnect battery. However, you can try this if fuse does not work for ya.
-alf
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Thread Starter
Member
Joined: Mar 2006
Posts: 77
Likes: 1
From: CA
2005, E500 Designo
Ended up going to dealer do to time factor they said they put in a new unit and now it the "MOST" ? connector? any way now the car won't be done till tommorrow .
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
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MBWorld Fanatic!
Joined: Dec 2005
Posts: 1,690
Likes: 3
From: Irvine, CA
2008 E550, 2012 GL450, 2014 GLK350, 2015 S550, 2020 GLC350e
Which dealer?
Ended up going to dealer do to time factor they said they put in a new unit and now it the "MOST" ? connector? any way now the car won't be done till tommorrow .
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
Member
Joined: Jul 2007
Posts: 242
Likes: 0
From: NJ, USA
2004 E500 4matic
Ended up going to dealer do to time factor they said they put in a new unit and now it the "MOST" ? connector? any way now the car won't be done till tommorrow .
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
They are also moaning and groaning regarding the software update. I have no reason why. Getting some of the legitimate updates /service as seen on this forum out of my dealer is like trying to get blood from a stone.
I think the reason may be that they prefer you to Upgrade the hole car not the use the software....lol Bc when I take the SA about the upgrade and I gave him the part number he look it up and said its in the O7 E have has it.... 
...lol
Last edited by bigmel; Aug 8, 2007 at 04:20 AM. Reason: typo
Member
Joined: Jul 2007
Posts: 242
Likes: 0
From: NJ, USA
2004 E500 4matic
