Weathertech floor liners (& mats)
Thread Starter
Member
Joined: Oct 2007
Posts: 226
Likes: 0
From: Montreal, Canada
'10 ML550, 996 G T 3
Weathertech floor liners (& mats)
FYI...
I've been waiting for Weathertech to offer their Floor Liners for a while. I have previously owned Weathertech products and they rock!
It appears they have just released them for the W212 but only have the front row mats available for now.
They do, however, have BOTH rows in their regular all-season mats.
I've been waiting for Weathertech to offer their Floor Liners for a while. I have previously owned Weathertech products and they rock!
It appears they have just released them for the W212 but only have the front row mats available for now.
They do, however, have BOTH rows in their regular all-season mats.
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
I ordered a front set of Digital Fit from Weather Tech yesterday.
$99.95 plus $18 shipping for 7-10 day delivery. (rears not available yet, but when they are they will ship for free since they are not available now.) You have to do this by phone when the rears are available, as I was told when calling Weather Tech today.
BTW, Also was told they actually manufacturer these Digital Fit trays as they are ordered, that is why the 7-10 day shipping.
I asked what happens if one chooses expedited shipping and the rep said that for the extra shipping charge they will also expedite manufacturing them. (Strange but true)
-------------
Weather Tech All-Weather rubber floor mats. (NO MB logo)(NON- Digital) are the same as the MB mats offered at the MB dealership.
They are $99.95 PLUS shipping of approx. $18.
The MB dealer charges about $89.(From the dealer MB Logo.) No shipping of course and you can order them if not in stock and they will be in within 2 business days.
I have a set of these and really don't like that they leave too much carpeting exposed. Good for rainy climates, but for snow and ice they are better than ruining your carpeted mats but not a great solution.
$99.95 plus $18 shipping for 7-10 day delivery. (rears not available yet, but when they are they will ship for free since they are not available now.) You have to do this by phone when the rears are available, as I was told when calling Weather Tech today.
BTW, Also was told they actually manufacturer these Digital Fit trays as they are ordered, that is why the 7-10 day shipping.
I asked what happens if one chooses expedited shipping and the rep said that for the extra shipping charge they will also expedite manufacturing them. (Strange but true)
-------------
Weather Tech All-Weather rubber floor mats. (NO MB logo)(NON- Digital) are the same as the MB mats offered at the MB dealership.
They are $99.95 PLUS shipping of approx. $18.
The MB dealer charges about $89.(From the dealer MB Logo.) No shipping of course and you can order them if not in stock and they will be in within 2 business days.
I have a set of these and really don't like that they leave too much carpeting exposed. Good for rainy climates, but for snow and ice they are better than ruining your carpeted mats but not a great solution.
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
Digital Fit from Weather Tech .
I'm in Western NY in the Finger Lakes Region. I have the rubber mats from MB dealer and I can see already that there will be spill over at times on to the carpet.
I wasted the money, but Weather Tech did not have the Digital Fit available last month.
I'm in Western NY in the Finger Lakes Region. I have the rubber mats from MB dealer and I can see already that there will be spill over at times on to the carpet.
I wasted the money, but Weather Tech did not have the Digital Fit available last month.
Member
Joined: Mar 2007
Posts: 81
Likes: 1
From: Washington, DC
MB
Last edited by zaxxon; Dec 29, 2009 at 12:23 PM.
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Member
Joined: Sep 2007
Posts: 184
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From: Ontario, Canada
2008 - S550 4Matic, 2010 - E350 4Matic, 2010 - C350 4Matic
The weathertech digital fit design are the very best, because when you get into your car, with snow on your boots, the water is collected on the mat and with the MB mats the water, especially with your left foot, has a tendency to run under the floor mats. No comparison.
Jorg
Jorg
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Senior Member
Joined: Oct 2009
Posts: 315
Likes: 4
From: Sweden
W166 ML350 BT
The weathertech digital fit design are the very best, because when you get into your car, with snow on your boots, the water is collected on the mat and with the MB mats the water, especially with your left foot, has a tendency to run under the floor mats. No comparison.
Jorg
Jorg
Junior Member
Joined: Dec 2009
Posts: 17
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From: Jersey Shore
2010 E350 Sport 4 Matic, 2008 Lexus GX470, 03 SVT Cobra, 08 F250 Twin Turbo Diesel, 07' Lexus ES350
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
Called Weather Tech today. They are sending them out tomorrow.
I spoke to Pat and she said to post her number and have anyone else who ordered call, and she would help them.
800-441-6287 ext. 412 Pat
.
I spoke to Pat and she said to post her number and have anyone else who ordered call, and she would help them.
800-441-6287 ext. 412 Pat
.
Last edited by wheels777; Jan 19, 2010 at 01:18 PM. Reason: correction
Thread Starter
Member
Joined: Oct 2007
Posts: 226
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From: Montreal, Canada
'10 ML550, 996 G T 3
wow... I thought I was the only one in limbo here.
Ordered 12/28/09... nothing yet.
Sent out email following up yesterday... still no news. Thanks for the tel number "wheels777" !
Ordered 12/28/09... nothing yet.
Sent out email following up yesterday... still no news. Thanks for the tel number "wheels777" !
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
When you install the Digital Liners make sure that the attachment that goes on the floor pegs fits properly and secures the Digital Mats to the floor.
The first set I received did not attach properly due to the incorrect grommets and now a replacement is being sent out.
I should have informed the forum when I posted before.
The first set I received did not attach properly due to the incorrect grommets and now a replacement is being sent out.
I should have informed the forum when I posted before.
