I've done a couple searches and could not really find anything specific to my problem.
I have an '07 E350 and had successfully installed and paired my phone to it over a year ago. However, recently I have run into problems where either the puck or the command unit believe my phone is making a call when in fact it is not. The music will die down, the phone screen will pop up and act as if I am on a call. It will cancel itself out to only come back up after a couple more seconds as if it is trying to connect the call again. The only way I have been able to listen to music and drive now is to turn off the bluetooth connection on my phone itself.
Has anyone had similar experiences? Do you of a solution?

 

Pull the battery out of your Blackberry to reset the phone....FIXED

 

If his suggestion does not work, try driving around without your phone. If it still does the same thing, have someone with Star disable your Teleaide module...

 

I have had this happen using older phones when they start receiving an MMS message. I am not sure if that could be cause in your case or not but as soon the phone reads "Packet data" this would lead this car into thinking that a call is in progress and would do the same thing. You may try some of the suggestions above try another phone or perhaps a different Bluetooth puck that would have a different software revision on it.

If no other variables have changed i don't know why it would start doing this suddenly.

 

Thanks for the suggestions guys. I went ahead and did a "hard restart" on my BB by pulling out the battering and letting it restart; it doesn't seem as if this has fixed the problem. Later tonight I'll try paring a different phone and see if I have the same problem with a different handset; this should allow me to narrow down the problem from either the phone or the bluetooth.
Do you know if there is a similar "hard restart" to the command unit I can do as well?