2003 Replacements Only ! Extended Warranty Issue...
Thread Starter
Senior Member
Joined: Oct 2002
Posts: 468
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From: Houston. TX
2013 S550
2003 Replacements Only ! Extended Warranty Issue...
I had purchased a 3-year extended warranty from the dealer in Fall 2002 for my August build 2003 E500. Well, I was one of the re-builds based upon a change in navigation standards.
I received my replacement on July 24, 2003. I recently realized that I do not have documentation of the extended warranty. I asked the Service Manager, and he confirmed that there was nothing on record for this car.
I spoke with a really sweet but totally unknowledgablle lady who said she never heard of a replacement program but would investigate and get back.
So, to the best of my memory, fokls had different experiences at their dealers on the issue of extended warranty. I would like folks that fall into this category (3-yr extended warranty on a replacement) to let me know how your deler resolved this issue.
Any comments are appreciated.
I received my replacement on July 24, 2003. I recently realized that I do not have documentation of the extended warranty. I asked the Service Manager, and he confirmed that there was nothing on record for this car.
I spoke with a really sweet but totally unknowledgablle lady who said she never heard of a replacement program but would investigate and get back.
So, to the best of my memory, fokls had different experiences at their dealers on the issue of extended warranty. I would like folks that fall into this category (3-yr extended warranty on a replacement) to let me know how your deler resolved this issue.
Any comments are appreciated.
MBWorld Fanatic!
Joined: Oct 2002
Posts: 3,690
Likes: 2
From: Washington State
E-500
I remember a lot of talk about this, too, Chris.
I seem to remember that some said that they were able to have the extended warranty transferred to the replacement with no problem.
What is the policy if you sell a car with an extended warranty that has not yet been used or is not yet in effect? Isn't a refund the policy? If so, you would be due a refund on the warranty on the original car and could then buy one for the replacement.
I did not buy the extended warranty as I don't plan to keep the car longer than the warranty period.
I seem to remember that some said that they were able to have the extended warranty transferred to the replacement with no problem.
What is the policy if you sell a car with an extended warranty that has not yet been used or is not yet in effect? Isn't a refund the policy? If so, you would be due a refund on the warranty on the original car and could then buy one for the replacement.
I did not buy the extended warranty as I don't plan to keep the car longer than the warranty period.
Senior Member
Joined: Feb 2003
Posts: 304
Likes: 0
From: San Clemente, CA
2003 E-500
I bought the Extended Warranty only for my Nav Replacement vehicle and never had it on my original E-500 delivered in november 2002. The one I bought for the second vehicle was registered in the MB system the same day I bought it. It took about three months for me to get the "official notice" from MB but the computer system showed I had the warranty instantly after purchase and that's what is most important.
Thread Starter
Senior Member
Joined: Oct 2002
Posts: 468
Likes: 0
From: Houston. TX
2013 S550
Originally Posted by etenn
I remember a lot of talk about this, too, Chris.
I seem to remember that some said that they were able to have the extended warranty transferred to the replacement with no problem.
What is the policy if you sell a car with an extended warranty that has not yet been used or is not yet in effect? Isn't a refund the policy? If so, you would be due a refund on the warranty on the original car and could then buy one for the replacement.
I did not buy the extended warranty as I don't plan to keep the car longer than the warranty period.
I seem to remember that some said that they were able to have the extended warranty transferred to the replacement with no problem.
What is the policy if you sell a car with an extended warranty that has not yet been used or is not yet in effect? Isn't a refund the policy? If so, you would be due a refund on the warranty on the original car and could then buy one for the replacement.
I did not buy the extended warranty as I don't plan to keep the car longer than the warranty period.
Senior Member
Joined: Dec 2002
Posts: 308
Likes: 0
From: Houston, TX
2003 E500
Chris, I didn't get the extended warranty on either vehicle. Sorry bro. Wish I could help. Good luck in getting an answer... but since the replacement deal went as it did.. and everything was moved to the new car.. I would imagine that the extended warranty would have also... to NOT have that done was a negligent issue on the part of the dealer.. and should be done.. and you should be compensated =) Tell them your attorney can confirm this with them. I get 10% =)
Peter
PS: I am NOT an attorney, and am not licensed to practice law in Texas. Not certified by the Texas Board of Legal Specialization. =)
Peter
PS: I am NOT an attorney, and am not licensed to practice law in Texas. Not certified by the Texas Board of Legal Specialization. =)
