E-Class (W211) 2003-2009

NHTSA Complaint Web Site

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Old 12-26-2002, 11:59 AM
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2003 E-320 and a Kawasaki Vulcan Nomad
Lightbulb NHTSA Complaint Web Site

Just some information some of you in the US may find helpful. The US Department of Transportation has a web site where comsumers can file complaints against a car company for safety related issues. The failure of the gateway control module certainly fits. The site claims that it will investigate if a recall is required based on numbers of people submitting the same type of complaint and severity of the complaints.

The site is:
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

You can also call 1-888-327-4236 and register your problem with a real person if you would prefer.
Old 12-26-2002, 12:11 PM
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Re: NHTSA Complaint Web Site

Originally posted by nelsonr
Just some information some of you in the US may find helpful. The US Department of Transportation has a web site where comsumers can file complaints against a car company for safety related issues. The failure of the gateway control module certainly fits. The site claims that it will investigate if a recall is required based on numbers of people submitting the same type of complaint and severity of the complaints.

The site is:
http://www-odi.nhtsa.dot.gov/ivoq/index.cfm

You can also call 1-888-327-4236 and register your problem with a real person if you would prefer.



err, we had that problem, and if people do, they will know about it, i just hope they dont have a recall, that would suck overall

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