Suspension issues- PLEASE HELP!!
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Junior Member
Joined: Jun 2010
Posts: 18
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2008 w221 S550 4Matic 2010 GLK350 4Matic 1981 280CE
Suspension issues- PLEASE HELP!!
Hey there guys, I'm new to this forum, but not new to the brand in the least bit.
I have a 2004 E320 4Matic wagon.
I made the dreadful mistake of loaning the car to a friend and got the call I never wanted to get: There's an issue....
The issue was as follows: He walked out to the car in the morning and the car was listing dramatically to one side, specifically the drivers side. I took the wheel off and it is obvious that the rear driver side shock absorber is shot (there's oil all over it and I can physically compress the shock)
The strange thing (to me) is that the front driver side wheel is obviously significantly lower than it should be. Also I'm getting a "Visit Workshop" prompt on the center screen with a depiction of the car and downward arrow (I assume it's telling me there's a suspension isse)
The last piece of the puzzle is that I can hear the air pump kick on for a minute, and then immediately shut off.
Has anyone else experienced anything like this? If so, what have you done to resolve it? I know I'm in for a new left shock, but should I be looking at anything in the back up air shock system?
Thanks so much in advance for all your help!!
I have a 2004 E320 4Matic wagon.
I made the dreadful mistake of loaning the car to a friend and got the call I never wanted to get: There's an issue....
The issue was as follows: He walked out to the car in the morning and the car was listing dramatically to one side, specifically the drivers side. I took the wheel off and it is obvious that the rear driver side shock absorber is shot (there's oil all over it and I can physically compress the shock)
The strange thing (to me) is that the front driver side wheel is obviously significantly lower than it should be. Also I'm getting a "Visit Workshop" prompt on the center screen with a depiction of the car and downward arrow (I assume it's telling me there's a suspension isse)
The last piece of the puzzle is that I can hear the air pump kick on for a minute, and then immediately shut off.
Has anyone else experienced anything like this? If so, what have you done to resolve it? I know I'm in for a new left shock, but should I be looking at anything in the back up air shock system?
Thanks so much in advance for all your help!!
MBWorld Fanatic!
Joined: Aug 2011
Posts: 3,184
Likes: 16
From: Highlands Ranch, Colorado
2014 BMW M235i
There's no way to know what's wrong with it until you take it to a Mercedes dealership or independent shop and have them do a leak test on it, you definitely have one bad suspension component. If he curbed the car or something you may have another leaking air bag or a possibly a leaking line. That error message is definitely telling you there is an airmatic fault, and if the pump is noisy and running a lot it means a leak in the system or a bad relay. This issue has been covered a lot, if you search the forum you'll probably find some more useful info.
