COMAND HEAD UNIT software update to enable MP3





my mail exblade19100@hotmail.com
The Best of Mercedes & AMG

My 2004 E-500 is in the shop for expensive strut replacement @ the local MB dealer.
The service advisor agreed to do a complimentary update on the COMAND system at no charge. (Told him I got the latest NAVI CD in the trunk, just need the COMAND update)
Today he called and said they tried to update the system, but it would not take any update as everything was current.
Maybe it is, maybe not, I checked last year and found it to be old if memory serves right.

How do I check the date and version as I pick up the car, and show it to the S.A., in case it is old stuff..?
(If it is indeed up to snuff, so much the better.)
1) COMAND update w211589142200 performed by inserting the service DVD into head unit single disc player.
2) Navigation Service Update DVD. Part number w211 589 15 22 00
IS the above Nav Service update the same as the NAVI street update, or different...?
Now I am really confused here guys and it hurts.

Are we talking about a TOTAL of 3 possible software updates, COMAND, Nav Service and NAVI street/road data-base...OR just 2 TOTAL..:
COMAND and NAVI..?
Got the COMAND Operators Manual next to me, but it has to be read like a bible to find what I need, if ever.
In the Index, under U (Looking for Update) it only says:
1) Universal Time Coordinated
2) Unlock Code (Has to do with telephone)
3) UTC
S for Software:
Nothing....
No Mr. Mackhack, don't think so, otherwise my system would have been up to date many moons ago...

Let's start all over again:
How many sofware updates are possible on a stone-age 2004 E-500 Wagon?
1) Navi..?
2) COMAND?
3) Navigation system software excluding NAVI data base?
The Headace is growing...Anybody with good answers, pls reply..
Had requested an update on the COMAND system.
They were unable.
When I picked it up and checking the COMAND version code it said:
HU:32/2003.
The current version however should be SW:22.100, 46/06
Am I missing something here, or is the MB dealer incompetent?
(Got the whole thing in writing on the invoice: Unable to update)
Thinking about complaining to MB USA.
Surely somebody higher up should know which DVD to insert and would be able to call the dealer and guide them through the procedure?





