E-Class (W212) 2010 - 2016: E 350, E 550

E550 4 Matic brake vibration

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Old 10-12-2012, 09:42 AM
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2010 E550 4MATIC
I have talked with Mercedes Customer Service regarding this problem and they have pleaded ignorance and blame normal wear and tear due to a heavier car than the the 350. I wonder why AMG customers don't have this problem.
As a result, I am filing a class action lawsuit against Mercedes for this problem. It is important to get the support of all those having similar problems. This is at no cost to you and can help recoup the costs for repairs you have unncessarily paid for or will end up paying for in the future. I'm so disappointed that a luxury brand such as Mercedes Benz turns a blind eye to glaring problems.
Please call the Guerami Law Firm and speak with Amir Guerami at 301-951-0009 x101 or email him at amir@gueramilaw.com
I hate that it has come to this, but Mercedes should take better care of its customers and recall a defective product.

Last edited by shaytun; 10-12-2012 at 10:32 AM.
Old 10-12-2012, 12:40 PM
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For the record, non E550 vehicles have had brake issues as well. I'd be curious to know just how many warrantied and out of warranty brakes have been replaced.
Old 10-13-2012, 03:54 PM
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It's been a whole 3,000 miles since my last brake job and the squeal and vibration is back AGAIN...off to the dealer Tuesday for what is likely going to be the 3rd set of brakes and rotors in 22k. Very glad this is only a 2 year lease!
Old 10-15-2012, 11:42 AM
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Originally Posted by Brando253
It's been a whole 3,000 miles since my last brake job and the squeal and vibration is back AGAIN...off to the dealer Tuesday for what is likely going to be the 3rd set of brakes and rotors in 22k. Very glad this is only a 2 year lease!
Can't you claim it's a lemon now that this is the 3rd time?
Old 10-18-2012, 09:58 PM
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The dealer replaced front pads and rotors tuesday, per the service advisor a new improved rotor is now available. On the way home last night I opened my window as I approached a red light, squeak and vibration is still there. I called MBUSA and am awaiting a call back. I don't have the time to take this car in every other month. I am hopeful MBUSA will do the right thing after 3 break jobs and 2 failed air struts in 20k miles.
Old 10-19-2012, 06:02 PM
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Thanks for the update. Keep us posted.
Old 10-19-2012, 06:12 PM
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??

Originally Posted by Brando253
The dealer replaced front pads and rotors tuesday, per the service advisor a new improved rotor is now available. On the way home last night I opened my window as I approached a red light, squeak and vibration is still there. I called MBUSA and am awaiting a call back. I don't have the time to take this car in every other month. I am hopeful MBUSA will do the right thing after 3 break jobs and 2 failed air struts in 20k miles.
Do you plan on bedding in the new pads/rotors as that procedure is meant to minimize noise/vibration, make the pads/rotors last longer, etc?
Old 10-23-2012, 03:08 PM
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I have got my car back from the dealer the vibrate is gone but still got the sticky brake. Should I bring it back?
Old 10-23-2012, 08:53 PM
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Originally Posted by sharpxia
I have got my car back from the dealer the vibrate is gone but still got the sticky brake. Should I bring it back?
I have the sticky brake syndrome too. I would really like to know what causes it.
Old 10-24-2012, 09:14 AM
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I just had my front brakes and rotors replaced by the dealer. The rotors were warped by 10k just after I had it in for service A. It seems that the dealer good willed the repair not MB as it was printed on my invoice. Now the brake dust is back. I hope it is just the brake in for the pads.
Old 11-12-2012, 06:19 PM
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The Brake vibration/shake issue is mostly on the E550, I notice it on my 2011 E550 around 10,000 miles, since I am not aggressive driver did not take it seriously and did take it to dealer for warranty...it get worse, when I took it to the dealer they told me it is a warp rotor but out of warranty..
Old 11-21-2012, 02:47 PM
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My car is in for service. They want $680 for the fronts replaced. Said it the pads are pretty low. Normal wear and tear. (had it replaced under warranty at 11kish, now i have 28k ish) What should I do? I know Koni posted something with new pads being used? Would I run into this issue again within the next 20k miles? I did researched some after market pricing and it was around $400 for high quality ones, so i figured it's about $300 difference, I would rather have them do it just to keep my warranty for that area.
Old 11-21-2012, 03:27 PM
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What is the Brand and part numbers for new Rotor and Semi-Metallic Pads the indy. installed on yours
Old 11-21-2012, 03:29 PM
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What is the Brand and part numbers for the new Rotor and Semi-Metallic Pads the indy shop installed on your E550?
Old 11-21-2012, 03:42 PM
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Originally Posted by HOE550
What is the Brand and part numbers for the new Rotor and Semi-Metallic Pads the indy shop installed on your E550?
I'm not sure the brand that he looked at. He's a very close buddy of mine, so I'm sure he gave me the best for that car. Imma call him later tonight and ask though. Do you have any suggestions?
Old 11-21-2012, 06:58 PM
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All of this said, it appears to me that MBZ has a serious quality problem with E550 brakes. REALLY SERIOUS!

Here's a case, after an earlier warranty replacement, of brakes lasting 17,000 miles, and a charge for just the fronts of $680!!!!!!!!

Mine (rotors and pads) were replaced at 9,000 miles under warranty due to wild vibration, measured way out of runout spec. I'm just waiting for them to go again --- I'm now at 20,000 miles. If mine (including rotors) don't last another 10,000 miles, and I get a bill like this recent poster, I'll hand the bill to a lawyer to "negotiate."

And so many people overlook the serious safety aspect of vibration, pulsing --- it completely screws up the braking computer and you lose all the benefit of ABS, inviting a serious accident and injury. BMZ should be watching this very carefully, and it appears they aren't.
Old 11-22-2012, 11:23 AM
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Originally Posted by Live Oak
And so many people overlook the serious safety aspect of vibration, pulsing --- it completely screws up the braking computer and you lose all the benefit of ABS, inviting a serious accident and injury. BMZ should be watching this very carefully, and it appears they aren't.
Completely agree. This time around, I've taken the break-in period a little longer as it seems the pad material is much harder than anything I've seen on a Merc. There is not much brake dust from month to month. So, I extended the break-in period to 2000 miles. Firm, steady braking, not leaving my foot on the brake after coming off the highway (letting the car creep). So far they are smooth as glass and seem to be braking better than ever. Time will tell (summer as well) as to whether they will last more than 10k. You guys with the 18" wheels can probably fit larger rotors/pads, but us with the 17" are SOL it seems.
Old 11-22-2012, 12:37 PM
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Originally Posted by Yosheego
My car is in for service. They want $680 for the fronts replaced. Said it the pads are pretty low. Normal wear and tear. (had it replaced under warranty at 11kish, now i have 28k ish) What should I do? I know Koni posted something with new pads being used? Would I run into this issue again within the next 20k miles? I did researched some after market pricing and it was around $400 for high quality ones, so i figured it's about $300 difference, I would rather have them do it just to keep my warranty for that area.

If you are to pay for this go with after market parts. They obviously are made better quality than MB, which is also made by someone else than MB itself.

It just is that MB can "tolerate" defective part better than some other after market maker. This is because they can still sell and service the cars especially if you still keep going back to them paying nearly double for the brake job someone else can do with better parts! After markjet part maker is out of business very quickly if they let poor quality on this important parts on the market.

Also, after market parts have very good varranties like for warped rotors that I think some of them will replace foc for life.

If a brake rotor gets warped it is a material issue. There is no reason for a rotor to get bent sideways other than heat from heavy braking causes material stresses to relieve and deform the disk. These stresses do not exist if the rotor is manufactured correctly.

Obviously MB brake disk supplier has an issue that keeps coming back. Issue that is very serious as it makes your ABS system useless especially when driving on snow and ice.

Reading your post again makes me think you are talking about the pads only? Is this correct? If it is pads only they are tryinbg to "hose" you very badly.

I replaced my front pads with ceramic after market pads because the MB pads are so frikking dusty. A washed car is so dirty only after two days of driving.

Bought ceramic pacs from AutoZone for about $70. Installed myself. It is super easy job to do but any indy will probably install for you for a $100.

Brake performance with these is the same or better than with the OEM pads and the front of the car runs clean, very minimal if any brake dust now.

I have not done rear pads yet but did buy them and plan on doing those shortly.
Old 12-02-2012, 02:36 PM
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Originally Posted by Arrie
If you are to pay for this go with after market parts. They obviously are made better quality than MB, which is also made by someone else than MB itself.

It just is that MB can "tolerate" defective part better than some other after market maker. This is because they can still sell and service the cars especially if you still keep going back to them paying nearly double for the brake job someone else can do with better parts! After markjet part maker is out of business very quickly if they let poor quality on this important parts on the market.

Also, after market parts have very good varranties like for warped rotors that I think some of them will replace foc for life.

If a brake rotor gets warped it is a material issue. There is no reason for a rotor to get bent sideways other than heat from heavy braking causes material stresses to relieve and deform the disk. These stresses do not exist if the rotor is manufactured correctly.

Obviously MB brake disk supplier has an issue that keeps coming back. Issue that is very serious as it makes your ABS system useless especially when driving on snow and ice.

Reading your post again makes me think you are talking about the pads only? Is this correct? If it is pads only they are tryinbg to "hose" you very badly.

I replaced my front pads with ceramic after market pads because the MB pads are so frikking dusty. A washed car is so dirty only after two days of driving.

Bought ceramic pacs from AutoZone for about $70. Installed myself. It is super easy job to do but any indy will probably install for you for a $100.

Brake performance with these is the same or better than with the OEM pads and the front of the car runs clean, very minimal if any brake dust now.

I have not done rear pads yet but did buy them and plan on doing those shortly.
Yeh, the $680 + tax is for front Rotors and pads.

This is what i've been looking at...
http://www.ebay.com/itm/2-FRONT-2-RE...9b1925&vxp=mtr
What do you guys think? It comes with front and rear direct OE replacement.
Old 12-03-2012, 10:05 AM
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Originally Posted by Yosheego
Yeh, the $680 + tax is for front Rotors and pads.

This is what i've been looking at...
http://www.ebay.com/itm/2-FRONT-2-RE...9b1925&vxp=mtr
What do you guys think? It comes with front and rear direct OE replacement.
Find out if they are truly "drilled" as those are NOT strong like the OEM/OE units, which are perorated during casting. I think the best bet for obtaining better brakes is sourcing the AMG units used on the E63.
Old 07-29-2015, 07:21 PM
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I have 62K on my 2012 E550 4MATIC and have had by brakes replaced every 9-11K miles. The issue is the friction layer on the pads, for whatever reason this is wearing off which results in the brakes pulsating and feeling like the rotors are warped, which they are not. Each time my brakes get replaces we measure both the pads and rotors and every single time there is between 1-2mm of wear on them. Which as you all know is nothing, but the pulsing gets so bad you can't drive the car. I'm about ready for another set of pads and rotors and this time I'm going to try an after-market set. Looking at Stoptech high carbon rotors and EBC ceramic pads at the moment, still doing my research..
Old 07-29-2015, 07:24 PM
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I replaced mine with Hawke and it has held up much better. about 35k so far compared to about 20k with stock.
Old 07-30-2015, 06:45 PM
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Originally Posted by WLKC12
I have 62K on my 2012 E550 4MATIC and have had by brakes replaced every 9-11K miles. The issue is the friction layer on the pads, for whatever reason this is wearing off which results in the brakes pulsating and feeling like the rotors are warped, which they are not. Each time my brakes get replaces we measure both the pads and rotors and every single time there is between 1-2mm of wear on them. Which as you all know is nothing, but the pulsing gets so bad you can't drive the car. I'm about ready for another set of pads and rotors and this time I'm going to try an after-market set. Looking at Stoptech high carbon rotors and EBC ceramic pads at the moment, still doing my research..
I am starting to feel the same thing on my 2011. OEM pads were put on about 2.5 years/24k miles ago.
Old 08-03-2015, 01:29 AM
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I have a 2014 e550. my front rotors, and brakes have just been replaced at 8000
Old 08-03-2015, 04:48 PM
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Originally Posted by WLKC12
I have 62K on my 2012 E550 4MATIC and have had by brakes replaced every 9-11K miles. The issue is the friction layer on the pads, for whatever reason this is wearing off which results in the brakes pulsating and feeling like the rotors are warped, which they are not. Each time my brakes get replaces we measure both the pads and rotors and every single time there is between 1-2mm of wear on them. Which as you all know is nothing, but the pulsing gets so bad you can't drive the car. I'm about ready for another set of pads and rotors and this time I'm going to try an after-market set. Looking at Stoptech high carbon rotors and EBC ceramic pads at the moment, still doing my research..
Any kind of pulsating brake behavior DOES NOT come from the brake pad. It comes from the condition of the rotor, which is the only thing moving as it rotates.


Warped rotor is not the only thing that causes brake pulsation. You can have the rotor also wear uneven thickness around. All I have ever seen is they measure the rotor surface on one side for warping but also the thickness variation should be measured.


I'm so lucky with my brakes as I now have over 92 000 miles on the car and no brake issues of any kind. I can hit on the brakes full force and I feel no pulsation at all.


And no brake dust as my front pads are ceramic from AutoZone.


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