Key Battery change
Member
Joined: Jan 2013
Posts: 147
Likes: 2
From: OH
w212
dealer would probably charge $50 or something ridiculous. just do it yourself, it takes 5 minutes and maybe $5 max.
now that i'm out of warranty, i never want to go to the dealer again. they're a bunch of idiots, and they try to make you think they know so much and impress you with their attitude and relaxing atmosphere in the service center. meanwhile your car is not getting the proper service that it needs. completely fed up with the dealer service.
now that i'm out of warranty, i never want to go to the dealer again. they're a bunch of idiots, and they try to make you think they know so much and impress you with their attitude and relaxing atmosphere in the service center. meanwhile your car is not getting the proper service that it needs. completely fed up with the dealer service.
Member
Joined: Dec 2012
Posts: 160
Likes: 12
E350 4-Matic, GLE350, Harley Davidson Electra Glide
I haven't had a bad experience with two of the dealer service departments I used here in NJ. Didn't like one in Canada or in Florida. Wanted to get oil change at 5k miles and it was like they were doing you a favor just letting you drive up to the department. I purchased from two different dealers and they were both very good. However, some other dealers in the area totally stunk so never went back
MBWorld God!
Joined: Jul 2010
Posts: 31,279
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From: on my way
2012 CLS63
dealer would probably charge $50 or something ridiculous. just do it yourself, it takes 5 minutes and maybe $5 max.
now that i'm out of warranty, i never want to go to the dealer again. they're a bunch of idiots, and they try to make you think they know so much and impress you with their attitude and relaxing atmosphere in the service center. meanwhile your car is not getting the proper service that it needs. completely fed up with the dealer service.
now that i'm out of warranty, i never want to go to the dealer again. they're a bunch of idiots, and they try to make you think they know so much and impress you with their attitude and relaxing atmosphere in the service center. meanwhile your car is not getting the proper service that it needs. completely fed up with the dealer service.
my last trip to the dealer was in my S class.....had some felt on the underbody coming loose..........the shop FOREMAN decides he'll drive my car in the shop: goes backwards out of the customer area, and hits the curb!!!
I told the dealer(and Mercedes Benz) I wouldn't even consider coming in for WARRANTY work......hopefully that will have gotten somebody's attention!
I'd almost rather pay the indy shop for something related to a warranty
hopefully you have a good indy shop I your area
Thread Starter
MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,306
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E 350
Keyless Go might be the single most important feature on my future cars. If your other car doesn't have it, how irritating is it to dig the key out of your pocket to start it?! For such a small and seemingly trivial feature before you have it, it's a game changer once you do.
MBWorld Fanatic!
Joined: Mar 2003
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From: Southern California
2017 W205 C43 AMG
I have Keyless go, but it stil requires the key, which is battery powered. Mine ran out of juice last week and the dealer charged me $7 for the battery and the cashier even did the install, LOL
MBWorld God!
Joined: Jul 2010
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From: on my way
2012 CLS63
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Member
Joined: Sep 2010
Posts: 170
Likes: 4
From: Massachusetts
E350 4matic
You are right, I recall my car going into super deep sleep after not being used for several days and the elves who man the touch the door handle and kick under the bumper to open were off duty. Cycling the fob woke everything up. No battery deficiencies on the fob or the car, just a deep sleep or bad hangover on their part. The deep sleep is probably battery conservation for the car. The Keyless Go fob and car transceiver system is a lot like the cell phone analogy others have put forth. The love bugs are just trying to mate.
Thread Starter
MBWorld Fanatic!
Joined: Feb 2014
Posts: 1,306
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E 350
Super Member
Joined: Jun 2011
Posts: 576
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From: Placitas, NM
E550
I have Keyless go, but it stil requires the key, which is battery powered. Mine ran out of juice last week and the dealer charged me $7 for the battery and the cashier even did the install, LOL
He sells a $50,000 - $100,000 car, and will also yield thousands in maintenance over the life of the car.
Now. As a businessman I'll tell you it costs a business at least $5.00 to process a "sale" of any kind.
So this dealer, instead of handing a ($2.00) battery to the good customer and installing it for him, and gaining all kinds of customer satisfaction and loyalty, instead generates $5.00 in expenses to "sell" the battery for $7.00 and pisses the customer off.
WHAT KIND OF IDIOT WOULD DO THAT???? Oh, a car dealer, I guess.
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
Great point, Live Oak. It's an eye-opener.
