E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Navigation went out again

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Jan 24, 2017 | 02:30 PM
  #1  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Navigation went out again

Going to dealer for my A service today and my navigation went out on my way to them. They said it was the antenna. They actually stock them. Does that tell you that they know there is a problem with them? Screen does not go blank it just places me about 5 miles from where the car is. Last time it went out I was driving on Lake Michigan. I bet none of you knew that your MB drives over water. They were trying to fix it last time and all of a sudden it just started working. That was 1 1/2 years ago. Oh well hopefully they can fix it. Car only has 11,000 miles on it.
Reply
Old Jan 24, 2017 | 03:17 PM
  #2  
blegthbloo's Avatar
Super Member
 
Joined: Feb 2013
Posts: 580
Likes: 62
From: Maryland
2013 E550 4Matic
I do refer to my car as a boat (coming from 2dr coupes), but didn't think it could actually float on water. Good to know lol
Reply
Old Jan 24, 2017 | 03:34 PM
  #3  
beejAMG's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 3,133
Likes: 134
From: Down Unda
W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
Originally Posted by dbldpr
Last time it went out I was driving on Lake Michigan. I bet none of you knew that your MB drives over water.
pic or it didnt happen...lol



just kidding mate. hope they fix it this time...for good.
Reply
Old Jan 24, 2017 | 03:51 PM
  #4  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by beejAMG
pic or it didnt happen...lol



just kidding mate. hope they fix it this time...for good.
Will know when they call me to get car. Cannot believe how much I rely on navigation. Really miss it when it is not working.
Reply
Old Jan 24, 2017 | 04:19 PM
  #5  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Dealer called and said replacing the antenna did not help. Navigation still not getting a signal. They may have to replace head unit, They said they will retrace the connections first. Crappy Garmin head unit!!!
Reply
Old Jan 24, 2017 | 04:30 PM
  #6  
beejAMG's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 3,133
Likes: 134
From: Down Unda
W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
look on the bright side mate. theyll be replacing the thing with a brand new unit for free. im always happy to get calls like that from my dealership.
Reply
Old Jan 24, 2017 | 05:09 PM
  #7  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by beejAMG
look on the bright side mate. theyll be replacing the thing with a brand new unit for free. im always happy to get calls like that from my dealership.
you are right. I have complained about the garmin unit since I picked up the car.
Reply
Old Jan 24, 2017 | 07:39 PM
  #8  
thefisch's Avatar
MBWorld Fanatic!
Photogenic
Photoriffic
Liked
Top Answer: 1
 
Joined: Mar 2014
Posts: 3,107
Likes: 394
From: West Central Florida
2011 E550 P2 4M Sedan
maybe the replacement will find your house. You still had the issue, right?
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

 Verdad Gallardo
story-1

8 Oddball Mercedes Ideas That Actually Made it to Production

 Verdad Gallardo
story-2

Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

 Verdad Gallardo
story-3

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-4

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-5

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-6

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-7

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-8

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-9

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
Old Jan 24, 2017 | 08:19 PM
  #9  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by thefisch
maybe the replacement will find your house. You still had the issue, right?
I have never been able to put my address in the unit that came with the car. Hopefully if they replace it I will be able to
Reply
Old Jan 25, 2017 | 07:44 AM
  #10  
blegthbloo's Avatar
Super Member
 
Joined: Feb 2013
Posts: 580
Likes: 62
From: Maryland
2013 E550 4Matic
Maybe the new unit will also have updated maps
Reply
Old Jan 26, 2017 | 02:25 PM
  #11  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Yesterday received call it was not the antenna. They now believe it is the cable from the antenna going to the head unit. Said they were going to fedex part overnight and it would be there first thing in morning. Today they said part did not arrive yet. I said I want a loaner come pick me up and bring me in so I can get a loaner. That is what I have the insurance for. I stated I probably will not get the car back until some time next week. They said I should have car by tomorrow. I bet tomorrow they say the cable did not work and now they have to order a head unit????? Time will tell.
Reply
Old Jan 26, 2017 | 02:46 PM
  #12  
pjw1967's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 1,191
Likes: 189
From: TX
2023 GLE3502W, 2024 GLC3002W, 1967 Pontiac GTO 4 sp (sold...sniff)
Illegitimi non carborundum
Reply
Old Jan 26, 2017 | 03:53 PM
  #13  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Well they picked me up and gave me a 2017 E300 loaner. Very nice ride I was impressed. I talked to service guy and he said part still has not come in. Oh well
Reply
Old Jan 26, 2017 | 03:55 PM
  #14  
beejAMG's Avatar
MBWorld Fanatic!
 
