E-Class (W212) 2010 - 2016: E 350, E 550

My baby is scratched.

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 11-04-2014, 07:51 AM
  #1  
Member
Thread Starter
 
joeyza's Avatar
 
Join Date: Dec 2013
Location: Bay State
Posts: 88
Likes: 0
Received 3 Likes on 2 Posts
2013 Mercedes-Benz E350 (luxury)
My baby is scratched.

I came out of a restaurant to find a 20" long scratch on the hood of my car. It runs from the protective film over the passenger side crease toward the center of the hood.

The dealer estimated the damage at $1,082 to respray paint, clear coat, and replace protective film. I'm wondering if a dealer (Prime Motors) owned body shop uses factory paints and clear coat. Since this would fall under my comprehensive insurance as a "no-fault" claim, I would be out the $500 deductible and anything above that would be covered by insurance. I had a great experience with the dealer, so my inclination is to bring it to them for repair.

Anything that I should be aware of/ask for in relation to the work that needs to be done? I'd rather have them hit up my insurance company now, as opposed to going back to the well for additional funding. I'll take a picture when the sun comes up.

The thin line is the protective film, the scratch is,,,,,well, the scratch.





Last edited by joeyza; 11-04-2014 at 09:37 AM. Reason: Added pictures
Old 11-04-2014, 08:49 AM
  #2  
MBWorld Fanatic!


 
dbldpr's Avatar
 
Join Date: Mar 2014
Location: Northwest Illinois
Posts: 6,363
Received 678 Likes on 643 Posts
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Bring the car into where you feel comfortable. You know what your cost will be no matter where you bring it to. The dealer is usually more reputable.
Old 11-04-2014, 08:50 AM
  #3  
Junior Member
 
jamie8954's Avatar
 
Join Date: Nov 2014
Posts: 16
Likes: 0
Received 1 Like on 1 Post
c320
b@stards
Old 11-04-2014, 04:40 PM
  #4  
Senior Member
 
RSIKR's Avatar
 
Join Date: Jul 2010
Posts: 269
Received 3 Likes on 3 Posts
2014 W212 E350 4M
On the MBUSA website there are lists of approved body shops. You could get additional estimates from one of them.
Old 11-04-2014, 06:01 PM
  #5  
Junior Member
 
snosk8luke's Avatar
 
Join Date: Aug 2014
Posts: 19
Likes: 0
Received 3 Likes on 2 Posts
11 E350 4Matic
Did you park like a stupid? Seriously, trying to figure out why this would happen.
Old 11-04-2014, 09:23 PM
  #6  
MBWorld Fanatic!
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,306
Received 39 Likes on 34 Posts
E 350
Originally Posted by snosk8luke
Did you park like a stupid? Seriously, trying to figure out why this would happen.
I guess this can happen to any of us regardless of how the car is parked. Just unfortunate that the jerk was around .
I didn't fully understand how you would be able to get out of the deductible though....???
Old 11-05-2014, 04:26 AM
  #7  
MBWorld Fanatic!
 
BenzV12's Avatar
 
Join Date: Dec 2011
Posts: 3,890
Received 610 Likes on 460 Posts
W212 FL
Sorry to see this scratch , jerks
Old 11-05-2014, 08:55 AM
  #8  
Member
Thread Starter
 
joeyza's Avatar
 
Join Date: Dec 2013
Location: Bay State
Posts: 88
Likes: 0
Received 3 Likes on 2 Posts
2013 Mercedes-Benz E350 (luxury)
Originally Posted by pamiboy
I guess this can happen to any of us regardless of how the car is parked. Just unfortunate that the jerk was around . I didn't fully understand how you would be able to get out of the deductible though....???
I can't get out of the deductible. It's $500 out of pocket, but anything over $500 is insured. However, there is no surcharge for vandalism.

As for parking, I was on an end spot (I seek them out) away from the entrance. I make sure that the chances of getting dinged are as low as possible. Some people just suck. This is one of those cases.
Old 11-05-2014, 12:24 PM
  #9  
Super Member
 
SnakeDoctor's Avatar
 
Join Date: Jul 2010
Location: Houston, TX
Posts: 744
Received 28 Likes on 27 Posts
2014 E550 Coupe and 2010 E350 Sedan
Ugh, probably the same type of person who wants to kill someone for stepping on their sneakers, but keying a car is ok...
Old 11-05-2014, 03:28 PM
  #10  
MBWorld Fanatic!
 
