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Old Jun 25, 2016 | 06:13 PM
  #1  
Eagle101's Avatar
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2014 Benz E350 Sport
Need suggestions / feedback. Please!

I bought a 2014 Benz E350 2 years ago and ever since then there is a rattling / clicking noise that is coming from the inside rear window. I have taken the car to the service 4+ times and each time I have been promised that it is now fixed, but it has been not. I even took a ride with Service Manager and he heard the noise, kept the car in service for 10 days, and still the noise is there.

What should be my next steps? It's not a small noise, it's a very very annoying noise.

This is my first Benz.

Any suggestions / recommendations?

Thank you
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Old Jun 25, 2016 | 06:26 PM
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From: North Scottsdale, AZ
'71 Pinto
Contact MB to address/monitor repair http://mercedes-benz.custhelp.com/
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Old Jun 25, 2016 | 06:52 PM
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2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
Originally Posted by Eagle101
I bought a 2014 Benz E350 2 years ago and ever since then there is a rattling / clicking noise that is coming from the inside rear window. I have taken the car to the service 4+ times and each time I have been promised that it is now fixed, but it has been not. I even took a ride with Service Manager and he heard the noise, kept the car in service for 10 days, and still the noise is there.

What should be my next steps? It's not a small noise, it's a very very annoying noise.

This is my first Benz.

Any suggestions / recommendations?

Thank you
Have them check the trunk... Could be noise referred from something in trunk against the side radiating noise via the c pillar

What does it sound like?
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Old Jun 25, 2016 | 06:57 PM
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2014 Benz E350 Sport
Originally Posted by PeterUbers
Have them check the trunk... Could be noise referred from something in trunk against the side radiating noise via the c pillar

What does it sound like?
It's really like a clicking / rattling noise. And yes its come from the c pillar they confirmed it. It's just been two years and no fix yet, how many more years do I have to wait?

I have already escalated to service manager but no fix. What do you think I should do next?
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Old Jun 25, 2016 | 09:21 PM
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2011 E550 P2 4M Sedan
10 days! Seems like they were spending more time making this as inconvenient for you as possible as a deterrent to bringing it back than actually trying to fix it.
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