Notices
E-Class (W212) 2010 - 2016: E 350, E 550

Key-less Entry

 
Old 02-28-2014, 06:52 PM
  #1  
Member
Thread Starter
 
Join Date: Jan 2014
Posts: 230
Likes: 0
Received 0 Likes on 0 Posts
2013 E350 Sport Wagon - 4Matic
Key-less Entry

I am able to unlock my vehicle with the keyless entry system by simply placing my hand on the door handle. However, when it comes to locking it, it doesn't work as well. Sometimes it locks, other times it doesn't. Am I just not putting my hand in the right location? Is there even a specific location to unlock versus lock?

Thanks in advance!
shashivr4 is offline  
Old 02-28-2014, 07:15 PM
  #2  
MBWorld Fanatic!
 
thenew3's Avatar
 
Join Date: Dec 2003
Location: Carmel, CA
Posts: 1,041
Received 74 Likes on 65 Posts
2013 E350 Sport Wagon, 2016 X3 sDrive28i
Pull on handle to unlock, push the little square indentation on the outside of the handle to lock (or area around that square indentation).
thenew3 is offline  
Old 02-28-2014, 07:17 PM
  #3  
Member
Thread Starter
 
Join Date: Jan 2014
Posts: 230
Likes: 0
Received 0 Likes on 0 Posts
2013 E350 Sport Wagon - 4Matic
Originally Posted by thenew3 View Post
Pull on handle to unlock, push the little square indentation on the outside of the handle to lock (or area around that square indentation).

Thanks...I'll try that.
shashivr4 is offline  
Old 02-28-2014, 10:13 PM
  #4  
Super Member
 
Join Date: Feb 2010
Posts: 640
Likes: 0
Received 1 Like on 1 Post
2015 GL450
Originally Posted by shashivr4 View Post
I am able to unlock my vehicle with the keyless entry system by simply placing my hand on the door handle. However, when it comes to locking it, it doesn't work as well. Sometimes it locks, other times it doesn't. Am I just not putting my hand in the right location? Is there even a specific location to unlock versus lock?

Thanks in advance!
The little square plays no role in the normal locking. It is for closing the sunroof and the windows during locking.

It's hard to say. Mine requires a simple tap with the back of my hand (or a hip check if my hands are full). When I first got my car, however, I mentioned to my salesperson that I had a similar problem. He pointed out that the way I tried to lock it involved putting part of my hand near the inside of the door handle, and thus was likely confusing the sensors. Since then I have used the back of my hand (thus keeping my fingers away from th handle) and it works perfectly.

Eta: this is probably why pointing at the little square seems to work: pointing keeps your fingers tucked in and away from the inside of the handle. Pointing at any place on the outside should work just as well.

Last edited by ttoE550; 02-28-2014 at 10:17 PM.
ttoE550 is offline  
Old 02-28-2014, 10:14 PM
  #5  
Member
 
Join Date: Feb 2005
Posts: 174
Likes: 0
Received 0 Likes on 0 Posts
2012 e350
your car should lock by touching anywhere on the outside of the handle, shouldnt be just in that little square.
mikeyle is offline  
Old 02-28-2014, 10:21 PM
  #6  
MBWorld Fanatic!
 
thenew3's Avatar
 
Join Date: Dec 2003
Location: Carmel, CA
Posts: 1,041
Received 74 Likes on 65 Posts
2013 E350 Sport Wagon, 2016 X3 sDrive28i
Originally Posted by mikeyle View Post
your car should lock by touching anywhere on the outside of the handle, shouldnt be just in that little square.
Mine only locks if you touch the square or about an inch to the left or right of the square. If you go further than an inch, then it won't lock.
thenew3 is offline  
Old 02-28-2014, 11:21 PM
  #7  
MBWorld Fanatic!
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,264
Received 27 Likes on 24 Posts
E 350
Mine works if I touch anywhere on the outside of handle to lock. The square dimple also works well. May be try warming your hands before touching.
I have one question though. Does the "keyless go" includes opening the trunk with your foot under the rear bumper? That feature doesn't seem to work with my car (Not sure if it's installed or not).

