Please Help!!
Thread Starter
Member
Joined: Nov 2001
Posts: 77
Likes: 0
From: Central Florida
Please Help!!
Hello all, I really need your help on this one. I LEASED my CLK 500 on 9/27/02. On 11/01/02 someone pulled out in front of me and caused approximately 10K damage to the front end of the car. I did not hit hard enough for the airbags to deploy so the damage was really not that bad. I certainly didn't expect 10K worth of damage. But that is all beside the point. My body shop gave me an estimated repair time of 2 weeks from the time they have all the parts. Here's where the problem begins. It has been 2 1/2 months and they can't get all of the parts from Mercedes. I think this is absolutely ridiculous. When I leased the car I was under the assumption that parts would be readily available in case of an accident. What recourse do I have? I am paying $850 a month for a car that I can't drive because the car's manufacturer (MB)doesn't have access to parts for their cars. If anyone has any ideas please let me know. I have already called the 800 number to complain but that hasn't gotten me anywhere. Thanks in advance.
Super Member
Joined: Sep 2002
Posts: 636
Likes: 0
From: New Jersey, USA
W211 & Q7
the damage was really not that bad
it it is not then check your insurance. most of us buy the insurance including the "car rental" expense coverage which allows you to rent a car during your car is repaired. (insurance company will pick up this expense.)
