E-Class (W212) 2010 - 2016: E 350, E 550
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2012 E550 front brake squealing?

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Old 01-07-2013, 07:48 PM
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Great, so MB having more cars in shop for the same issue will finally issue a remedy on production level.

In my understanding dealer doesn't pay for any work in scope of warranty, it just bills MB, but dealer should prove that no fraud charges issued.
Old 01-07-2013, 09:18 PM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by johniew398
We dropped her SL550 off last night.

The Service Advisor just called saying they would have had it finished; but, are waiting on the other rotor.

They are installing new rotors and pads.

Let's hope it fixes the problem. Your car is way too fine to have an issue like this.
Old 01-07-2013, 10:22 PM
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Originally Posted by Dema
Great, so MB having more cars in shop for the same issue will finally issue a remedy on production level.

In my understanding dealer doesn't pay for any work in scope of warranty, it just bills MB, but dealer should prove that no fraud charges issued.
Fraud:

Her SL has 2,000 miles on it. How could there be fraud on a brand new vehicle?
Old 01-09-2013, 07:26 PM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by johniew398
We dropped her SL550 off last night.

The Service Advisor just called saying they would have had it finished; but, are waiting on the other rotor.

They are installing new rotors and pads.

Any positive news on this?
Old 01-09-2013, 08:43 PM
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Originally Posted by johniew398
Fraud:

Her SL has 2,000 miles on it. How could there be fraud on a brand new vehicle?
He means in the general sense of the term that they are not submitting reimbursement claims to MBUSA for work they aren't doing to your car. like fraudulent medicare claims for services not rendered.
Old 01-09-2013, 11:23 PM
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Originally Posted by Arrie
Any positive news on this?
They called today and the Service Advisor the noise was coming from the left front pad/rotor so that is what they changed out. He said they kept it this afternoon so they could check and it isn't making any noise and wanted to check it one more time tomorrow morning.

So we will pick it up tomorrow after work and see.
Old 01-09-2013, 11:42 PM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by johniew398
They called today and the Service Advisor the noise was coming from the left front pad/rotor so that is what they changed out. He said they kept it this afternoon so they could check and it isn't making any noise and wanted to check it one more time tomorrow morning.

So we will pick it up tomorrow after work and see.

Is your dealer seriously changing only one side of brake components on the same axle?????!!!!!?????

I have never heard about this done on any car. The "rule of thumb" is that on the same axle you do the same work on both sides.

You have a car that cost more than an average house in the country and they pull this BULL S..T on you!!!!!!!!!!!!!!!

I am starting to think to go to some other brand next time I need a new ride. This is absolutely unacceptable from a car maker like MB on any car they make, on an SL it should not ever even happen. Who the hell is running that company now????!!!!????

Last edited by Arrie; 01-10-2013 at 09:11 AM.
Old 01-10-2013, 06:48 AM
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Originally Posted by johniew398
They called today and the Service Advisor the noise was coming from the left front pad/rotor so that is what they changed out. He said they kept it this afternoon so they could check and it isn't making any noise and wanted to check it one more time tomorrow morning.

So we will pick it up tomorrow after work and see.
I thought that you said they were waiting for the other rotor? Did they change their mind about doing the other side? Arrie is right the rule is to do both sides. BUT since you are concerned about noise, and this problem is not uncommon, it is possible they don't want to put new pads on the other side that might squeak as well (which would be F-n hilarious btw). At 2500 miles it really doesn't make a difference IMO, and this would be a dealer decision not MB - parts (for a 2012 are about $150 for us) so it is probably not money thing (but then again, you never know).
Old 01-10-2013, 09:51 PM
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I'm not concerned about just changing one rotor, pad and sensor since it only has 2,000 miles on it. If it had say 10,000 miles I would say differently.

They say that haven't had another one with that problem; however, this is the only 2013 SL550 they have had.

They kept the car another day and ran some more tests. She drove it home and now we will see. Will let everyone know if that stopped it.
Old 01-10-2013, 10:17 PM
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Let's hope it is ok and if you are ok with them changing just one brake on the front axle then fine but remember that in normal city traffic these brakes can wear out in 20 000 - 30 000 miles so potentially the brake they did not change can be 10% gone already.

And if they did not work on the other brake fearing creating an issue then what do you think they will do if you keep the car long enough and you really need to replace both sides?

Very questionable from your dealer part and if the new brake fixed it then is it even the same kind of a rotor compared to the one that was left in the car? Did they create an imbalance between the front wheel brakes by replacing only one of them?

I personally would not accept this as a fix but this is just me.
Old 01-10-2013, 11:48 PM
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Originally Posted by Arrie
Let's hope it is ok and if you are ok with them changing just one brake on the front axle then fine but remember that in normal city traffic these brakes can wear out in 20 000 - 30 000 miles so potentially the brake they did not change can be 10% gone already.

And if they did not work on the other brake fearing creating an issue then what do you think they will do if you keep the car long enough and you really need to replace both sides?

Very questionable from your dealer part and if the new brake fixed it then is it even the same kind of a rotor compared to the one that was left in the car? Did they create an imbalance between the front wheel brakes by replacing only one of them?

I personally would not accept this as a fix but this is just me.
With only 2,000 miles on it I am not worried about that. It's like ddeliber said "...At 2500 miles it really doesn't make a difference..."

Last edited by johniew398; 01-10-2013 at 11:49 PM. Reason: Correction
Old 01-12-2013, 01:05 AM
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We picked up her SL550 last night. I took it to work today and NO MORE NOISE.
Old 01-12-2013, 09:30 AM
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Glad to hear it. Happy speeding :-)
Old 01-12-2013, 10:49 AM
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by johniew398
We picked up her SL550 last night. I took it to work today and NO MORE NOISE.

Great news! Let's hope it stays that way.

Your car is way too nice to have an issue like this.
Old 01-12-2013, 11:47 AM
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Originally Posted by johniew398
We picked up her SL550 last night. I took it to work today and NO MORE NOISE.
Updated pic, or it didn't happen..

Good news and all the best!
Old 01-12-2013, 12:30 PM
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That's good news indeed
Happy safe driving
Old 01-12-2013, 03:53 PM
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https://mbworld.org/forums/members/j...oto-33850.html
Old 01-12-2013, 06:30 PM
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John thanks for the link, car looks good. But then I got kind of distracted by some other pictures...
Old 02-04-2013, 11:38 PM
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Have any other owners of 2012 E550's had anything to report on issues with squealing brakes? If so, what did you have done to correct the problem?

Toban
Old 02-05-2013, 02:16 AM
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2000 W210 E55->2003 R230 SL500->2004 W211 E55->2007 997TT+2007 E63->2010 GLK350->2012 E550 4matic
No squealing brakes on my 2012 E550 4matic.

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