E-Class (W212) 2010 - 2016: E 350, E 550

Device Unavailable after Helix/Match Install

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 11-21-2016, 05:23 PM
  #1  
Newbie
Thread Starter
 
mixer99's Avatar
 
Join Date: Nov 2016
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
2015 E400
Device Unavailable after Helix/Match Install

2015 E400 with base sound system.

I installed a Helix/Match PP62 DSP with the matching subs, and it sounds fantastic! Problem is, the sirius now says 'Device Unavailable'. Also, the media interface will not recognize anything plugged in.

I have done the following:

-removed satellite fuse for 5 minutes
-removed battery cables for 30 minutes
-attempted to find the satellite brain, but no luck

I know I have a Loop failure due to the installation, but I do not know how to fix it. I have read that removing the satellite brain for 5 minutes and replugging will fix it, but I can't find it. Any help is welcomed!
Old 11-22-2016, 03:32 PM
  #2  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,435 Likes on 3,152 Posts
'71 Pinto
Not sure about install details, seems as though control unit may have been removed from MOST loop or it needs to be reconfigured with MB Xentry dagnostic system if compatible. Attachments cover access for CU.
Attached Files
File Type: pdf
File Type: pdf
AIRmatic central reservoir.pdf (171.3 KB, 140 views)
File Type: pdf
Remove paneling in trunk.pdf (911.6 KB, 97 views)
Old 11-22-2016, 03:47 PM
  #3  
Newbie
Thread Starter
 
mixer99's Avatar
 
Join Date: Nov 2016
Posts: 3
Likes: 0
Received 0 Likes on 0 Posts
2015 E400
Originally Posted by konigstiger
Not sure about install details, seems as though control unit may have been removed from MOST loop or it needs to be reconfigured with MB Xentry dagnostic system if compatible. Attachments cover access for CU.
Thank you, Konigstiger! Luckily, I don't have the special seats or the airmatic, so hopefully access will be simple!


Quick question- I assume I should just unplug all cables from the unit and leave them unplugged for about 15 mins or so? Do you have a suggestion as to how long the module needs to reset itself?
Old 11-22-2016, 03:55 PM
  #4  
Out Of Control!!
 
konigstiger's Avatar
 
Join Date: Jul 2003
Location: North Scottsdale, AZ
Posts: 15,903
Received 4,435 Likes on 3,152 Posts
'71 Pinto
Not certain it will reset, several minutes should suffice.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Device Unavailable after Helix/Match Install



All times are GMT -4. The time now is 09:38 PM.