Joined: Jul 2013
Posts: 3,133
Likes: 134
From: Down Unda
W204 C63 AMG, W212 E250 CGI, C207 E250 CGI
Originally Posted by dbldpr
Well they picked me up and gave me a 2017 E300 loaner. Very nice ride I was impressed. I talked to service guy and he said part still has not come in. Oh well
tell em to take their sweeeet time. lol
enjoy the loaner mate.
Reply
Old Jan 26, 2017 | 08:34 PM
  #15  
thefisch's Avatar
MBWorld Fanatic!
Photogenic
Photoriffic
Liked
Top Answer: 1
 
Joined: Mar 2014
Posts: 3,107
Likes: 394
From: West Central Florida
2011 E550 P2 4M Sedan
I look forward to your comparison of the E300 to your 2014 E350 after your 'long term' test drive. Let us know.
Reply
Old Jan 26, 2017 | 08:53 PM
  #16  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by thefisch
I look forward to your comparison of the E300 to your 2014 E350 after your 'long term' test drive. Let us know.
will do
Reply
Old Jan 26, 2017 | 09:42 PM
  #17  
pjw1967's Avatar
MBWorld Fanatic!
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Sep 2016
Posts: 1,191
Likes: 189
From: TX
2023 GLE3502W, 2024 GLC3002W, 1967 Pontiac GTO 4 sp (sold...sniff)
It's because your car is cold. Move somewhere warmer and it'll start working again. trust me.
Reply
Old Jan 26, 2017 | 10:01 PM
  #18  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by pjw1967
It's because your car is cold. Move somewhere warmer and it'll start working again. trust me.
Right!!! and here I thought it was because they put crap in and now you get crap out
Reply
Old Jan 27, 2017 | 03:04 PM
  #19  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Did you show them how to operate the aooooga horn?
Reply
Old Jan 27, 2017 | 03:16 PM
  #20  
dbldpr's Avatar
Thread Starter
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,401
Likes: 696
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
They love the aoooga horn and some of the other things on the car. This time a went in with a blue star that lights up. They said they have never seen one. So far they have replaced the antenna and cable and the navigation still is not receiving correct signal. They said they tested the antenna and cable on another head unit and it also was not getting the signal. I told them then either the new antenna or new cable is bad. Still waiting to find out.
Reply
Old Jan 28, 2017 | 07:53 PM
  #21  
lakepop's Avatar
Member
Liked
 
Joined: Mar 2013
Posts: 85
Likes: 15
From: North Carolina
2011 E350, 2015 E350 Sport
Angry Mega buck dealer

Originally Posted by pjw1967
Illegitimi non carborundum
How can you avoid that with all the hassle
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 08:26 AM.

story-0
New Mercedes-AMG SUVs Arrive With NEW V8 Engine: 12 Things You Need to Know

Slideshow: Mercedes-AMG's updated GLE 63 S and GLS 63 bring a new-generation V8, subtle design revisions, and familiar supercar-rivaling performance figures.

By Verdad Gallardo | 2026-06-17 12:52:51


VIEW MORE
story-1
8 Oddball Mercedes Ideas That Actually Made it to Production

Slideshow: Mercedes has never been afraid to experiment, and some of its strangest ideas turned out to be surprisingly successful.

By Verdad Gallardo | 2026-06-10 17:43:40


VIEW MORE
story-2
Dubai Tuner Gives the Mercedes G-Class An Entirely New Look

Sideshow: A Middle Eastern tuner has transformed the Mercedes-AMG G 63 into an open-top special, replacing nearly every exterior panel in the process.

By Verdad Gallardo | 2026-06-10 15:29:50


VIEW MORE
story-3
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-4
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-5
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-6
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-7
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-8
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-9
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE