E-Class (W212) 2010 - 2016: E 350, E 550
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Best Service Dept, South San Francisco Bay?

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Old Jan 13, 2014 | 10:06 PM
  #1  
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pmm
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From: Central Oregon
2019 E450 4Matic Cabriolet, Dune Silver Metallic / Black Leather
Best Service Dept, South San Francisco Bay?

New owner of a 2012 CPO E350BTC, here. I had a great experience at MB of SF where I purchased the car but it's a bit of a drive from the San Jose area.

Any opinions on who nearby will take care of me and who to avoid?

Thanks in advance!
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Old Jan 15, 2014 | 10:43 PM
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pmm
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From: Central Oregon
2019 E450 4Matic Cabriolet, Dune Silver Metallic / Black Leather
Specifically:

Beshoff MotorCars in San Jose
Smythe European in San Jose
Park Avenue Motors in Palo Alto
Fletcher Jones of Fremont

Good, bad, indifferent? I can't be the only MB owner in all of Silicon Valley here.
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Old Jan 16, 2014 | 02:26 PM
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From: NorCal
Current: 2019 M5 Donnington Gray, 2021 GLE53 Diamond White Met. Previous: 2010 C63, 2012 E550 Coupe
I've had good luck with Smythe for both cars. Just got a new Service Advisor because the previous one retired. My new guy is John Gonzalez. Only taken the car into him once but all was good.
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Old Jan 16, 2014 | 02:35 PM
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pmm
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From: Central Oregon
2019 E450 4Matic Cabriolet, Dune Silver Metallic / Black Leather
Thank you, Cavu!
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Old Jan 16, 2014 | 04:23 PM
  #5  
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2011 E350 Sedan
Just purchased a 2011 E350 in October from Beshoff and their Service department has been excellent for me. You're in and out of there if you schedule an early appointment, and their waiting area is quite nice.
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Old Jan 16, 2014 | 07:15 PM
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From: Central Oregon
2019 E450 4Matic Cabriolet, Dune Silver Metallic / Black Leather
Thank you, odelaserna!
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