E-Class (W212) 2010 - 2016: E 350, E 550

Passenger headrest OUT of CONTROL

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Old 10-25-2015, 10:02 AM
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2017 S550 Iridium / Black Nappa, 2015 GL 550 Paladium Silver
Passenger headrest OUT of CONTROL

I know the headrest will raise up when moving the seat back for additional room. I assume the thought is that if you need more leg room your are a taller person and would need the headrest a bit higher.

My car seems to have suddenly gotten a mind of its own or I just haven't noticed this in the past ~5 years of ownership. When my wife gets in and hits #1 seat memory to move up from the son the headrest continues to raise itself. We have saved her personal setting s couple of times with the lower headrest but it doesn't seem to help. If I move the seat forward / backwards the head rest only goes UP. I have to manually bring it back down with the seat controls.

My question is - does your headrest continue moving UP regardless of whether you are moving the seat up or back?
Old 10-25-2015, 11:37 AM
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Old 10-25-2015, 02:57 PM
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Yes, my headrests move up whenever and however the seat positions are moved. I wonder why they designed them to do that.
Old 10-25-2015, 03:52 PM
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Completely normal. Up is always the safe auto movement.
Old 10-25-2015, 05:30 PM
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Wow...had the car for just under 4 years and neither the wife or I hadn't noticed until the past few months. Granted, I rarely had passengers other than her but now the oldest boy rides up front and tends to fiddle with the seat.

Thanks gang - thought I had a problem.

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