Junior Member
Joined: Dec 2009
Posts: 19
Likes: 0
From: Utah
2010 E550 4matic
wheels777,
Thanks for the Weather Tech contact info. I just spoke with Pat, and she is working on having my Digital Liners (ordered 1/5/10) shipped tomorrow, with the correct grommets.
To be continued ....
Thanks for the Weather Tech contact info. I just spoke with Pat, and she is working on having my Digital Liners (ordered 1/5/10) shipped tomorrow, with the correct grommets.
To be continued ....
Member
Joined: Aug 2009
Posts: 195
Likes: 0
From: Houston, TX
2010 E350
They are shipping mine FedEX priority overnight and refunded me my $18.00 shipping fee.
I did not even ask for this as I realize the 212 is a new model and it takes time to get the product to market.
I think Weathertech has great customer support.
I did not even ask for this as I realize the 212 is a new model and it takes time to get the product to market.
I think Weathertech has great customer support.
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
Pat and Jennifer in customer service were the best and "saved the day" IMO, because before they interceded my order was in limbo and nothing was going right.
My original email notification said "we are working to pick, pack and ship your order and you will receive in 7-10 days."
They have since UPDATED the website/email order confirmations to say: Your order has been received. We are working to manufacture (in some cases), pick, pack and ship your order.
*FloorLiner & Cargo Liner Delivery Note:
You have purchased a custom-made product which takes time to manufacture. Once your FloorLiners or Cargo Liners are molded, they are then hand trimmed, hand packed and then shipped via FedEx ground (unless you chose express shipping). Please allow 3 to 7 business days for manufacturing and up to 5 business days for FedEx ground shipping (unless you chose express shipping) to deliver your package to your door from our Kansas manufacturing facility.
Thread Starter
Member
Joined: Oct 2007
Posts: 226
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From: Montreal, Canada
'10 ML550, 996 G T 3
I called the 1-800 number today to speak to Pat... it appears that I was redirected to Weathertech Canada, only to be told that they have not received shipment yet and that they expect to ship before MARCH!
I was so dumbfounded on the phone, all I said was "Ugh, ok then."
I will try again tomorrow morning to get a more sensible date. How can I accept to Paypal money in December for Winter mats and get them in March?
I was so dumbfounded on the phone, all I said was "Ugh, ok then."
I will try again tomorrow morning to get a more sensible date. How can I accept to Paypal money in December for Winter mats and get them in March?
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
For those who don't like the WeatherTech LOGO on the Digital Fit Mats it peels off easily and leaves NO residue.
Since they are molded to the exact dimensions of the specific car they fit, they literally become indistinguishable from the carpeted floor. They have a smooth texture.
The All Weather rubber mats (not Digital Fit ) IMO, actually detract more from interior appearance due the honeycomb molded design. They also can not be cleaned as easily since you have to remove them to clean and wash out all the crevices.
The Digital Fit Liners can just be wiped off while in the car.
P.S. I have both
Since they are molded to the exact dimensions of the specific car they fit, they literally become indistinguishable from the carpeted floor. They have a smooth texture.
The All Weather rubber mats (not Digital Fit ) IMO, actually detract more from interior appearance due the honeycomb molded design. They also can not be cleaned as easily since you have to remove them to clean and wash out all the crevices.
The Digital Fit Liners can just be wiped off while in the car.
P.S. I have both
Junior Member
Joined: Dec 2009
Posts: 19
Likes: 0
From: Utah
2010 E550 4matic
After a couple of calls to Pat and Paula at WeatherTech customer service, the mats I ordered 1/5/10 arrived 1/22/10. Although I had specifically asked them to be sure that my order was shipped with the correct grommets, it arrived with grommets that were too small to fit on the floor pegs.
So it looks like I need to make another call on Monday to WeatherTech. Nice mats, but way too much work required to get them and make them work. In my opinion, this experience (and those of others on reported this forum) is a very poor advertisment for their products.
So it looks like I need to make another call on Monday to WeatherTech. Nice mats, but way too much work required to get them and make them work. In my opinion, this experience (and those of others on reported this forum) is a very poor advertisment for their products.
Last edited by FrozenNorth; Jan 26, 2010 at 10:42 AM. Reason: typos
Member
Joined: Sep 2009
Posts: 87
Likes: 1
From: Western NY State
2012 ML 350
After a couple of calls to Pat and Amanda at WeatherTech customer service, the mats I ordered 1/5/10 arrived 1/22/10. Althoug I had specifically asked them to be sure that my order was shipped with the correct grommets, it arrived with grommets that were too small to fit on the floor pegs.
So it looks like I need to amke another call on Monday to WeatherTech. Nice mats, but way too much work required to get them and make them work. In my opinion, this experience (and those of others on reported this forum) are a very poor advertisment for their products.
So it looks like I need to amke another call on Monday to WeatherTech. Nice mats, but way too much work required to get them and make them work. In my opinion, this experience (and those of others on reported this forum) are a very poor advertisment for their products.
I sympathize with you.
This was the same BS I went through.
Thread Starter
Member
Joined: Oct 2007
Posts: 226
Likes: 0
From: Montreal, Canada
'10 ML550, 996 G T 3
On my side, I ended up calling back the 1-800 number posted above and was again redirected to the Weathertech CANADA call center and got "no joy" on quicker delivery on floorliners... we're now talking about mid-Feb after ordering end of December.
Impossible to get any news on the 2nd row mats from the representative either.
Other than the grommet issue raised here, my previous experience with Weathertech product still proves that the wait will be worth it.
Patience...
Impossible to get any news on the 2nd row mats from the representative either.
Other than the grommet issue raised here, my previous experience with Weathertech product still proves that the wait will be worth it.
Patience...
