Good day guys ! Friend asked for resolving a problem with command in his w211 2002 year.
He turned it ON and there appears only Mercedes-Benz logo and that's all, no music, no reaction on pushing buttons.
He tried to reboot whole car by taking of "+" from main battery, nothing happened.
now he has another problem, after reboot he has error - "esp not available".
can help someone with these 2 problems ?

 

to get rid of the esp error start the engine and turn the steering all the way from lock to lock so the steering angle sensor can calibrate itself.
dont know about command, i dont like it, tomtom works way better for a quarter of the price ;-)
good luck.

 

Tomtom is likely one tenth of the price but it does not do everything Comand does. So how can one be better than the other unless you make an accurate (personal) weighted list of features... These two should not really be compared.

The fault with the Comand not starting up could be the AGW, next time I'd suggest trying to boot the AGW and the Comand by pulling the fuses from these two (for a few minutes). AGW could also need progarmming, Comand actually too if they are as from the factory.

 

Thats why I said I dont like it. It`s called an opinion. Calm down dear...

 

I usually ignore these but since you did not quote anyone, I'd like to clarify that I did not express any option, just facts. Who did you suggest to calm down by the way, I don't find anyone else than one promoting Tomtom being somehow upset? Glad to see comments like this as a third post on the forum.

 

Just to add a bit of info: The reason that the ESP malfunction came up is because the battery was disconnected. The correct procedure to resolve that has been posted above.

The sound system problem is most likely the AGW, I had the same problem with ---- displaying on the IC display. Several reboots worked for a while (by removing the fuse on the rear SAM not unplugging the battery), but at the end I replaced the AGW with a newer one that has the fan integrated into it.

 

what does a third post or any number of posts have to do with anything? I`ve been reading this forum for a couple of years just never got round to registering as I havent a w211 yet and my w208 and w168 have been 100% rock solid reliable so I wouldn`t have much useful to contribute. I offered some help to a fellow member and made a throwaway comment at the end about my lack of in depth knowledge about comand, because after trying it in an ML alongside my tomtom i found the navigation to be not as good IMO. I`m sorry if this upsets you but there you go. I dont know where your from so maybe you dont get the calm down dear thing.

 

That was a good point, while some old AGWs even cannot be updated, a more recent device could make sense in any case. Those who have installed a new NTG2.5 navi might sell their old (hopefully not too old) AGW at a good price.

 

thanks for reply, Audio Gateway ? how much it cost on European market ? aprox. ? and is it located in command or somewhere else ?

 

#210 in attached diagram
https://mbworld.org/forums/2749046-post2.html (see post #2)

 

first off, is your friend car a w211 or w210? cuz you said 2002???
if w211, which share almost same COMMAND with W220 I had b4. I got the problem, turn out it was bad Bose Amp in the trunk. got it replaced and work fine to now. hope that help

 

He is from Europe, I assume his friend is from Europe too, then a 2002 E-class would most likely be a 211 (sales started 03/2002).

 

ahh, i see

 

Hi guys! So what is the resolution for this problem? I got exactly the same issue here in the car. It's a 2006 W211 E350 4matic. The command center coms on, stays on with the logo for about 30 seconds and goes right off. Help!

 

Most likely the AGW.

 

any idea how much it might cost to fix it? thanks!

 

Roli and Weasel,

The AGW is about €600 at central Europe Dealers - I replaced mine a few years ago. I think it's actually more in the U.S. Market; it was when I checked.

I replaced mine when I was 'throwing parts' at a MOST problem I was having. Turns out it was the NAVI processor....so now I have my (likely) 100% GWO AGW here in my garage. Roli, I was in Riga many times in 2010, too bad the timing is not better eh?

Let me know if you guys would like my AGW - 2005 model so it probably has the fan as stock.

Smash

 

Could you elaborate on the NAVI processor? The one in the NAVI dvd in the trunk? Thanks

 

Yes, it was causing static in the audio system...went through about 2-3 of these, finally got a good one. Apparently they are a known weak point. NAVI drive is about $3000 new, so beware!

I also found that the rear battery is poorly grounded.

HTH,

Smash

 

Or a few hundred $ on ebay.

 

Yep...the "2-3" I referenced above were the eBay ones....