Air Suspension problems
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Joined: Apr 2003
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Update... Got my car back. They said the new air spring was bad. No extended damage inside the fender. My service advisor offered me to let him test drive for one day before I picked up the car. But I decide I will try myself. One thing I figured out is the problem happens after I have passengers in the back seats. So I will do that kind of test this weekend. Basically the service advisor mentioned if the problem happens again, probably there is some serious problem in the system.
Thread Starter
Almost a Member!
Joined: Jan 2003
Posts: 35
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From: New York City
E500
Update on my situation. I got my car back on last thrusday. The rear shocks were changed. The suspension did not drop for a day. Then on the Sat. when I picked my car up in the morning. I suspension was all bottomed out again. And the squeeks on the back is even worst now. Back to square one. Going to bring the car back dealer again tomorrow. Anyone actually have a permanent fix for their car?
Senior Member
Joined: Nov 2003
Posts: 398
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From: Socal
E500
Hi,
Your airmatic suspension probably are leaking. Not on airmatic itself, but the circus was leaking. Or it could be electronic failure. Bring it bakc to service again and let them check for ya.
Your airmatic suspension probably are leaking. Not on airmatic itself, but the circus was leaking. Or it could be electronic failure. Bring it bakc to service again and let them check for ya.
Thread Starter
Almost a Member!
Joined: Jan 2003
Posts: 35
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From: New York City
E500
Update, I finally got my car back once more time. They have changed the rear shocks, once again. I somehow have the bad feeling that it will drop again. But we'll see. However, the most outragous thing openned yesterday when I opened my trunk, where i noticed that they have not finished assembling my trunk? Can you believe this? The two covers on the side of the are just hanging there. Screws are missing and parts of the cover is missing? THis is the worst service I ever had. Beware have MB Mahattan everybody. And they are suppost to be the Head dealer in USA. How pathetic. 
Super Member
Joined: Jul 2003
Posts: 693
Likes: 1
From: Mansfield, TX
11 ML350W2 / 17 GLC300
Sorry to hear about all of your problems with the air suspension. I had intended to order an '04 with the sport package and air suspension but our dealer made us a good offer on a fairly plain '03 E320 that my wife & I test drove. I am now glad that we didn't order the car with all the goodies. The conventional suspension hasn't caused us any problems and seems to be as stiff as we like while providing a comfortable ride.
Thread Starter
Almost a Member!
Joined: Jan 2003
Posts: 35
Likes: 0
From: New York City
E500
Finally update (hopefully). After sending my E500 to the shop three times with the same problem, they seem to finally figured out what the problem was. I was told that the airmatic suspension is primarily composed of 2 parts. The first part is a regular hydraulic shock, and the second is an air ballast. Apparently, in my case the rear air ballasts were leaking air. I was told that the when the air ballast are not working properly the regular hydraulic shocks will not be able to handle the amount of stress exerted on them causing them to break and leak hydraulic fluids. (My car had new shocks installed 3 times and every one of them had hydraulic fluids links within 3 days of regular driving. The chief technician at the dealer told me that the front suspensions were designed to allow small drops (Small being the key word) during cold weather. However, the rear suspension should not drop at all! So if your rear end is dropping when parked overnight, don't let your service advisor tell you it's normal. IT'S NOT! You suspension is damaged, and continue driving will only cause more damange.
Lesson of the day? Always talk to the chief technician they know everything about the car, especially the common problems we are having. Service advisors know nothing; the only thing they tell you is that everything is normal.
Well my car is going to be staying in the shop for one more day just to test out if it sinks overnight. Hopefully this is the last time I have to deal with this issue, or any. Figures crossed.
Lesson of the day? Always talk to the chief technician they know everything about the car, especially the common problems we are having. Service advisors know nothing; the only thing they tell you is that everything is normal.
Well my car is going to be staying in the shop for one more day just to test out if it sinks overnight. Hopefully this is the last time I have to deal with this issue, or any. Figures crossed.
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