Last edited by pamiboy; 02-28-2014 at 11:23 PM.
pamiboy is offline  
Old 03-01-2014, 12:03 AM
  #8  
Senior Member
 
Join Date: May 2013
Location: Boston
Posts: 325
Likes: 0
Received 0 Likes on 0 Posts
2010 E550
Originally Posted by ttoE550 View Post
The little square plays no role in the normal locking. It is for closing the sunroof and the windows during locking.

It's hard to say. Mine requires a simple tap with the back of my hand (or a hip check if my hands are full). When I first got my car, however, I mentioned to my salesperson that I had a similar problem. He pointed out that the way I tried to lock it involved putting part of my hand near the inside of the door handle, and thus was likely confusing the sensors. Since then I have used the back of my hand (thus keeping my fingers away from th handle) and it works perfectly.

Eta: this is probably why pointing at the little square seems to work: pointing keeps your fingers tucked in and away from the inside of the handle. Pointing at any place on the outside should work just as well.
I do the same as ttoE550 explained. Front or back door handles respond to the back of my fist about 90% first time.
stale-bread is offline  
Old 03-01-2014, 12:54 AM
  #9  
Super Member
 
JoelE55's Avatar
 
Join Date: Apr 2009
Location: SoCal
Posts: 559
Likes: 0
Received 0 Likes on 0 Posts
07 E63 AMG / 07 C230 / 14 E350
You should be able to lock by touching anywhere on the outside handles by using 1 finger
JoelE55 is offline  
Old 03-01-2014, 01:11 AM
  #10  
Senior Member
 
Join Date: May 2013
Location: Boston
Posts: 325
Likes: 0
Received 0 Likes on 0 Posts
2010 E550
Originally Posted by JoelE55 View Post
You should be able to lock by touching anywhere on the outside handles by using 1 finger
This works for me less than half the time. Its annoying when it takes 4 plus tries to lock your vehicle when you realize that you could have locked it via the fob and already be on your way.
stale-bread is offline  
Old 03-01-2014, 01:39 AM
  #11  
Senior Member
 
alanme123's Avatar
 
Join Date: Apr 2012
Location: Southern California, Orange County
Posts: 465
Likes: 0
Received 3 Likes on 3 Posts
2012 E350
Guys, I'm sure that keyless go locking ONLY works on the little small squares on the door handles. That is what it is for. My car won't lock unless I touch that small square.
alanme123 is offline  
Old 03-01-2014, 01:48 AM
  #12  
Super Member
 
JoelE55's Avatar
 
Join Date: Apr 2009
Location: SoCal
Posts: 559
Likes: 0
Received 0 Likes on 0 Posts
07 E63 AMG / 07 C230 / 14 E350
Originally Posted by stale-bread View Post
This works for me less than half the time. Its annoying when it takes 4 plus tries to lock your vehicle when you realize that you could have locked it via the fob and already be on your way.
make sure you don't grab the handle.
JoelE55 is offline  
Old 03-01-2014, 01:57 AM
  #13  
Super Member
 
Join Date: Nov 2009
Location: Earth (Mostly)
Posts: 562
Received 2 Likes on 2 Posts
2014 E350
I have been able to lock the car by tapping anywhere on the outside of the handle. I unlock it by tapping anywhere on the inside of the handle. Hip tapping also works and always has when walking through our garage between the two vehicles.

The KeyLESS Go system is still full of interference and non-operational issues. My 2010 had multiple failures over the years, and my new 2014 already had a few already.