Good customer service is generally expected, but being exceptional really builds loyalty. Companies have plenty of opportunities to be exceptional or go above and beyond, but they mostly "cost." As Live Oak suggested, a teeny tiny $2 battery installed by somebody already on the clock with a smile for FREE would do wonders in the loyalty dept.
By the way, it's worth mentioning there's no free lunch at a couple of Lexus stealers that I've frequented in the past.
Good customer service is generally expected, but being exceptional really builds loyalty. Companies have plenty of opportunities to be exceptional or go above and beyond, but they mostly "cost." As Live Oak suggested, a teeny tiny $2 battery installed by somebody already on the clock with a smile for FREE would do wonders in the loyalty dept.
By the way, it's worth mentioning there's no free lunch at a couple of Lexus stealers that I've frequented in the past.
MBWorld Fanatic!
Joined: Mar 2014
Posts: 3,107
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From: West Central Florida
2011 E550 P2 4M Sedan
so I got the replace key battery message on one key so I started using the second key (lazy I know). Well now my bad ways have caught up to me and the second key is giving the message to replace key battery.
Didn't have any CR2025 laying around but tried a CR2032 and it works. Guess it should since they are both 3V - the CR2032 is slightly larger. At first the key worked but the replace battery message was still there. After power cycling the car once more, the message is gone...for now.
Didn't have any CR2025 laying around but tried a CR2032 and it works. Guess it should since they are both 3V - the CR2032 is slightly larger. At first the key worked but the replace battery message was still there. After power cycling the car once more, the message is gone...for now.
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
One more vote for changing out the key fob battery on your own ... just youtube it. It took about 2min, but next time it'll be 30sec.
For those looking to save a few beans, I bought a half dozen CR2025 batteries from either amazon or fleabay for considerably less than my local supermarket. Rumor has it these good deals are for old(er) and/or expired batteries, but for what you save it's a trade I happily made. YMMV.
For those looking to save a few beans, I bought a half dozen CR2025 batteries from either amazon or fleabay for considerably less than my local supermarket. Rumor has it these good deals are for old(er) and/or expired batteries, but for what you save it's a trade I happily made. YMMV.
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Joined: Nov 2009
Posts: 2,628
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From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Have to disagree
Keyless Go might be the single most important feature on my future cars.
If your other car doesn't have it, how irritating is it to dig the key out of your pocket to start it?! For such a small and seemingly trivial feature before you have it, it's a game changer once you do.
If your other car doesn't have it, how irritating is it to dig the key out of your pocket to start it?! For such a small and seemingly trivial feature before you have it, it's a game changer once you do.
Not irritating to dig a key out of my pocket at all nor is it a game changer.
Junior Member
Joined: May 2012
Posts: 45
Likes: 2
From: Markham, Ontario Canada
2020 GLE 450 2018 C43 AMG, Previous 2016 E550 Coupe, Previous 2012 E550 Coupe
I change my own, takes only seconds - bought a few at the Dollar Store for $1.00 each - saves me the time of taking to the dealership.
Super Member
Joined: Oct 2014
Posts: 748
Likes: 27
From: Zion
W212 E550 4M P2
I hope to never get another "old school" car that requires a stinking key in the ignition to start the engine. It's an absolute "must" in my book.
For what it's worth, Telsa has it right.
Member
Joined: Feb 2015
Posts: 110
Likes: 3
From: USA
11' E350 PP SP
CR 2025-FOB-Keyless Go
Reason to use CR 2025 vice 2032 is size, 2032 is 1/32 inch thicker which does not allow the FOB's rubber gasket to fully close and seal the FOB against the elements as designed by MB. Panasonic or Sony CR's are made in 4 different countries, 2025 are China and Indonesia, 2032 are Malaysia and Philippines. Lithium based CR's with factory date as far back as 2012 will read out at 3.25 to 3.27 volts which is factory specification. FOB begins to lose WiFi-handshake at 1.85 volts by design, plugging in FOB does not refresh signal, it trickle feeds the battery until it reaches at least 2.0 volts and can maintain WiFi handshake up to 7 meters by MB design. CR 2032 was designed for personal computers, like desktops, etc, 2025 for FOB's, and other Wireless Transceivers like WiFi-Notepads and Notebooks, and Cellulars that have a CMOS chipset. A little CR data from a MB lover and ESSD guy. As mentioned B4, Amazon 2 each 5 packs total of 10 Panasonic or Sony at 4.99 with free delivery-USPS.
MBWorld Fanatic!
Joined: Dec 2015
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From: Charlotte, NC
2014 E350 4M Diamond Silver
