E-Class (W212) 2010 - 2016: E 350, E 550

Most surprising thing not covered by warranty?

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Old 03-13-2016, 05:51 PM
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2023 E450 wagon 2011 Toyota Tacoma
Most surprising thing not covered by warranty?

When I bought my 2011 CPO, I also bought the two year extended warranty from the MB dealer. The description of what is covered is pretty vague and I'm kind of wondering now what exactly it covers. For those of you who have bought a CPO vehicle, what problems have you had that you were surprised to find were not covered by the MB CPO warranty?
Old 03-13-2016, 06:21 PM
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2010 E350 Luxury Sedan, Engine 272 (V6)
One thing you can do to help is to have a good relationship with an MB dealership until the warranty expires. Sometimes the dealer will go to bat with MBUSA for you for one of those vague items.
Old 03-13-2016, 06:41 PM
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2011 E550 P2 4M Sedan
I was surprised by what this person posted. https://mbworld.org/forums/e-class-w...ml#post6697553

Remember the CPO is an inclusive warranty - only what is listed in the terms will be covered. Still, it should cover most things.
Old 03-14-2016, 08:27 AM
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MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
This is the Canadian program, not sure if USA differs.

SCW Features
Included with every Star Certified vehicle
Coverage on Major Component and Powertrain
Roadside Assistance Program is Included
$50 Deductible fee per visit
24 months or max 72 months from 1st registration date

SCW Includes
Engine: Engine block, cylinder head(s), all internally lubricated parts, intake and exhaust manifolds, timing chain cover, flywheel, flex plate, harmonic balancer, belt tensioners, seals and gaskets, supercharger, hydraulic engine mounts and turbocharger, coolant pump.
Fuel System: Fuel distributor pipe, fuel injectors, fuel pressure regulator, fuel pump, throttle actuator, high pressure pump, swirl valve, rail pressure sensor, quantity valve and pressure valve.
Cooling System: Radiator and electric coolant fan.
Transmission/Transfer Case: Transmission/transfer case, all internally lubricated parts, torque converter, seals and gaskets.
Suspension: Stabilizer bar, shock absorber/struts, levelling valve, hydraulic oil supply pump, pressure reservoir and valve on reservoir.
Front Axle: Control arm, ball joints, steering knuckle, 4matic front axle, differential centre piece, axle shafts, bearings and seals,
Rear Axle: All multi-link suspension struts, differential, axle shafts, wheel bearings and seals.
Drive Train: Front (4matic) and rear drive shaft, drive shaft centre bearing and drive shaft flex disc assembly, universal joints.
Steering System: Ignition switch, steering column tube, steering wheel, steering shaft, motor for steering column, rack and pinion power steering, power steering pump and seals.
Brake System: Brake booster, master brake cylinder, brake caliper, ASR/ETC/ESP/SBC hydraulic unit and parking brake mechanism.
Electrical System: Starter, alternator, voltage regulator, ignition coils, wiper motor and drive unit, front and rear window lifter motor, roof motor, power seat drives, rear window defogger, turn signal/headlight dimmer switch and windshield wiper delay switch.
Electronics: Electronic control units
Climate Control: Condenser, evaporator, expansion valve, heater & air conditioner blower motor, heater control valve, manually and electrically operated switches, A/C hoses, receiver-drier, A/C compressor.
Safety Restraint System: All airbags and seatbelts
Item in RED is only covered under SCW

ELW Features
Similar to New Vehicle Basic Warranty
Roadside Assistance Program is Included
No Deductible fee per visit
12, 24, and 36 month terms
Up to a maximum of 84 months from 1st registration date
25th-36th month is powertrain only

ELW includes all items under SCW plus the items below (up to 24 months)
Transmission: Valve body, hydraulic lines, shift linkage(s), modulator control valve, control pressure cable, master/slave cylinder, clutch disc, pressure plate, clutch release bearing and fork for vehicles equipped with a manual transmission, control module.
Fuel System: Vacuum control valve, ALDA/BCAPA (barometric pressure-charge air compensation) unit, fuel pump, fuel injector holders all metal high pressure fuel injection lines and return lines, mass/volume air flow sensor, engine idle speed control valve, fuel heater (diesel only), fuel primer pump (hand operated, diesel only), throttle linkage assembly, fuel tank and expansion tank.
Cooling System: Thermostat, fan clutch, coolant expansion tank, transmission and engine oil coolers as well as the metal lines and fittings.
Suspension: Coil springs, torsion bar linkage and brackets, air suspension pump, valves, accumulators, valve linkage, oil reservoir and cover, oil level sending unit, high pressure oil hose, distribution valve, switch level adjustment, solenoid locking valve, suspension acceleration sensor, body acceleration sensor, switch load sensor, upper and lower control arms, as well as all suspension links and bushings, ball joints.
Steering System: Power steering gear box including PML control valve, PS pump pulley, ignition lock including cylinder/tumblers, drag link, steering shock absorber, steering knuckle, tie rods, idler arm, idler arm bushing.
Brake System: Vacuum pump, metal hydraulic lines and fittings.
Traction Control System (ESP/ASR): Hydraulic unit (ABS/ASR), charging pump, pressure reservoir and control module.
Automatic Slip Differential (ASD): All Hydraulic system components including pump, pressure lines, solenoid/valves and control module.
Electrical System: All electrical motors, wiring harnesses and connectors, sending units, sensors, switches, fuse boxes, relay modules, electronic control modules, transmitters, instrument panel gauges, rheostats, potentiometers, blower regulator, alternator pulley, horns, actuators, timers, electro-mechanical valves and solenoids.
Electronics: ADS/AS, ESP, ETC, PSE, SAMS, SRS, ACC, A/C Temp., BM, CCM, COMAND, CST, DTR, EIS, RCL, ATA, AAM, ASR, BAS, ETS, Keyless-Go, steering tube control module, gear shift selector module, instrument cluster, door control modules, overhead control module, suction fan control module, emergency calling control units and upper control panel.
Climate Control: All electrical components noted above, as well as the A/C compressor clutch, rear vent control cables, flap actuators, all vacuum valves and elements, auxiliary cooling pump, switchover valve, heater core and heater housing assembly.
Body: Window regulators, sunroof cables, front and rear windshield wiper linkages and power seat drive cables.
Central Locking System: Actuator/element pneumatic check valve, switches and linkages.
Remote Central Locking: Transmitters (excluding batteries) and receivers.
Closing Assist: Actuators, switches, and supply pump.
Soft Top/Hard Top: Mechanical linkages, hydraulic unit, valves/solenoids
Roll Bar System: Roll bar mechanism or complete assembly, roll bar, hydraulic cylinders, hydraulic unit,
valves, and actuators.

25th to 36th month Powertrain Coverage Includes
Engine: Engine block, cylinder head(s), all internally lubricated parts, intake and exhaust manifolds, timing chain cover, flywheel, flex plate, harmonic balancer, belt tensioners, seals and gaskets (up to 120,000 km), supercharger, hydraulic engine mounts and turbocharger, coolant pump, injection pump, control module.
Transmission: All items listed above plus, Transmission, all internally lubricated parts, torque converter.
Drive Train (Front and Rear Axle): Front and Rear axle sections and all internally lubricated parts, axle shafts, drive shafts, 4 matic transfer case and control module, bearings and hubs, drive shaft center bearing and flex disc, universal joints
Automatic Slip Differential (ASD): All items listed above
Traction Control System: All items listed above

Last edited by YYZ-E55; 03-14-2016 at 08:30 AM.
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Old 03-14-2016, 02:47 PM
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2010 E550 P2 w/AMG Sport Package + Pano, 2015 Nissan Pathfinder
Awesome info for future reference.
Old 04-25-2017, 12:16 PM
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W212 E-class, W211 E-class, F10 5-Series
Originally Posted by YYZ-E55
This is the Canadian program, not sure if USA differs.

SCW Features
Included with every Star Certified vehicle
Coverage on Major Component and Powertrain
Roadside Assistance Program is Included
$50 Deductible fee per visit
24 months or max 72 months from 1st registration date

SCW Includes
Engine: Engine block, cylinder head(s), all internally lubricated parts, intake and exhaust manifolds, timing chain cover, flywheel, flex plate, harmonic balancer, belt tensioners, seals and gaskets, supercharger, hydraulic engine mounts and turbocharger, coolant pump.
Fuel System: Fuel distributor pipe, fuel injectors, fuel pressure regulator, fuel pump, throttle actuator, high pressure pump, swirl valve, rail pressure sensor, quantity valve and pressure valve.
Cooling System: Radiator and electric coolant fan.
Transmission/Transfer Case: Transmission/transfer case, all internally lubricated parts, torque converter, seals and gaskets.
Suspension: Stabilizer bar, shock absorber/struts, levelling valve, hydraulic oil supply pump, pressure reservoir and valve on reservoir.
Front Axle: Control arm, ball joints, steering knuckle, 4matic front axle, differential centre piece, axle shafts, bearings and seals,
Rear Axle: All multi-link suspension struts, differential, axle shafts, wheel bearings and seals.
Drive Train: Front (4matic) and rear drive shaft, drive shaft centre bearing and drive shaft flex disc assembly, universal joints.
Steering System: Ignition switch, steering column tube, steering wheel, steering shaft, motor for steering column, rack and pinion power steering, power steering pump and seals.
Brake System: Brake booster, master brake cylinder, brake caliper, ASR/ETC/ESP/SBC hydraulic unit and parking brake mechanism.
Electrical System: Starter, alternator, voltage regulator, ignition coils, wiper motor and drive unit, front and rear window lifter motor, roof motor, power seat drives, rear window defogger, turn signal/headlight dimmer switch and windshield wiper delay switch.
Electronics: Electronic control units
Climate Control: Condenser, evaporator, expansion valve, heater & air conditioner blower motor, heater control valve, manually and electrically operated switches, A/C hoses, receiver-drier, A/C compressor.
Safety Restraint System: All airbags and seatbelts
Item in RED is only covered under SCW

ELW Features
Similar to New Vehicle Basic Warranty
Roadside Assistance Program is Included
No Deductible fee per visit
12, 24, and 36 month terms
Up to a maximum of 84 months from 1st registration date
25th-36th month is powertrain only

ELW includes all items under SCW plus the items below (up to 24 months)
Transmission: Valve body, hydraulic lines, shift linkage(s), modulator control valve, control pressure cable, master/slave cylinder, clutch disc, pressure plate, clutch release bearing and fork for vehicles equipped with a manual transmission, control module.
Fuel System: Vacuum control valve, ALDA/BCAPA (barometric pressure-charge air compensation) unit, fuel pump, fuel injector holders all metal high pressure fuel injection lines and return lines, mass/volume air flow sensor, engine idle speed control valve, fuel heater (diesel only), fuel primer pump (hand operated, diesel only), throttle linkage assembly, fuel tank and expansion tank.
Cooling System: Thermostat, fan clutch, coolant expansion tank, transmission and engine oil coolers as well as the metal lines and fittings.
Suspension: Coil springs, torsion bar linkage and brackets, air suspension pump, valves, accumulators, valve linkage, oil reservoir and cover, oil level sending unit, high pressure oil hose, distribution valve, switch level adjustment, solenoid locking valve, suspension acceleration sensor, body acceleration sensor, switch load sensor, upper and lower control arms, as well as all suspension links and bushings, ball joints.
Steering System: Power steering gear box including PML control valve, PS pump pulley, ignition lock including cylinder/tumblers, drag link, steering shock absorber, steering knuckle, tie rods, idler arm, idler arm bushing.
Brake System: Vacuum pump, metal hydraulic lines and fittings.
Traction Control System (ESP/ASR): Hydraulic unit (ABS/ASR), charging pump, pressure reservoir and control module.
Automatic Slip Differential (ASD): All Hydraulic system components including pump, pressure lines, solenoid/valves and control module.
Electrical System: All electrical motors, wiring harnesses and connectors, sending units, sensors, switches, fuse boxes, relay modules, electronic control modules, transmitters, instrument panel gauges, rheostats, potentiometers, blower regulator, alternator pulley, horns, actuators, timers, electro-mechanical valves and solenoids.
Electronics: ADS/AS, ESP, ETC, PSE, SAMS, SRS, ACC, A/C Temp., BM, CCM, COMAND, CST, DTR, EIS, RCL, ATA, AAM, ASR, BAS, ETS, Keyless-Go, steering tube control module, gear shift selector module, instrument cluster, door control modules, overhead control module, suction fan control module, emergency calling control units and upper control panel.
Climate Control: All electrical components noted above, as well as the A/C compressor clutch, rear vent control cables, flap actuators, all vacuum valves and elements, auxiliary cooling pump, switchover valve, heater core and heater housing assembly.
Body: Window regulators, sunroof cables, front and rear windshield wiper linkages and power seat drive cables.
Central Locking System: Actuator/element pneumatic check valve, switches and linkages.
Remote Central Locking: Transmitters (excluding batteries) and receivers.
Closing Assist: Actuators, switches, and supply pump.
Soft Top/Hard Top: Mechanical linkages, hydraulic unit, valves/solenoids
Roll Bar System: Roll bar mechanism or complete assembly, roll bar, hydraulic cylinders, hydraulic unit,
valves, and actuators.

25th to 36th month Powertrain Coverage Includes
Engine: Engine block, cylinder head(s), all internally lubricated parts, intake and exhaust manifolds, timing chain cover, flywheel, flex plate, harmonic balancer, belt tensioners, seals and gaskets (up to 120,000 km), supercharger, hydraulic engine mounts and turbocharger, coolant pump, injection pump, control module.
Transmission: All items listed above plus, Transmission, all internally lubricated parts, torque converter.
Drive Train (Front and Rear Axle): Front and Rear axle sections and all internally lubricated parts, axle shafts, drive shafts, 4 matic transfer case and control module, bearings and hubs, drive shaft center bearing and flex disc, universal joints
Automatic Slip Differential (ASD): All items listed above
Traction Control System: All items listed above
Thanks for this information...could you explain the terms used: SCW, ELW, etc?
Anyone know if the information for MBUSA is the same/different?
I have a non-CPO still covered under original 4yr factory warranty, and want to look into warranty extensions.

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