Talking to the shop foreman I trust, he mentioned that the entire system was being reviewed by MB as they are seeing failures across all lines. Interestingly, he mentioned that those of that keep the keys in our synthetic dress slacks build up static electricity on the metal case and when we keep the key in cotton jeans, less or no static is generated. He suggested trying natural materials and seeing if the failure rates diminish or disappear.
samkimg is offline  
Old 03-01-2014, 02:07 AM
  #14  
MBWorld Fanatic!
 
Arrie's Avatar
 
Join Date: Oct 2010
Posts: 2,876
Received 85 Likes on 75 Posts
2010 E550
Originally Posted by mikeyle View Post
your car should lock by touching anywhere on the outside of the handle, shouldnt be just in that little square.
When everything is perfect it locks the doors when touching anywhere on the outside surface of the handle. This is how mine works or has worked for the two years I have had my car but for some reason sometimes it requires to touch the small rectangular indentation or very close to it to lock the car. I don't know why this is but it is the fact.

And I'm not talking about the dark red colored narrow rectangular part on the driver's door handle, which is the infrared receiver window for the signal from the key-fob if you want to use it to open all windows before you get in the car.

Last edited by Arrie; 03-01-2014 at 02:09 AM.
Arrie is offline  
Old 03-01-2014, 08:26 AM
  #15  
Member
Thread Starter
 
Join Date: Jan 2014
Posts: 230
Likes: 0
Received 0 Likes on 0 Posts
2013 E350 Sport Wagon - 4Matic
Tapping the door handle with the back of the hand (or even front of the hand) seems to be a very good suggestion. I am now able to lock the door using that method 100% of the time. Touching the inside of the handle always unlocks it as well. Thanks guys!

However, I was unable to get the windows to roll up by touching the small square. Any suggestions here? Thanks.
shashivr4 is offline  
Old 03-01-2014, 08:29 AM
  #16  
Super Member
 
Join Date: Feb 2010
Posts: 640
Likes: 0
Received 1 Like on 1 Post
2015 GL450
Originally Posted by shashivr4 View Post
Tapping the door handle with the back of the hand (or even front of the hand) seems to be a very good suggestion. I am now able to lock the door using that method 100% of the time. Touching the inside of the handle always unlocks it as well. Thanks guys!

However, I was unable to get the windows to roll up by touching the small square. Any suggestions here? Thanks.
Press and hold. Takes a few seconds.
ttoE550 is offline  
Old 03-01-2014, 09:02 AM
  #17  
Member
 
Join Date: Nov 2013
Location: Ohio
Posts: 100
Likes: 0
Received 0 Likes on 0 Posts
E 250
Any idea why the cars doesn't just always lock itself when it sees the key fob moves away from the car? And unlock when it comes near? At least as an option.
michael61 is offline  
Old 03-01-2014, 11:43 AM
  #18  
Member
 
Join Date: Aug 2005
Location: Canada
Posts: 216
Likes: 0
Received 0 Likes on 0 Posts
E350 4Matic 2011
Originally Posted by alanme123 View Post
Guys, I'm sure that keyless go locking ONLY works on the little small squares on the door handles. That is what it is for. My car won't lock unless I touch that small square.
I can lock by touching anywhere on the outside handle. This is on page 79 of the 2011 owners manual. It even works when I have thick winter gloves on. The little square, as others said, is for the windows and sunroof.
telemakhos is offline  
Old 03-01-2014, 11:56 AM
  #19  
MBWorld Fanatic!
 
Arrie's Avatar
 
Join Date: Oct 2010
Posts: 2,876
Received 85 Likes on 75 Posts
2010 E550
Originally Posted by telemakhos View Post
I can lock by touching anywhere on the outside handle. This is on page 79 of the 2011 owners manual. It even works when I have thick winter gloves on. The little square, as others said, is for the windows and sunroof.


