E-Class (W211) 2003-2009

HK Surround (problem) NON NAV revisted

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Old Nov 13, 2003 | 02:07 PM
  #1  
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HK Surround (problem) NON NAV revisted

Those of you with 03 or 04 NON NAV HK surround sound stereo systems...try this test and tell us what your results are.

1. Make sure LOGIC-7 is selected.

2. Use FM or a CD

3. Select the ballance to FULL Right then go left ONE segment.

4. Select fadar FULL REAR

5. Select the TREBBLE about 6/8ths scale.

6. Select the BASS about 4 segments lower than the trebble.

7. Make sure music is playing

8. Listen for about 3-5 mins. at moderate volume level (normal)

What do you hear?

The point here is NOT to dissect the reasons for listing at this setting. It is ONLY to point out a possible abnormality
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Old Nov 13, 2003 | 02:12 PM
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Mike...is this the same thing you posted about months ago?

Ed
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Old Nov 15, 2003 | 03:11 PM
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eteen-

Yes it is but it has been several months. I ran into ONE 2003 last week on the lot that did not have this (problem). I went into the dealor with mine a few days later to revisit this issue, per MBUSA, but the dealor had since sold that particular car. MB told the mechanic to preform some things on the audio system. The mechanic then called me back in to hear if there was any difference after he adjusted and updated some things. There was no change. It was strange because even though the car was no longer on the lot that I used to test this problem again. My car had later updates to the audio system even though it was an earlier built car.

The rest of the o3's that they had left on the lot all had this audio glitch. I told them I really don't want to try other things at this point, I would just wait to "hear" what the 2004's sound like. If the 04's don't have this problem then we will find out why mine (and other) 03's do.
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Old Nov 16, 2003 | 02:48 PM
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So what are we supposed to hear?
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Old Nov 16, 2003 | 03:36 PM
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I checked it out. Nothing. No change in 7 minutes.

I do have a Nav replacement.


______
Ed
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Old Nov 16, 2003 | 04:27 PM
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You could go to your dealer and have the software in the AGW updated.
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Old Nov 16, 2003 | 05:24 PM
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Originally posted by etenn
I checked it out. Nothing. No change in 7 minutes.

I do have a Nav replacement.


______
Ed
Ed- As I already said NON NAV

Mike
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Old Nov 16, 2003 | 05:26 PM
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Originally posted by norb
So what are we supposed to
hear?
Norb-

Can't tell you...see for yourself....don't want to prompt you to it.
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Old Nov 16, 2003 | 05:27 PM
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Originally posted by Horst
You could go to your dealer and have the software in the AGW updated.
It has all the latest updates.
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Old Nov 17, 2003 | 12:03 PM
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As far as I can tell their is a volume and echo fluctuation ???
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Old Nov 17, 2003 | 04:03 PM
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konigstiger -

Correct...can you tell what the cause is?
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Old Dec 20, 2003 | 11:32 AM
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CaptMike

Any progres on finding the root cause (dealer, etc.)?
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Old Dec 21, 2003 | 12:02 AM
  #13  
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Last vist to the dealor in November still resulted in "operates as designed". The Tech hears the problem but all the other 03's that they had left on the lot did the same thing. The only 03 that was on the lot that did't do it was sold the day before I took mine in, however, with the VIN that I provided on that car the tech told me I had a later version of the software than the car that did not have this problem, even though mine was an earlier built vehical.

I do not know if the O4's have the same audio/option. I have not reasearched that yet.
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