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Service Required after 1 Year/3,500 Miles

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Old Mar 3, 2015 | 11:28 AM
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2013 E350 Sport Wagon - 4Matic
Service Required after 1 Year/3,500 Miles

What service is required on a car I bought brand new with ~200 miles 1 year ago? It now has ~3,500 miles. Even though I bought it new 1 year ago, it was a 2013 model. I had an oil change done right after I purchased it. I'm thinking I need an A service now. Please advice. Thanks in advance!
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Old Mar 3, 2015 | 11:35 AM
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2014 E350, 2012 SL550
Service interval is 10,000 miles OR 1yr, whichever comes first. You are due for your 1st "A" service.

Regards,
Don
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Old Mar 3, 2015 | 12:07 PM
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2013 E350 Sport Wagon - 4Matic
That's what I thought. Dealer rep on the phone said B...
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Old Mar 3, 2015 | 02:47 PM
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2010 E350 Luxury Sedan, Engine 272 (V6)
Two years old

Originally Posted by shashivr4
That's what I thought. Dealer rep on the phone said B...
Exactly how many months ago did you purchase it "new?" Did the dealership sell it as a "new" car or as a demonstrator or other previously owned vehicle?
Dealer rep. may have been going by the age rather than miles. Technically your vehicle is two years old, so requires a "B" service. The "A" actually should have been done 12 months after the date you purchased the car "new."
Maybe they are considering the previous oil change as an "A" service since that is mostly what it is.
Suggest you speak with a Service Advisor and/or service manager at the dealership. Maybe they can do a "B" but credit you with cost of "A" that should have been done when they sold it to you.
Whatever, make sure no threat to warranty.
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Old Mar 3, 2015 | 02:50 PM
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I bought the car "new" 12 months ago. I did an oil change 1 month after the purchase (so 11 months ago).
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Old Mar 3, 2015 | 07:54 PM
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I just let the system tell me since they went to the FSS system.
The old cycles of the W124s were easy but now oil technology makes that unnecessary. Do the services the system tells you.
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Old Mar 4, 2015 | 10:24 PM
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Originally Posted by shashivr4
What service is required on a car I bought brand new with ~200 miles 1 year ago? It now has ~3,500 miles. Even though I bought it new 1 year ago, it was a 2013 model. I had an oil change done right after I purchased it. I'm thinking I need an A service now. Please advice. Thanks in advance!
If I remember correctly both of us bought our cars at around the same time last year. I just had my first A service done last month. Why did you do an oil change yourself within 1 month of purchase? I think that's probably not necessary if the car has done only 200 miles. Most of the early 2014 models are actually built in 2013 (mine inclusive). That doesn't mean it needs a service soon. You could wait for the system in car to tell you what service it needs and go accordingly. Makes it so easy.
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Old Mar 5, 2015 | 03:00 PM
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2013 E350 Sport Wagon - 4Matic
Dropped my car off this morning for service...service advisor informed me it should be time for an A Service.

The only reason I had an oil change performer at 200 miles was for peace of mind.
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