Navigation Help

Oct 10, 2012 | 07:45 PM

david5of9

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2008 MB E-Class 350

Navigation Help

does any one have any idea what to do if your Navigation say NO DVD Available, Please inert Navigation DVD. I purchase service disk 211 589 15 22 00 but it will not read. any help would be very appreciate.

2008 E350

Oct 11, 2012 | 05:59 PM

Barry45RPM

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Joined: Mar 2004

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From: Ft. Lauderdale Area, USA

2015 ML 350

Is there a map DVD in the unit in the trunk?

Oct 11, 2012 | 07:13 PM

david5of9

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2008 MB E-Class 350

Navigation Help

Quote:

Originally Posted by Barry45RPM

Is there a map DVD in the unit in the trunk?

Yes;

I read here on MBWorld that if you insert a new DVD this may happen and to do the following " Get a copy of Service Disk (211 589 15 22 00) and do a Service update, but it just spins and spins then it states that "NO DVD Available, Please inert Navigation DVD" Now this happens with the Nav DVD and the service DVD disk. The Navi DVD is the newest one version 2013 w/code's
(Bq 6 646 0293) - (A211 B27 44 65)

Oct 12, 2012 | 08:36 AM

mtrevelino

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Joined: Jan 2010

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From: The Villages, Florida

2006 E320 CDI

I am pretty sure that the service CD needs to be done in the main COMAND unit inside the car. At least that is how I did mine. Did you read the directions on the back of the CD case? If not, they are as follows:
> Turn on ignition.
> Ensure that there is no disc in the head unit drive.
> To start software updater press 1, 3 and 8 at the same time.
> Insert service update disc.
> After confirming the new software version the update will start automatically.
> After the update is completed turn ignition off and lock the car. Wait until instrument cluster turns off.
Good luck!
Mike T.

Oct 12, 2012 | 10:55 AM

Diesel Benz

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From: Europe

223.168 & 213.012 & 906.633 & 214.005

Quote:

Originally Posted by mtrevelino

No, google a bit and you'll find that the CD 211 589 15 22 00 is for the navi processor. There is another service CD for the head unit (this is market area dependent), you must be referring to this CD but it does not help with the navi processor DVD drive.

The SW update is not needed for the navi processor either if the maps DVD is one of the latest ones. These have the firmware included again.

Looks like it is simply an issue with the DVD laser not reading DVDs, quite a common issue with these units.

Oct 13, 2012 | 08:15 AM

david5of9

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2008 MB E-Class 350

I google it and have read that I need service disk W211 589 15 22 00.

This is what I have done thus far, When I powered everything on...the unit was recognized right away (message on screen said "Navigation activated...Please wait". But, after waiting, I get the dreaded "No DVD Please insert a Navi-DVD (car trunk)" message. My map disc is 2013 (v12.0) and I fear that my Nav processor/unit may require an update in order to read this newer version. I bought the Nav drive from eBay, so I have no way of knowing what version maps it has seen. So, I tried updating it (with the update service disc, part number W211 589 15 22 00), but nothing happens when I put the disc in. It spins (I can hear the Nav processor working), but the update doesn't happen. So...back to the drawing board. Then the unit revert back to the "No DVD..." message again.

Last edited by david5of9; Oct 13, 2012 at 08:18 AM.