E-Class (W211) 2003-2009

Special orders

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Old Nov 28, 2003 | 12:01 PM
  #1  
Rudegar's Avatar
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From: Bay Area
2004 E500
Special orders

I have notice an upcharge of approximately $1100 for special orders on some window stickers. I can never quite tell what the special item was. Here is my question: Can I order the folding mirrors (Euro option code 500) and burl wood with the Appearance package with this upcharge?

The dealer/salesman says if its not in the STAR system they can't do it. I just think he is a lazy man who is not interesting in pleasing me; only in speding as little effort as possible.

What is and is not possible in terms of special orders
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Old Nov 28, 2003 | 12:07 PM
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E55AMG99's Avatar
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Joined: Mar 2003
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Re: Special orders

Originally posted by Rudegar
I have notice an upcharge of approximately $1100 for special orders on some window stickers. I can never quite tell what the special item was. Here is my question: Can I order the folding mirrors (Euro option code 500) and burl wood with the Appearance package with this upcharge?

The dealer/salesman says if its not in the STAR system they can't do it. I just think he is a lazy man who is not interesting in pleasing me; only in speding as little effort as possible.

What is and is not possible in terms of special orders
On some models, MB does not offer all the paint codes standard. Instead, they charge $1000 for some of the metalic colors. IMO, it makes no sense. I've tried to order ROW items on the last 3 MB cars and every time, MBUSA wrote me a nice little "No Can Do" letter. No explaination why, just that they can't do it.
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