NEW Teleaid service
Thread Starter
Senior Member
Joined: Nov 2003
Posts: 308
Likes: 0
From: Maryland
03 Eclass, 03 BMW 06 Porsche Cayman S, 03 Harley Davidson "bored & stroked"
NEW Teleaid service
What's the scoop on this service? Maybe they are trying to help us folks with out NAV. I read most of it but could not find the cost for this, can't believe its free...
"Get Traffic":
Receive reported traffic delays via automated voice system
Personalize up to five commutes using Owners Online at MBUSA.com
Available in over 100 cities nationwide
“Get Route Assistance”:
Turn-by-turn directions nationwide provided by friendly operators
No recurring per-use charge
"Get Traffic":
Receive reported traffic delays via automated voice system
Personalize up to five commutes using Owners Online at MBUSA.com
Available in over 100 cities nationwide
“Get Route Assistance”:
Turn-by-turn directions nationwide provided by friendly operators
No recurring per-use charge
Newbie
Joined: Nov 2003
Posts: 16
Likes: 0
From: Philadelphia
2004 E320 Wagon
I just got my car last week (w/NAV). When I called to set up the Tele-Aid they said that you get the service free for a year, but the directional assistance was an extra charge. Perhaps this is targeted marketing at non-NAV owners.
My experience will likely be the same as with OnStar. Keep for a year then cancel.
My experience will likely be the same as with OnStar. Keep for a year then cancel.
Super Member
Joined: Aug 2002
Posts: 924
Likes: 0
From: Northern VA
2003 MB E500
Originally posted by kmr409
I just got my car last week (w/NAV). When I called to set up the Tele-Aid they said that you get the service free for a year, but the directional assistance was an extra charge. Perhaps this is targeted marketing at non-NAV owners.
My experience will likely be the same as with OnStar. Keep for a year then cancel.
I just got my car last week (w/NAV). When I called to set up the Tele-Aid they said that you get the service free for a year, but the directional assistance was an extra charge. Perhaps this is targeted marketing at non-NAV owners.
My experience will likely be the same as with OnStar. Keep for a year then cancel.
Senior Member
Joined: Jan 2002
Posts: 429
Likes: 1
From: New York Area
'14 E350 wagon; BMW G12 (2020) G01 (2019)
It is an extra charge. I had it for a while on my S500. It wasn't worth the extra charge -- and you are charged for airtime for every call too. What I'd like to see is traffic showing up on the NAV map as a red line for example, giving you the ability to find an altewrnate before you are trapped. I think there are places in Europe where they can do this, but so far not in the US.
Member
Joined: Oct 2002
Posts: 224
Likes: 0
From: San Francisco
2002 CLK320
Originally posted by weinschela
It is an extra charge. I had it for a while on my S500. It wasn't worth the extra charge -- and you are charged for airtime for every call too. What I'd like to see is traffic showing up on the NAV map as a red line for example, giving you the ability to find an altewrnate before you are trapped. I think there are places in Europe where they can do this, but so far not in the US.
It is an extra charge. I had it for a while on my S500. It wasn't worth the extra charge -- and you are charged for airtime for every call too. What I'd like to see is traffic showing up on the NAV map as a red line for example, giving you the ability to find an altewrnate before you are trapped. I think there are places in Europe where they can do this, but so far not in the US.
Super Member
Joined: Dec 2002
Posts: 550
Likes: 0
From: San Antonio, Texas
04' E500 w/Appear. PKG, Panorama Roof
Tele-Aid
Have had mixed results- Called once- Tel-Aid reserved me a room at an Omni quite at the last minute and they were very courteous and efficient. I was on the road and held over and having no phone book, gave it a try Good result.
Second try- Called and asked for directions to shortest route from Corpus Christi Texas to Houston Texas. They routed me through San Antonio which is stupid. Absolutley dumb to drive 180 miles to the north them turn and drive 210 mile east when a direct path ( on available US Highway) was about 190 miles. They could not route me on anything but a Interstate it seemed.
Totally a waste I felt.
Second try- Called and asked for directions to shortest route from Corpus Christi Texas to Houston Texas. They routed me through San Antonio which is stupid. Absolutley dumb to drive 180 miles to the north them turn and drive 210 mile east when a direct path ( on available US Highway) was about 190 miles. They could not route me on anything but a Interstate it seemed.
Totally a waste I felt.
