E-Class (W211) 2003-2009

Intermittent key issues

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Old Jun 10, 2026 | 08:48 AM
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RobinCK's Avatar
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1994 E300 4matic, 2005 E270cdi
Intermittent key issues

Hello, i have a MY2005 E270cdi, this morning my key started having some intermittent issues where it wouldnt work, neither the lock/unlock buttons nor would it work in the cylinder. The red light seems to be working on the key, the fuses in the trunk are all good.

When it stopped working first, i replaced the battery quickly and it worked for a few minutes while i drove to work from the parts shop, when i got out again and tried to lock it, it didnt work. Went inside for a few minutes and when i got back out again it worked all of a sudden, thats when i checked the fuses. Google was no help, it was either the key didnt work in the cylinder or the lock buttons didnt work. Is there any troubleshooting i can do? The key is only about a year old and the old battery only a few months at this point.
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Old Jun 10, 2026 | 11:09 AM
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vagt6's Avatar
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From: Charlottesville, Virginia, USA.
2004 W211 E320 Sport
Did you hear a whirring sopund when you put the key in, or silence?

If you have a spare key, try that.

Perform the Phone Camera Test
Switch your smartphone camera on and point it directly at the tip of your Mercedes key.
Press any button on the key.
Look at your phone screen; you should see a bright purple/white flash coming from the key's infrared lens. If you don't see it, the key is not transmitting

Also ensure your main and aux batteries are putting out correct voltage.
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Old Jun 10, 2026 | 11:16 AM
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1994 E300 4matic, 2005 E270cdi
Originally Posted by vagt6
Did you hear a whirring sopund when you put the key in, or silence?

If you have a spare key, try that.

Perform the Phone Camera Test
Switch your smartphone camera on and point it directly at the tip of your Mercedes key.
Press any button on the key.
Look at your phone screen; you should see a bright purple/white flash coming from the key's infrared lens. If you don't see it, the key is not transmitting

Also ensure your main and aux batteries are putting out correct voltage.
I did not hear the whirring sound when i put the key in this morning, those 2 times where it had issues it did not make the sound and i couldnt turn the key or lock the car. It has been behaving itself since then but i will check voltages when i come home from work and i will try to see if the key works via the phone, i did clean the infrared "surfaces" on the key and the cylinder in case the key wasnt getting a clear signal across to the car. Until then it seems to be fine for now.
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