Originally Posted by pkancel (Post 4450312)

Thats odd, I havent had any problems with mine. Might be a software issue but I havent seen any service campaigns from MB on that one and as you said, no error messages. Says its not connected, any chance the connector got wet, damaged, messed with, etc? Maybe disconnect from the car, clean the head of the connector, then reconnect. Same on the Ipod side, just make sure nothing was bent, damaged, etc. Thats all I can think of but those connectors are pretty tight so not likely they can be damaged.

One more question, do you disconnect it and reconnect it often or do like I and just leave it all of the time? If disconnected to take with you often enough, maybe have worn out the connectors or potential damage. Just guessing of course. Let us know

Originally Posted by jbean114 (Post 4450689)

I have also had this issue intermittently. I also do not remove the iPod from my glove box... It stays plugged in 24/7.

I notice it happens under more often 2 conditions:
1. When the vehicle first starts and it is very cold. This could be a hardware connection issue... If the temp is cold enough to physically alter the connection points?
2. When I have not driven the car for a while (4 or 5 days).

However it does happen randomly too.

The fix for me is to listen to the radio or another media source for a while and then switch back to media interface (iPod). That seems to "wake it up" for some some reason. Or, if that doesn't work, I physically unplug it and plug it back in immediately. That works without fail.

Let me know if you take it to the dealer for a software update.

Thanks!

Originally Posted by wheels777 (Post 4450856)

I will be taking it back to the dealer. It doesn't not work under any condition at this point. I tried this am.

Although the Ipod works fine unplugged anywhere, cold, hot etc.

I'm going to call the dealer service manager first to give him a heads up, see if he's run into this before and let him get a head start in diagnosis. No sense in letting my car be at the dealer all day, having them plug it in and unplug and find I have to bring it back at a later date.

IMO, Its the cable and/or it's connectors or the a problem in the command center. I will try a friends Ipod today to see if the problem occurs.

Thanks

Originally Posted by AJRDU (Post 4450915)

When it has happened to mine, I reset the iPod by holding the center button and top of the menu wheel at the same time and that works.

Originally Posted by petee1997 (Post 4450941)

I have a 5th gen nano ipod that will not charge in either of my E's. Has anyone found a fix yet? The odd thing is that it works perfectly in my new Porsche. I thought the problem existed with all German cars. The old ipods work fine.

Originally Posted by petee1997 (Post 4450941)

I have a 5th gen nano ipod that will not charge in either of my E's. Has anyone found a fix yet? The odd thing is that it works perfectly in my new Porsche. I thought the problem existed with all German cars. The old ipods work fine.

Originally Posted by jbean114 (Post 4450689)

I have also had this issue intermittently. I also do not remove the iPod from my glove box... It stays plugged in 24/7.

I notice it happens under more often 2 conditions:
1. When the vehicle first starts and it is very cold. This could be a hardware connection issue... If the temp is cold enough to physically alter the connection points?
2. When I have not driven the car for a while (4 or 5 days).

However it does happen randomly too.

The fix for me is to listen to the radio or another media source for a while and then switch back to media interface (iPod). That seems to "wake it up" for some some reason. Or, if that doesn't work, I physically unplug it and plug it back in immediately. That works without fail.

Let me know if you take it to the dealer for a software update.

Thanks!

Originally Posted by mbwala (Post 4451654)

I use iPod touch ,it happens occasionally but may be helped by update software through the computer

Originally Posted by wheels777 (Post 4450140)

Ipod in the 10 E350 was working fine for the last year until this afternoon, and now a message appears "No Device Connected" and obviously no music. Ipod works fine when not plugged in the car and is charged. Command Center is working normally except for this new issue. The ipod turns on when the car is started and shuts off when the car is turned off. I have unplugged and plugged back in several times. Anyone run into this or have suggestions?

Originally Posted by konigstiger (Post 4452603)

Dealer should inspect UCI harness - reference bulletin LI82.60-P-045912

Originally Posted by wheels777 (Post 4453922)

Thanks, I am making an appointment.

Originally Posted by Raymond Lee (Post 6944708)

Unplug your iPod from your car and reset it. Let it go through rebooting. After you see picture of Apple pop up, let it go through until you see menu. Now plug it back into car. You are all set to go. Enjoy it.

Originally Posted by Raymond Lee (Post 6944751)

It works for me every time. I have 160GB iPod classic. After reset/reboot, did you see music menu? At this point, try selecting your selection of song from playlist and play it to make sure it plays without connecting to car. Now connect to your car. You should see it playing in car when you connect to car.