Star Bulletins
06-03-2003, 07:44 PM
#1
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2003 E320
Star Bulletins
I think that we should all gather these Bulletins from the dealor as we take our E's in for service and for various things and post them under a thred simular to this.
I will start this by posting the following Star Bulletin
I will start this by posting the following Star Bulletin
06-03-2003, 07:46 PM
#2
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2003 E320
Intermittent Loss of Sound
IrT\ Mercedes-Benz (~
'<:::;:~' star bulletin
.~I.
Date: May27 2003
DTB '
Order No.: P-B-82.60/215c
Supersedes: P-B-82.60/215b dated March 10, 2003
Group: 54
Revision: Procedure Updated
SUBJECT: Model 211.065/070/076 Model Year 2003
Intermittent Loss of Sound
If you receive customer reports in the above vehicles of the audio system having the following conditions with Audio Gateway (AGW) OTC code 0004 stored (control module was switched off due to excessive temperature), the AGW software may need to be updated.
. Intermittent audio
. Audio head unit locks up
" Audio head unit displays "black screen"
Software Update Procedure
1. Verify current AGW Hardware/Software version
Select the correct model Select Control Units
Select Information and communication
Select Audio, video, navigation and telematics
Select AGW - Audio Gateway (MOST network management, diagnosis gateway, radio tuner)
Select Control unit version
rn Note: AGW part number (listed as "MB object number for hardware and software") and SV'J status.
Software updating is possible on all AGW part numbers except 211 820 61 89 (Basic) or 211 820 62 89 (Logic 7 -Sound). If the vehicle is equipped with either of these, then the AGW must be replaced prior to the continuation of the software update procedure.
SW prior to 14/03 on eligible AGW's requires a software update.
If the AGW already has a software status 14/03 and a OTC 0004 is stored, please contact the Technical Assistance Center via authorized dealer personnel.
This bulletin has been created and maintained in accordance with MBUSA-SLP 5.1, Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records.
~. @ 2003 Mercedes-Benz USA, LLC. AJI rights reserved. Reproduction or translation In whole Mercedes-Benz Canada, Inc. or in part Is not permitted without authorization from the Dealer 'v\Ior1<shop Servl~$ publi$her. Printed in U.S.A. w.wI.MBUSA.com 1-800-FOR-MERCedes
'<:::;:~' star bulletin
.~I.
Date: May27 2003
DTB '
Order No.: P-B-82.60/215c
Supersedes: P-B-82.60/215b dated March 10, 2003
Group: 54
Revision: Procedure Updated
SUBJECT: Model 211.065/070/076 Model Year 2003
Intermittent Loss of Sound
If you receive customer reports in the above vehicles of the audio system having the following conditions with Audio Gateway (AGW) OTC code 0004 stored (control module was switched off due to excessive temperature), the AGW software may need to be updated.
. Intermittent audio
. Audio head unit locks up
" Audio head unit displays "black screen"
Software Update Procedure
1. Verify current AGW Hardware/Software version
Select the correct model Select Control Units
Select Information and communication
Select Audio, video, navigation and telematics
Select AGW - Audio Gateway (MOST network management, diagnosis gateway, radio tuner)
Select Control unit version
rn Note: AGW part number (listed as "MB object number for hardware and software") and SV'J status.
Software updating is possible on all AGW part numbers except 211 820 61 89 (Basic) or 211 820 62 89 (Logic 7 -Sound). If the vehicle is equipped with either of these, then the AGW must be replaced prior to the continuation of the software update procedure.
SW prior to 14/03 on eligible AGW's requires a software update.
If the AGW already has a software status 14/03 and a OTC 0004 is stored, please contact the Technical Assistance Center via authorized dealer personnel.
This bulletin has been created and maintained in accordance with MBUSA-SLP 5.1, Document and Data Control, and MBUSA-SLP 16.1, Control of Quality Records.
~. @ 2003 Mercedes-Benz USA, LLC. AJI rights reserved. Reproduction or translation In whole Mercedes-Benz Canada, Inc. or in part Is not permitted without authorization from the Dealer 'v\Ior1<shop Servl~$ publi$her. Printed in U.S.A. w.wI.MBUSA.com 1-800-FOR-MERCedes
06-03-2003, 07:46 PM
#3
MBWorld Fanatic!
Re: Star Bulletins
Originally posted by CaptMike
I think that we should all gather these Bulletins from the dealor as we take our E's in for service and for various things and post them under a thred simular to this.
I will start this by posting the following Star Bulletin
I think that we should all gather these Bulletins from the dealor as we take our E's in for service and for various things and post them under a thred simular to this.
I will start this by posting the following Star Bulletin