Airmousam's Avatar
 
Join Date: Jan 2014
Location: East coast
Posts: 1,258
Received 51 Likes on 42 Posts
2010 E550 4M P2 Distronic, CLK550 Cab P2
That stinks! Sorry to see that. I'm not a violent person, but if I ever caught someone doing that to my car...good chance I'd lose it. Good luck with the fix
Old 11-05-2014, 03:39 PM
  #11  
MBWorld Fanatic!
 
noka's Avatar
 
Join Date: Aug 2004
Location: MA
Posts: 1,367
Likes: 0
Received 3 Likes on 3 Posts
'15 E350 4M Sport
How utterly horrible of someone to do that.
Old 11-05-2014, 06:09 PM
  #12  
Senior Member

 
steinjr's Avatar
 
Join Date: Aug 2014
Location: Dallas, Texas
Posts: 323
Received 35 Likes on 28 Posts
2015 S550 4MATIC
What's wrong with people? I have had this happen before. Glad you have insurance to take care of it.
Old 11-05-2014, 11:16 PM
  #13  
Senior Member
 
drsaab's Avatar
 
Join Date: Mar 2005
Location: Vienna, VA
Posts: 409
Likes: 0
Received 1 Like on 1 Post
for $500 extra it is better to pay for it yourself or you risk

1. insurance goes up for 3 years

2. carfax shows an accident... = loss of 2-3k in value.
Old 11-05-2014, 11:40 PM
  #14  
Senior Member
 
C230Brit's Avatar
 
Join Date: Oct 2007
Location: Boston, MA
Posts: 387
Received 4 Likes on 3 Posts
2010 E550 Coupe
Try this place in Danvers (recommended by Flagship motors). They did an awesome job on my wife's GLK last year that was rear ended in the snow.

http://www.herbchambers.com/collision-centers.htm

If anything happens to my coupe, I would be calling them for a quote.
Old 11-06-2014, 10:04 AM
  #15  
Senior Member

 
steinjr's Avatar
 
Join Date: Aug 2014
Location: Dallas, Texas
Posts: 323
Received 35 Likes on 28 Posts
2015 S550 4MATIC
Originally Posted by drsaab
for $500 extra it is better to pay for it yourself or you risk

1. insurance goes up for 3 years

2. carfax shows an accident... = loss of 2-3k in value.
When I had this happen.. it fell under the comprehensive portion of my insurance and did not count as an accident.
Old 11-06-2014, 10:26 AM
  #16  
Senior Member
 
equetefue's Avatar
 
Join Date: Jan 2011
Posts: 413
Received 3 Likes on 3 Posts
17' C43 Sedan
exactly. I have done quite a number of comprehensive claims over the last few years and my insurance rate never went up. I just paid my deductible.

For reference these are the claims

- Wheel damage
- extensive hail damage
- Windshield repair
- complete repair of front driver corner and side (someone backed into my car while I was at work)
Old 11-06-2014, 10:29 AM
  #17  
Member
Thread Starter
 
joeyza's Avatar
 
Join Date: Dec 2013
Location: Bay State
Posts: 88
Likes: 0
Received 3 Likes on 2 Posts
2013 Mercedes-Benz E350 (luxury)
Originally Posted by steinjr
When I had this happen.. it fell under the comprehensive portion of my insurance and did not count as an accident.
Exactly right. I've spoken with insurance already and they confirmed it will not generate a surcharge or an accident record.

Still, there are other things that I'd rather spend $500 on than fixing the issues created by an a-hole. I'm pretty good at putting things that are out of my control in the past, but this one is frying me.
Old 11-06-2014, 04:53 PM
  #18  
MBWorld God!

 
hyperion667's Avatar
 
Join Date: Jul 2010
Location: on my way
Posts: 30,651
Received 3,399 Likes on 2,844 Posts
2012 CLS63
jesus! this is why people get hurt........sorry this happened joeyza, perhaps you'll have some good karma coming your way

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: My baby is scratched.



All times are GMT -4. The time now is 07:34 PM.