Maintenance Contract Refund....
Thread Starter
Senior Member
Joined: Nov 2011
Posts: 308
Likes: 22
From: Houston TX
2015 E400
Maintenance Contract Refund....
We traded in our ML350 for E400.
We had a 2 year/3 A&B Maint contract from Mercedes that's now one yr old & only one A service completed.
Can I transfer the balance of that contract to the new E400?
or can I ask for a pro-rated refund?
Thanks,
We had a 2 year/3 A&B Maint contract from Mercedes that's now one yr old & only one A service completed.
Can I transfer the balance of that contract to the new E400?
or can I ask for a pro-rated refund?
Thanks,
Super Member
Joined: Nov 2012
Posts: 703
Likes: 68
From: Boston Area
2021 Mojave Silver E450, 2024 Black on Black Jaguar F-pace P400, 2011 335d (RIP), 2010 E350 (sold)
MB maintenance contracts are transferable but NOT refundable, and extended warranties are both transferable and refundable (pro-rated of course).
MBWorld Fanatic!
Joined: Oct 2010
Posts: 5,141
Likes: 1,293
From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
I assume you talk about the pre-paid maintenance plan.
I bought it for my 2011 E350 but when I traded my car in I could not get either refund or transfer it to the new owner, which was a MB dealer. I also could not use it in any way for my new ride.
The dealer said that if I sold my car directly to a private party the new owner could use the pre-paid service posing as me and they would not come after him about it.
MB may have changed the way this works but 3 years ago it by the rules was that you loose the unused portion of the pre-paid service contract.
Super Member
Joined: Nov 2012
Posts: 703
Likes: 68
From: Boston Area
2021 Mojave Silver E450, 2024 Black on Black Jaguar F-pace P400, 2011 335d (RIP), 2010 E350 (sold)
I should have been more clear in my reply, maintenance is transferable to a new owner of the car. Not transferable to a different car. Arrie is correct.
