Sound System Got Glitches on E500
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Almost a Member!
Joined: Oct 2002
Posts: 57
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From: California
E500
Sound System Got Glitches on E500
For the first time today, I experienced difficulty with my HK sound system. Nothing would work (cd, radio, cassette) The only thing that came up was the "Mercedes Benz".
I stopped the car, turned off the ignition, waited for about 5 minutes, turned the engine back on. Everything worked again.
I thought someone had the same problem and posted here. If you could spare some information regarding as to why and whether or not you got it fix, I would greatly appreciated.
Chris
I stopped the car, turned off the ignition, waited for about 5 minutes, turned the engine back on. Everything worked again.
I thought someone had the same problem and posted here. If you could spare some information regarding as to why and whether or not you got it fix, I would greatly appreciated.
Chris
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Joined: Jul 2002
Posts: 5,110
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From: SoCal
MB
hey chris, same thing happened to us yesterday, we were drving home from somewhere, and the only thing that came up as the mb thing....and the 6 cd changer couldnt pop up, and the lights for the hk werent working, it was a 20 min drive, and when we got home, we turned off engine with keyless go, and then started it up with the key, and it worked fine, i dunno what happened
Senior Member
Joined: Nov 2002
Posts: 454
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From: NC
'03 Mercedes E320
Re:Radio problem
Same here: MB screen, no CD deck opener, at delivery! Another trait is that Tele-Aid and the phone also are out of service. The techs checked everything, no error codes were shown. Then it begain working after about 5 minutes and a restart.
It happened again 2 days later, I did a stop, key removal, start, and all was well. I called the MB 800 number and got a call back from a gentleman in the center who has an E500 as his assigned car and he told me the same thing had happened to him. He had reported it as a possible software problem, and confirmed that a key removal stop/start should cure it. He believed it had to do with the boot sequence and the specific control module not coming on line due to a startup timing issue.
In 4 weeks, it has not recurred but on day 7 they did install a new central gateway control module because of an SRS/Tele-Aid error malfunction, and the dealer had to do some manual programming at that time. It may or may not be related. I'm very happy with the car, notwithstanding.
It happened again 2 days later, I did a stop, key removal, start, and all was well. I called the MB 800 number and got a call back from a gentleman in the center who has an E500 as his assigned car and he told me the same thing had happened to him. He had reported it as a possible software problem, and confirmed that a key removal stop/start should cure it. He believed it had to do with the boot sequence and the specific control module not coming on line due to a startup timing issue.
In 4 weeks, it has not recurred but on day 7 they did install a new central gateway control module because of an SRS/Tele-Aid error malfunction, and the dealer had to do some manual programming at that time. It may or may not be related. I'm very happy with the car, notwithstanding.
Senior Member
Joined: Jun 2002
Posts: 314
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From: Oakville, Ont., Canada
2009 ML320 CDi Bluetec
Same here
Originally posted by wow
For the first time today, I experienced difficulty with my HK sound system. Nothing would work (cd, radio, cassette) The only thing that came up was the "Mercedes Benz".
I stopped the car, turned off the ignition, waited for about 5 minutes, turned the engine back on. Everything worked again.
I thought someone had the same problem and posted here. If you could spare some information regarding as to why and whether or not you got it fix, I would greatly appreciated.
Chris
For the first time today, I experienced difficulty with my HK sound system. Nothing would work (cd, radio, cassette) The only thing that came up was the "Mercedes Benz".
I stopped the car, turned off the ignition, waited for about 5 minutes, turned the engine back on. Everything worked again.
I thought someone had the same problem and posted here. If you could spare some information regarding as to why and whether or not you got it fix, I would greatly appreciated.
Chris
I called MB on the radio system and they just said "one of the 20 computers hung up, just restart your car". I am assuming, of course, that the safety-critical computers will NOT hang up!
Michael
