KEYES EUROPEAN REAR ENDED MY CAR DURING SERVICE!
MBWorld Fanatic!
Joined: Mar 2005
Posts: 2,034
Likes: 20
From: Toronto
MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
MBWorld Fanatic!
Joined: Dec 2011
Posts: 2,056
Likes: 5
From: Paradise
w212 E550
Update: KEYES SENT MY CAR TO A NON-MERCEDES BENZ APPROVED BODY SHOP TO GET MY GL BUMPER REFINISHED WITHOUT MY PERMISSION...
But the car came out great! They washed it though...grumble grumble...screw them for not telling me that they took my car to a body shop that wasn't even approved by Mercedes-Benz. The body shop was DM Auto Body in Van Nuys, CA . Apparently, it's INFINITI approved, but not MB approved...
I read reviews online for DM Auto Body and compared it to the dealer's MB certified body shop, which I believe is Pride Auto Body, and the reviews for DM were much higher...Maybe I can still sue the dealer in small claims court for taking my car off their lot without my written or oral consent...
But the car came out great! They washed it though...grumble grumble...screw them for not telling me that they took my car to a body shop that wasn't even approved by Mercedes-Benz. The body shop was DM Auto Body in Van Nuys, CA . Apparently, it's INFINITI approved, but not MB approved...
I read reviews online for DM Auto Body and compared it to the dealer's MB certified body shop, which I believe is Pride Auto Body, and the reviews for DM were much higher...Maybe I can still sue the dealer in small claims court for taking my car off their lot without my written or oral consent...
! your dealer has officially stepped all over you simply because you are a nice guy! doesn't matter the result is good or not, they took your car to any place w/o your permission is just plain wrong. you should either talk to the owner of that dealer or contact mbusa for that reason alone. it's just unacceptable. in fact, i would do both. looks like the owner could care less about his/her ****ty staff. man, i really wish you have better luck in the very near future.In order to sue, it's my understanding that you must have suffered damages. Rather, it sounds like you are pleased with the result.
You may be able to claim that you suffered loss of resale value due to the dealer's negligence. The resulting CARFAX entry alone can be worth resale $'s.
Or, if you had added expenses during the resolution of the incident, you could claim that as damages.
Whether the money or revenge factor are worth the effort to sue is up to you. One thing's for sure though, I'd stay away from that dealer in the future!
Regards,
Don
You may be able to claim that you suffered loss of resale value due to the dealer's negligence. The resulting CARFAX entry alone can be worth resale $'s.
Or, if you had added expenses during the resolution of the incident, you could claim that as damages.
Whether the money or revenge factor are worth the effort to sue is up to you. One thing's for sure though, I'd stay away from that dealer in the future!
Regards,
Don
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Out Of Control!!
Joined: Jun 2008
Posts: 10,557
Likes: 24
From: Earth
Porsche Macan S SportDesign / Ex M-B's: 11 & 10 & 06 E350's, 02 S500
It's interesting how when you put a certain energy out there, you seem to attract it as well. Whenever I start getting totally **** about my car, things keep happening that upset me toward it. When I relax and think "who gives a sh**", everything's all of a sudden fine. To note, I AM very paranoid and **** about my car, but I've gotten much better at thinking "Hey, if nothing happens to it or things happen that I can fix or that don't bother me, then great, my car will remain my gem... but if things happen that make ruin my experience with the car, then great, I'll stop caring about these things and focus on getting another car which I can start the process over with".
Kind of a win win situation if you look at it like that.
Member
Joined: Nov 2004
Posts: 88
Likes: 3
From: So.Cal., US
2011 E550
I have never in my life seen an MB approved body shop. Some dealers do have a body shop on premise. What makes a body shop MB approved? This comment struck me as so over the top that I had to call MB. MB relies on it's dealer network to know the body shops in their area and send them. There is no MB Approved body shop certification.
Includes nice video of an S-class hitting a wall - in reverse.
MBWorld Fanatic!
Joined: Jan 2011
Posts: 1,747
Likes: 20
From: Central Pennsylvania
2012 S350 Bluetec 4Matic, Diamond White, P2
Your link is for a program that is open to body shops to buy into. I have never seen a body shop with such certification not attached to a dealership. There are not many such shops on the list, so it is likely many would not have access. My dealer has a body shop listed on the sheet so they have definitely bought into it. We have a couple local body shops that specialize in German/Swedish vehicles that do very nice work. When I called MB they told me to go by local dealer recommendations. That they know the good shops. Maybe you should send them the link. 
Senior Member
Joined: Feb 2012
Posts: 295
Likes: 3
From: PNW
2010 E550 coupe
Certified shops http://www.mbusa.com/vcm/MB/DigitalA...nters_list.pdf
Super Member
Joined: Jan 2002
Posts: 560
Likes: 50
From: New York City
Chevrolet Chevette, Ford Pinto, Pontiac Aztek, Trabant, Yugo GV (and all the worst cars ever built)
Lol. I agree. I know that when I get high strung or really paranoid about things, I exaggerate the effects myself, so no knock to our valued Member Amayc, but I get the same impression via all the magnetized car problems and the car comparisons that sometimes seem dramatized or exaggerated toward "Car B" for example.
It's interesting how when you put a certain energy out there, you seem to attract it as well. Whenever I start getting totally **** about my car, things keep happening that upset me toward it. When I relax and think "who gives a sh**", everything's all of a sudden fine. To note, I AM very paranoid and **** about my car, but I've gotten much better at thinking "Hey, if nothing happens to it or things happen that I can fix or that don't bother me, then great, my car will remain my gem... but if things happen that make ruin my experience with the car, then great, I'll stop caring about these things and focus on getting another car which I can start the process over with".
Kind of a win win situation if you look at it like that.
It's interesting how when you put a certain energy out there, you seem to attract it as well. Whenever I start getting totally **** about my car, things keep happening that upset me toward it. When I relax and think "who gives a sh**", everything's all of a sudden fine. To note, I AM very paranoid and **** about my car, but I've gotten much better at thinking "Hey, if nothing happens to it or things happen that I can fix or that don't bother me, then great, my car will remain my gem... but if things happen that make ruin my experience with the car, then great, I'll stop caring about these things and focus on getting another car which I can start the process over with".
Kind of a win win situation if you look at it like that.
.
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Member
Joined: Jan 2011
Posts: 103
Likes: 0
From: Toronto, Canada
C220, E350
he must of been backing up pretty fast
2 weeks ago i accidently backed up the e class into the wall since forgot to shift it into park
when i went to take a look i didnt notice any damage. just a couple of white specs of dust that came off the wall.
2 weeks ago i accidently backed up the e class into the wall since forgot to shift it into park
when i went to take a look i didnt notice any damage. just a couple of white specs of dust that came off the wall.