To make it clear for all, what little square are you talking about?
Arrie is offline  
Old 03-01-2014, 12:26 PM
  #20  
Junior Member
 
paking's Avatar
 
Join Date: May 2008
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
ML320, 2013 E350 Sport
I'm not sure if it's good or bad. With my key in my pocket and standing besides my wife, no body contact, she can lock and unlock the door by touching the handle. It doesn't work if she's standing on the passenger side door and I'm on the driver side door. It also works on the trunk.

So when my daughter says, "Can I borrow your key, I need to get something in the trunk," I just stand besides her and she's able to open the trunk normally.
paking is offline  
Old 03-01-2014, 12:46 PM
  #21  
MBWorld Fanatic!
 
Arrie's Avatar
 
Join Date: Oct 2010
Posts: 2,876
Received 85 Likes on 75 Posts
2010 E550
Originally Posted by paking View Post
I'm not sure if it's good or bad. With my key in my pocket and standing besides my wife, no body contact, she can lock and unlock the door by touching the handle. It doesn't work if she's standing on the passenger side door and I'm on the driver side door. It also works on the trunk.

So when my daughter says, "Can I borrow your key, I need to get something in the trunk," I just stand besides her and she's able to open the trunk normally.
That is how it is supposed to work. The car does not know in which pocket it is as long as it is close enough.


The passenger side door does not unlock if you are not next to it to protect you from someone else storming in the car when you are entering on the driver's side.


Same with the trunk lid. if it would open without you next to it anybody could go and open it while you are getting in the car or just sitting on the front seat.
Arrie is offline  
Old 03-01-2014, 12:59 PM
  #22  
Junior Member
 
paking's Avatar
 
Join Date: May 2008
Posts: 58
Likes: 0
Received 0 Likes on 0 Posts
ML320, 2013 E350 Sport
Originally Posted by Arrie View Post
That is how it is supposed to work. The car does not know in which pocket it is as long as it is close enough.


The passenger side door does not unlock if you are not next to it to protect you from someone else storming in the car when you are entering on the driver's side.


Same with the trunk lid. if it would open without you next to it anybody could go and open it while you are getting in the car or just sitting on the front seat.
Oh, I didn't know that . Honestly, this is my first KG equipped car from MB.
Thanks, Arrie.
paking is offline  
Old 03-01-2014, 01:11 PM
  #23  
Member
Thread Starter
 
Join Date: Jan 2014
Posts: 230
Likes: 0
Received 0 Likes on 0 Posts
2013 E350 Sport Wagon - 4Matic
Originally Posted by Arrie View Post
To make it clear for all, what little square are you talking about?
The little square that is the same color as the car's paint (not the infrared square). I tried to close the windows by pressing on it for a few seconds and it indeed does work.
shashivr4 is offline  
Old 03-01-2014, 04:48 PM
  #24  
Out Of Control!!
 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: North Carolina
Posts: 21,650
Received 736 Likes on 713 Posts
2012 CLS63
make sure to run around the car clockwise once first, then wave your foot under the rear end....THEN swipe
hyperion667 is offline  
Old 03-01-2014, 04:52 PM
  #25  
MBWorld Fanatic!
 
thenew3's Avatar
 
Join Date: Dec 2003
Location: Carmel, CA
Posts: 1,041
Received 74 Likes on 65 Posts
2013 E350 Sport Wagon, 2016 X3 sDrive28i
Originally Posted by Arrie View Post
That is how it is supposed to work. The car does not know in which pocket it is as long as it is close enough.


The passenger side door does not unlock if you are not next to it to protect you from someone else storming in the car when you are entering on the driver's side.


Same with the trunk lid. if it would open without you next to it anybody could go and open it while you are getting in the car or just sitting on the front seat.

Hmm, not how its working on my car. I have key in my pocket, standing next to drivers door, My wife and/or my son can unlock it by pulling on the handle on the passenger side front or rear doors. Same thing for the rear hatch (its a wagon), I can stand by the drivers door and wife can pull on rear hatch and it'll automatically unlock and open (along with unlocking all doors).
thenew3 is offline  

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Key-less Entry


Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: