E-Class (W211) 2003-2009

Extended warranty coverage - interior trim?

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Old 11-29-2008, 06:03 PM
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Extended warranty coverage - interior trim?

We recently noticed a hairline crack on the inner wood trim around the shifter...is this something that would be covered by MB's extended warranty? There is no indication of an impact, so it appears to have cracked on its own. Car currently has 93k miles and has the extended warranty up to 100k.

I wouldn't normally be worried about finding a replacement piece, but the wood is "designo poplar" and therefore impossible to find used and likely very expensive new. Our "designo poplar" steering wheel had to be replaced a couple years ago due to a botched airbag sensor repair (dealer stripped the splines) and it cost the dealer around $2k for the wheel itself.
Old 11-29-2008, 06:52 PM
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I had a similar experience with a 2000 E320 and MB replaced the cracked piece with no questions asked.
Old 11-30-2008, 12:00 AM
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Took my E320 into service and there was a bubble that formed on the armrest. S/A said he couldn't cover it. I especially like how CPO doesn't cover "leaking hoses", which can be a huge problem with leaks getting into the transmission and costing you a whole new transmission.
Old 11-30-2008, 02:53 AM
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'97 E320
I had a similar experience with a 2000 E320 and MB replaced the cracked piece with no questions asked.
Good to hear!


I especially like how CPO doesn't cover "leaking hoses", which can be a huge problem with leaks getting into the transmission and costing you a whole new transmission.
How can a leaky hose cause a coolant leak into the tranny? MB CPO should cover high pressure hoses, but not necessarily radiator hoses & other low pressure lines.
Old 11-30-2008, 04:23 PM
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Originally Posted by stickygreen
How can a leaky hose cause a coolant leak into the tranny? MB CPO should cover high pressure hoses, but not necessarily radiator hoses & other low pressure lines.
Ya it's the radiator line ones that cause a problem. They are known to leak into the transmission on these cars, especially the 03's and some 04's. I don't know about the 05's, and I think the 06's are in the clear.
Old 11-30-2008, 08:36 PM
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Originally Posted by stickygreen
We recently noticed a hairline crack on the inner wood trim around the shifter...is this something that would be covered by MB's extended warranty? There is no indication of an impact, so it appears to have cracked on its own. Car currently has 93k miles and has the extended warranty up to 100k.

I wouldn't normally be worried about finding a replacement piece, but the wood is "designo poplar" and therefore impossible to find used and likely very expensive new. Our "designo poplar" steering wheel had to be replaced a couple years ago due to a botched airbag sensor repair (dealer stripped the splines) and it cost the dealer around $2k for the wheel itself.
I have a similar hairline crack on the wood door panel for the ash tray and my CPO warranty would not cover it........it's too expensive to order a replacement so I just live with it.......not very noticeable anyway.
Old 11-30-2008, 10:34 PM
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I have one on my steering wheel. Would that be covered?
Old 12-01-2008, 06:19 AM
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Originally Posted by mcleantmw
I have a similar hairline crack on the wood door panel for the ash tray and my CPO warranty would not cover it........it's too expensive to order a replacement so I just live with it.......not very noticeable anyway.
Same here. I'll replace it when I have nothing left to spend my money on. Until then, it's ignored.

Old 12-01-2008, 08:07 AM
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somethings better left unsaid ...
what's a hairline crack .. ?

it's the little things that upset you about expensive stuff ... if I'm gonna buy an expensively wood trimmed car, I don't want my wood cracked, so if it's a temperature (or humidity) thing, they should warn people in certain areas and if they don't they should cover it

does any of you guys have a photo of those cracks ?
Old 12-01-2008, 07:19 PM
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Will show you one in a few minutes!

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